Urbana U50I-S Скачать руководство пользователя страница 46

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Problem

Cause

Solu

on

Check

Burner doesn’t turn on

IFC ON/OFF circuit is OPEN 

Ensure ON/OFF circuit is complete

Check the ON/OFF switch, con

rm “-” symbol is pressed down

 (check with mul

meter)

Check for con

nuity across burner switch

Remote signal not being received

Ensure IFC is receiving remote commands (beeping)

Re-sync remote

**Remote commands may need to be repeated

Weak or dead remote ba

eries

Check reciever antenna is in correct loca

on (see "Fireplace Control Panel")

Check for red blinking light on IFC (see "IFC locked out" below)

No call for heat

Ensure heat has been called for

Check thermostat se

ng is below set point

Check third party 

replace control 

Unresponsive IFC

Ensure IFC is working correctly

Check circuit breaker

*audible beeps con

rms IFC is ge

ng power 

Check for 120VAC at IFC 

Check IFC fuse

Check for red blinking light on IFC (see "IFC error" troubleshoo

ng sec

on

Problem with pilot

Ensure pilot 

ame is opera

onal

See "Pilot 

ame not ligh

ng.." below

Pilot not a

emp

ng to

No call for heat

Ensure heat has been called for

Check thermostat se

ng is below set point

spark

Check third party 

replace control

Locked out IFC

Reset IFC

See "Unresponsive 

replace" below

Spark signal interrup

ed

Ensure complete sparker circuit

Check electrode rod not shor

ng out on burner pla

orm - adjust rod only if necessary

Check electrode wire not shor

ng out (especially at aluminum pilot line)

Check orange electrode wire has 

rm connec

on at IFC

Check pilot electrode orienta

on to pilot hood - should be no more than 1/4" away

Natural vent

Power vent (PV) circuit is OPEN

Ensure PV circuit is closed (check with mul

meter)

Check the PV switch, con

rm “-” symbol is pressed down (see "Fireplace Control Panel")

Ensure the IFC PV jumper hasn’t come lose inside the IFC (orange wires)

Power vent

Power vent (PV) circuit is CLOSED

Ensure PV system is working

See "Fireplace unresponsive" below 

Pilot 

ame not ligh

ng or 

Air in pilot gas line

Purge pilot gas line

May take a few igni

on cycles for gas to self-purge (may need to hard reset IFC 

a�

er cycles)

weak 

ame (has spark at

Not enough gas pressure

Ensure gas is reaching pilot

Check gas inlet supply and pressure (see "Gas Connec

ons")

hood)

Check for complete wiring connec

ons at valve (look for faux connec

ons)

Check pilot is set-up for correct fuel-type

Check for pilot 

ame obstruc

ons (typically burner media)

Check for debris in pilot line at pilot head (typically propane units)

Check pilot 

ame adjustment screw on valve

Check for pilot line leak - do you smell gas?

Pilot 

ame not staying lit

7 con

nuous days with no burner opera

on

Re-start 

replace using remote

This is normal

Problem with 

ame sensor circuit

Ensure healthy 

ame re

c�fi

ca

on

Ensure sensor hook is glowing bright red

Check for healthy pilot; ensure sensor hook is fully engulfed in 

ame

Check sensor hook is not touching pilot hood

Check white sensor wire has 

rm connec

on with IFC

Check sensor hook for corrosion, 

lm, or debris

Check pilot for healthly ground (check pilot hood con

nuity)

Exhaust Restrictor Se

ng

Ensure correct exhaust restric

on se

ng

See "Ven

ng Con

gura

on"

Flame dropping out

Improper 

replace se

ngs

Ensure proper 

replace se

ngs

Check exhaust restrictor se

ng; see "Ven

ng Con

gura

on"

(visual 

ame problems)

Check ven

ng con

gura

on is approved

Check for ven

ng obstruc

ons (including at termina

on cap)

Check primary air se

ng; see "Primary Air Adjustment"

Weak or irra

c pilot 

ame

Ensure pilot 

ame is healthy

Check 

ame sensor circuit; see "Pilot 

ame not staying lit"

Environmental condi

ons (windy)

Fireplace adjustment may be necessary

Check for approved high-wind termina

on cap

Check for proper 

replace se

ngs (see above)

Adjust exhaust restrictor only if necessary

Environmental condi

ons (extreme cold)

Use "Con

nuous Pilot" mode (CPI)

This will help the 

replace establish d

ra�

 when freshly turned on

Flame dropping out

 (no visual 

ame problems)

