Área Industrial La Dehesa
Calle Dehesa Vieja, 2
28052 Madrid (España)
Tel. (+34) 918 021 649
Fax. (+34) 917 750 542
[email protected]
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5. Trouble Shooting Steps
Please always check the ‘LED Indicators Instructions’ table for the detailed faulty definition before any trouble-shooting steps.
5.1 Problem determination based on:
1) Whether the battery can be turned on or not;
2) If battery is turned on, check the red and yellow light is off, flashing or lighting;
3) If the red light is off, check whether the battery can be charged/discharged or not.
5.2 Preliminary determination steps:
1) Battery cannot turn on, switch on the lights are all no lighting or flashing.
If the battery external switch is ON, and the external power supply voltage is 26 V or more, the battery still unable to turn on, please contact
distributor.
2) The battery can be turned on, but red light is lighting, and cannot charge or discharge. If the red light is lighting, that means system is
abnormal, please check values as following:
a) Temperature: Above 55°C or under -10°C, the battery could not work.
Solution: To move battery to the normal operating temperature range between -10°C and 55°C.
b) Current: If current is >100 A, battery protection will turn on.
Solution: Check whether current is too large or not, if it is, to change the settings on power supply side.
c) High Voltage: If charging voltage above 28.5 V, battery protection will turn on.
Solution: Check whether voltage is too high or not, if it is, to change the settings on power supply side.
d) Low Voltage: When the battery discharges to 23.2 V or less, battery protection will turn on.
Solution: Charge the battery for some time, the red light turns off
Excluding the four points above, if the faulty is still cannot be located, turn off power switch of the battery and repair.
5.3 The battery cannot be charged or discharged:
1) Cannot be charged:
Disconnect the power cables, measure voltage on power side, if the voltage is 23.2~28.5V, restart the battery, connect the power cable and
try again, if still not work, turn off battery and contact distributor.
2) Unable to discharge:
Disconnect the power cables and measure voltage on battery side, if it is <23.2V, please charge the battery; if voltage is above 25V and still
cannot discharge, turn off battery and contact distributor.
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