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9.12 Answering System and Voicemail
Your telephone has separate indicators for two different types of voice messages: those recorded on
its built-in answering system and those recorded in your service provider’s voicemaiI (fees may apply).
Your telephone’s built-in answering system messages and voicemail messages are separate. Each
alerts you to new messages differently.
If
and
XX new messages
display on the telephone base and handsets, there are new messages in
the built-in answering system. To listen to messages recorded on your digital answering system, press
/PlAY/StoP
on the telephone base.
If
and
new voicemail
display on telephone base and handsets, your telephone service provider
is indicating that it has new voicemaiI for you. To listen to your voicemail, you typically dial an access
number provided by your telephone service provider, followed by a security code or PIN.
Some service providers bundle or combine multiple services like voicemail and call waiting, so you
may not be aware that you have voicemail. To check what services you have and how to access them,
contact your telephone service provider.
To use your voicemail service rather than your answering system, turn off your answering system. To
use your answering system rather than your voicemail service, contact your telephone service provider
to deactivate yourvoicemaiI service.
9.12.1 Using the Answering System and Voicemail together
You can also use your telephone answering system and voicemail together by setting your built-in
answering system to answer before voicemail answers as described below. To learn how to program
your voicemaiI settings, contact your telephone service provider. Then, if you are on a call, or if the
answering system is busy recording a message and you receive another call, the second caller can
leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your voicemaiI is set to
answer. For example, if your voicemail answers after six rings, set your answering system to answer
after four rings. Some voicemail providers may program the delay before answering calls in seconds
instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.
9.12.2 Message capacity
The answering system can record and store up to 99 messages. Each message can be up to 3 minutes
in length depending on the message length set. The total storage capacity for the outgoing messages
and memos is approximately 15 minutes. The actual recording time depends on individual message
characteristics. Messages remain available for replay until you delete them.
9.12.3 Voice Prompts
The system provides voice prompts to guide you through the setup procedures at the telephone base,
message playback, remote access and recording outgoing messages.