Not enough gas supply

Ensure proper gas 

ow and pressure

Check fuel supply and gas test ports (see "Gas Connec

ons")

Ensure pilot is opera

onal

See "Pilot 

ame not staying lit"

Flame li

ing

Too much primary air

Decrease primary air by closing air shu

er (venturi)

See "Adjus

ng Primary Air Se

ng"

Exhaust restrictor se

ng

Improper exhaust restrictor se

ng

See "Ven

ng Con

gura

on"; adjust only if necessary

Problem with ven

ng system

Ensure ven

ng system is properly set-up

Check for approved high-wind termina

on cap

Check ven

ng con

gura

on is approved

Check for leaks in ven

ng system

Input rate too high

Ensure correct gas ori

ce size and manifold pressure

See ra

ng label for details

Trouble establishing d

ra�

 (weather related)

Use "Con

nuous Pilot" mode (CPI)

This will help the 

replace establish d

ra�

 when freshly turned on

Poor 

rebox seal

Ensure complete seal at glass silicone strips

Massage silicone strips to 

ll in sliver gaps and voids

Ensure all hand knobs are 

ght - ensure upper clamps are in correct slot loca

on

Check for dirt or par

cles s

cking to strips; use denatured alcohol to clean

Side glass may need adjustment (see "Inner Glass Installa

on")

Ensure top and bo

om glass corners are sealed with liquid silicone (not included)

Ensure 

rebox sealed

Check for damaged 

berglass perimeter tape

Check for damaged or misalignment of pressure relief door gaskets

Uneven secondary air distribu

on

Ensure burner pla

orm is secured

Check for missing or stripped screws 

Check for warping in burner pla

orm (when installed)

Ensure even air slot height around burner

Check for unse

led burner pla

orm (si

ng on a screw, liner clip, or weld build up)

(U70 NG models) Back and forth warping of di

user mesh 

This is normal

Incorrect media placement

Ensure secondary air slots are cleared

Check for piled up burner media covering air slots (vermiculite/glass media)

Flame weaving, bending or 

uneven (some is normal)

Troubleshooting

Troubleshooting

Содержание U50I-S

Страница 1: ...ES WARNING If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or loss of life Installation and service must be performed b...

Страница 2: ...ur s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or t...

Страница 3: ...ividuals If the barrier becomes damaged the barrier shall be replaced with the manufacturer s barrier for this appliance FOR YOUR SAFETY Installation and service must be performed by a qualified insta...

Страница 4: ...URAL GAS PROPANE GAS CERTIFIED TO ANSI Z21 88 CSA 2 33 VENTED GAS FIREPLACE HEATERS CSA 2 17 GAS FIRED APPLIANCES FOR HIGH ALTITUDES This Urbana Fireplace Has been certified for use with either natura...

Страница 5: ...al 22 Initial Setup 23 Media Placement 23 Final Firebox Sealing 24 Final Firebox Sealing Optional 24 Framing and Installation 25 Chase Framing 25 Framing Options 25 Framing Air Gaps 25 Minimum Framing...

Страница 6: ...0 S 47 1194 mm U50 S U70 S 41 1041mm U50 S U70 S 28 15 16 736mm U50 S U70 S 37 939mm U50 S U70 S 17 7 8 455 mm Remove the outer screens barrier to access the rating label and lighting instructions The...

Страница 7: ...control system and any gas control which has been under water OPERATING INSTRUCTIONS 1 STOP Read the safety information above on this label 2 Read the owner s manual including the section on Remote C...

Страница 8: ...set 3 6 Documentation 10 Outer Screen Set Bezels Switch tool 7 Carrying handles Vermiculite Media 1 Front Heat Deflector WIFI Enabled Remote Control 6 4 1 Media stops only required if an optional medi...

Страница 9: ...been designed to be used with 2X4 lumber Assemble as follows 1 Cut two 2X4 no shorter than 18 this is the minimum distance needed to safely span both handles 2 Bend support leg into position labelled...

Страница 10: ...6 total needed to install the front heat shield come installed on the shield itself use a 1 4 socket to remove the fasteners 2 The front heat shield installs behind the top lip of the cabinet Use the...

Страница 11: ...emove left side and front screen Remove lower bezel and locate the electrical junction box Fireplace Leveling NOTES 1 It is essential to level the unit from proper operation 2 This step is not necessa...

Страница 12: ...S CONNECTIONS TO THIS APPLIANCE NOTE Consult your local authorities codes or the CAN CGA B 149 1 or 2 installation code in Canada or in the USA gas installations follow either local codes or the curre...

