![background image](http://html1.mh-extra.com/html/v-zug/combisteamer-v4000/combisteamer-v4000_operating-instructions-manual_3194015057.webp)
9 Trouble-shooting
Message
Possible cause
Solution
▪
«Please fill with
water – but the
water tank is
still full.»
▪
Boiler filling error
▸ Remove the water tank and then slot
straight back into position.
▸ If the error appears again, note down
the error message in full along with
the serial number (SN) of the appli-
ance (see page 60).
▸ Contact Customer Services.
9.2
Other possible problems
Problem
Possible cause
Solution
▪
Appliance is
not working
▪
A household fuse or
circuit breaker has
tripped.
▸ Change the fuse.
▸ Reset the circuit breaker.
▪
The fuse or circuit
breaker keeps blow-
ing.
▸ Contact Customer Services.
▪
Interruption in the
power supply.
▸ Check the power supply.
▪
Demo mode is
switched on.
The demo mode can only be switched
off with the security code.
▸ Contact Customer Services.
▪
Appliance is faulty.
▸ Contact Customer Services.
▪
Illumination is
not working
▪
Halogen light is de-
fective.
▸ Contact Customer Services.
▪
Cooking time
seems longer
than usual
▪
Appliance only has a
one-phase connec-
tion.
▸ Connect appliance with a two-phase
connection.
▪
Steam is not
visible during
steam cycle
▪
The temperature of
the cooking space is
over 100 °C.
No solution required: steam over
100° C is not visible.
▪
Water in door-
mounted con-
densate trough
1
2
▪
When using applica-
tions with steam,
steam condenses on
the appliance door
and the water that
results collects in the
door-mounted con-
densate trough once
the appliance door is
opened.
The door-mounted condensate trough is
used to collect condensed steam; resid-
ual water collecting here is normal.
▸ Wipe up any residual water in the
door-mounted condensate trough.
Any residual water in the door-mounted
condensate trough
1
will collect in the
condensate trough
2
when the appli-
ance door is closed. Wipe out the door-
mounted condensate trough to prevent
residual water from collecting in the con-
densate trough.
57