8 Trouble-shooting
8
Trouble-shooting
This section lists faults that can be solved simply by following the instructions given. If
another fault is displayed or the fault cannot be remedied, please call Customer Ser-
vices.
Before calling Customer Services, please note down the error message in full.
FXX / EXX See instructions
FN XXXXX XXXXXX
8.1
What to do if …
... in the display appears
A0 Check outlet
Possible cause
Solution
▪
Drain hose is blocked, kinked
or defective.
▪
The pumping height of the
drain hose is too high (<1.2
m).
▪
The appliance is connected to
a concealed double drain trap.
▸ Check the part of the drain hose that is not
housed in the appliance.
▸ Resolve the problem.
▸ Cancel the error message by pressing the
button.
▸ Start the programme.
▸ If the error appears again, note down the error
message in full and the serial number (FN) and
then turn off the power supply.
▸ Call Customer Services.
… A3 flashes in the display
A3 Clean drum vanes
Possible cause
Solution
▪
The vanes in the washing
drum are dirty or wet.
▸ Check and clean the drum vanes. A cleaning
stone is particularly suitable for this.
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