Страница 13: ...slots and tilt it inward and out through the opening 6 Route the incoming gas line as desired and connect to the 1 2 NPT female fitting of the shut off valve use gas approved pipe sealant Note the ac...

Страница 14: ...olated from the gas supply piping system by closing its equipment shut off valve during any pressure testing of that system at test pressures in excess of 1 2 psi 3 5 kPa Propane Main Orifice 49 U50 4...

Страница 15: ...Visually check pressure relief gasket for damage or deterioration replace if necessary Clean inner glass see page 20 for removal instructions Use a soft lint free cloth with a mild glass cleaner to e...

Страница 16: ...Fuse Top Light 50 2076 C Power Terminal Bar Covered TILT UP FOR ACCESS D Ground Terminal Bar TILT UP FOR ACCESS E Wiring Clip WARNING ELECTRIC SHOCK RISK DISCONNECT POWER FROM BREAKER BEFORE ACCESSING...

Страница 17: ...pilot flame should cover 1 4 to 1 2 7 to 13mm of the flame sensor see photo The pilot flow adjustment is set to maximum from the factory and should not need adjustment However should the need arise ad...

Страница 18: ...dy to use MAIN BURNER SWITCH Power Vent PV Switch For convenience the fireplace comes pre wired for power vent applications If needed to switch into power vent PV mode locate the PV switch next to the...

Страница 19: ...ft out Maintenance and Service Top Light Replacement Occasionally the top light bulb s good will need to be replaced Replace the top light as follows 1 Disconnect electrical power to the unit 2 Remove...

Страница 20: ...rst burn Use a mild glass cleaner and a soft cloth Depending on the amount of use the glass should require cleaning no more than two or three times a season CAUTION Abrasive cleaners will damage the g...

Страница 21: ...simply lift up and slide forward Magnet Bracket Removal Should the magnet bracket ever need to be replaced it can be removed as follows 1 Remove the front and both side screens 2 Locate the magnet bra...

Страница 22: ...ved be sure back stops are adjusted correctly Remove the front inner glass as follows 1 Remove screens see page 22 2 Remove trim bezel see page 23 3 Loosen the 3 sets of knobs at the bottom of the gla...

Страница 23: ...bezel see page 23 3 Remove front inner glass see page 22 4 Evenly spread out vermiculite onto burner 5 Insert the steel bezel onto the burner platform make sure it s sitting flat 6 Add any additional...

Страница 24: ...adjustments if necessary 3 When unit has cooled blob some clear high temp silicone not included around the 4 corners of the front glass Make sure you fill up any space between the glass and firebox SI...

Страница 25: ...hat vents the chase into the same room It is not permitted to vent the chase into an adjoining room The fireplace cooling system bleeds heat into the chase as opposed to climbing up the front face Thi...

Страница 26: ...trictions be followed in order for the fireplace to be enjoyed safely NOTES Chase may be framed beyond minimum framing for taller ceilings overhangs etc Chase cannot be open to joists or rafters above...

Страница 27: ...r heat release min 12 305mm wide F Distance spanning both finishing edges G Open Top Height from open enclosure heat release to ceiling G Closed Top Surface area calculations do not apply to dimension...

Страница 28: ...Framing illustrations are for example only and are not necessarily meant to be followed exactly HEAT RELEASE FRONT FIREPLACE ON PEDESTAL HEAT RELEASE OPEN FIREPLACE ON PEDESTAL Framing and Installati...

Страница 29: ...s are for example only and are not necessarily meant to be followed exactly HEAT RELEASE TRADITIONAL WITH FALSE CEILING FIREPLACE ON THE FLOOR HEAT RELEASE SIDES ONLY BOTH SIDES FIREPLACE ON PEDESTAL...

Страница 30: ...be followed to ensure safe heat dissipation Combustible materiel is acceptable when constructing the valance Follow the minimum dimensions below Framing Pedestal An optional pedestal can be added to...

Страница 31: ...31 Framing illustrations are for example only and are not necessarily meant to be followed exactly HEAT RELEASE OPEN FIREPLACE ON THE FLOOR WITH PLINTH Framing and Installation...

Страница 32: ...be increased to prevent the mounting screws from penetrating the fireplace cabinet 2 51mm Min 4 102mm Min Clearance From Opening 12 305mm Min Clearance From Heat Release Not shown to scale 12 305mm Mi...

Страница 33: ...to minimize condensation Use at least 3 screws at each vent connection Check periodically that the vents are unrestricted especially the exterior vent cap Venting Considerations 1 A power vent system...

