Video and Streaming
What is it doing?
Possible causes
Check and correct
No IP stream.
IP streaming is not enabled.
Enable IP streaming: Streaming page
in the web interface.
No USB stream.
The USB cable is not
connected.
Connect the USB cable.
No video.
Video is muted.
Unmute the video.
Poor video in the IP stream.
Limited bandwidth.
On the Streaming page, select a less
resource-intensive video quality or
resolution.
Audio
What is it doing?
Possible causes
Check and correct
No audio from the speaker
(far-end audio)
Far-end microphone is muted
(the conferencing window may
show a mute icon for that site's
microphone)
Ask the participants at that site to
unmute their microphone.
Speaker is not connected.
Check all connections carefully.
Speaker volume is turned all
the way down.
You checked that first, right?
Far end reports that they can't
hear you. (No near-end audio)
Your microphone is muted.
Unmute your microphone.
Echo cancellation is not
working.
The soft conferencing client is
not using the camera's
microphone and connected
speaker.
In the soft conferencing client, the
camera's microphone and connected
speaker as the conference audio
devices.
Echo cancellation is not
enabled.
Enable echo cancellation (Audio page,
Inputs tab) and select the appropriate
master output/AEC reference.
Need help? Call Vaddio Technical Support at (+1) 763-971-4400 or 800-572-2011.
Complete Manual for the IntelliSHOT Auto-Tracking Camera
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