8 Trouble-shooting
Unsatisfactory wash result using liquid detergent
Possible cause
Solution
▪
Liquid detergent used does not
contain bleach. Fruit, coffee and
tea stains cannot be removed.
▸ Use washing detergent containing bleach.
Colour run
Possible cause
Solution
▪
Non-fast colours in the wash.
▸ Wash white and coloured textiles separately.
▸ Follow the fabric care instructions on the
items of washing.
▪
Items in the wash whose colour
has run.
▸ Empty garment pockets.
Rinsing performance
Possible cause
Solution
▪
Overdosing detergent.
▸ Adjust washing detergent dosage to water
hardness and degree of soiling.
▪
Very «soft» water (below 15 °fH).
▸ Use the additional
function.
Fabric stains
Possible cause
Solution
▪
Rust stains.
▪
Chemical effect.
▸ Brush out work overall pockets.
▸ Residues from hair care products, cosmetics
and plants can react with the suds to cause a
chemical reaction that can result in staining.
▸ Wash items with metal parts separately.
Holes, rips or tears
Possible cause
Solution
▪
Washing items with zips or hooks
(e.g. bras) open.
▸ Fasten zip fasteners and hooks before wash-
ing.
▸ Wash delicates in a laundry bag or pillow
case.
▸ Turn garment pockets inside out.
▪
Chemical effect of washing deter-
gent.
▪
Fabric quality, wear and tear,
weathering of fibres.
▸ Do not put washing detergent directly on to
fabrics.
▪
Washing drum damaged by foreign
objects (e.g. nails, paper clips, bra
hooks).
▸ Inspect washing drum for foreign objects and
damage.
▸ Remove any foreign objects.
▸ Call Customer Services if the washing drum is
damaged.
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