Страница 34: ...xtended above meter regulator assembly I 3 ft 91 cm 3 ft 91 cm Radial clearance around service regulator vent outlet J 12 in 30 cm 9 in 23 cm Clearance to non mechanical air supply inlet to building o...

Страница 35: ...of pipe required measure room height ceiling thickness and vertical rise in an attic or second story Firestops are required at each floor level beyond the first floor ceiling support wall thimble cove...

Страница 36: ...vent termination is not being attached to wood the four wood screws provided should be replaced with material appropriate fasteners 5 For buildings with vinyl siding a vinyl standoff should be instal...

Страница 37: ...nimum Rise U50I S U70I S 79 3 4 Min Vent Height This gas appliance must be direct vented and can t be connected to a chimney flue serving a separate solid burning appliances Clearances to combustibles...

Страница 38: ...d Rigid Venting Manufacturer Trade Name Nominal Sizes ICC EXCELDirect 5 x 8 M G Dura Vent Direct Vent Pro 5 x 8 Selkirk DIRECT TEMP 5 x 8 Sekirk AMP DV 5 x 8 Metal Fab Sure Seal 5 x 8 Refer to the tab...

Страница 39: ...VA WT3 58DVA WTU3 5WT 5DT WT 5DWT 5DWT 5DWT11 Wall thimble 58DVA SC SQSC SC 5DT SC 5DSC 5DSC Storm collar 58DVA WFS 5DT FS 5DFSH Wall Fire stop 58DVA FS 5CS 5DT FS 5DFSP 5DFS 5DSPFS Ceiling Fire stop...

Страница 40: ...ting with aluminum vent tape and apply sufficient self tapping screws Any Urbana Fireplace Flex Starter Adapter DV Flex Venting not supplied Flex End Adapter Any UrbanaApproved Rigid Venting Use gear...

Страница 41: ...ember to consider elbows in the HORIZONTAL plane account for horizontal distance as stated above Use the corresponding exhaust restrictor setting indicated on the graph See the following section in th...

Страница 42: ...member to consider elbows in the HORIZONTAL plane account for horizontal distance as stated above Use the corresponding exhaust restrictor setting indicated on the graph See the following section in t...

Страница 43: ...es Tune the air shutter venturi in conjunction with restrictor WARNING Improperly set restrictor setting can cause overheating issues which can lead to building fire Rotate the dial counter clockwise...

Страница 44: ...SEGMENTED LINER 1 PCE PART USED IN U30 U50 U70 50 3820 U50 INFINITY GLASS BEZEL BLACK 50 3827 U70 INFINITY GLASS BEZEL BLACK 50 3887 PF2 WIFI READY IFC PART USED IN U30 U50 U70 50 3888 PF2 WIFI READY...

Страница 45: ...FUSE PART USED IN U30 U50 U70 Gaskets Part numbers U Series Firebox Glass gasket 20ft 50 3896 U Series Silicone Glass Gasket 4ft 50 3897 U30 Relief Gasket 2 pcs 50 3910 U50 U70 Relief Gasket 2 pcs 50...

Страница 46: ...ame Check sensor hook is not touching pilot hood Check white sensor wire has rm connec on with IFC Check sensor hook for corrosion lm or debris Check pilot for healthly ground check pilot hood con nui...

Страница 47: ...system Ensure ven ng system is properly set up Check ven ng con gura on is approved Check for ven ng obstruc ons Exhaust restrictor se ng Exhaust restrictor se ng too high Reduce exhaust restric on I...

Страница 48: ...TOP LIGHT lumi re sup rieure TOP LIGHT lumi re sup rieure U70 ONLY uniquement contr leur IFC INSIDE l int rieur IFC fil PV N fil PV L fil PV interrupteur r initialisation interrupteur du br leur ante...

Страница 49: ...____________________ SERIAL NUMBER ___________________________ DATE OF PURCHASE _____________ dd mm yyyy DATE OF INSTALLATION ___________ dd mm yyyy NATURAL GAS NAT PROPANE LPG INLET GAS PRESSURE ____...

Страница 50: ...or the dealer including serial number Exclusions An expanded list of exclusions is available at www urbanafireplaces com warranty html This warranty does not cover Damage as a result of improper usag...

Страница 51: ...MANUFACTURED BY SHERWOOD INDUSTRIES LTD 6782 OLDFIELD RD SAANICHTON BC CANADA V8M 2A3 www urbanafireplaces com July 2022 C 16582...

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