United Technologies Interlogix Advisor Advanced ATS1000A-SM, Руководство для менеджеров

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20 Advisor Advanced Manager Manual
Problems that can occur
There is a faulty zone
A faulty zone continues to cause an alarm until it is isolated from the system (see
“Isolating / deisolating” on page 29 for more information).
As soon as the faulty zone is isolated or the problem has been resolved, the
alarm is reset automatically.
Your PIN does not work when you try to acknowledge an alarm
There are two possible reasons why your PIN may not work when you attempt to
acknowledge an alarm:
• You can only acknowledge an alarm for an area if your PIN is assigned to it. If
it is not and you try to acknowledge an alarm, you might set/unset the area
instead.
• You cannot acknowledge a system alarm unless your PIN is authorised to do
so.
The keypad does not respond to key presses
The keypad may not respond to key presses even when there is no fault in the
system. The keypad is locked after a wrong PIN is entered three or more times.
When you press a key on a locked keypad, it beeps seven times.
After 2 minutes the keypad becomes available again.
Further information about alarms
If the alarm conditions are no longer valid, and the alarm has been reset, you
must contact your central station company to ensure that they take no further
action.
If you are unable to reset an alarm because of a faulty zone, refer to the section
“Isolating / deisolating” on page 29.
You can only reset an alarm for an area that is assigned to your PIN. If you are
unable to reset the alarm, ensure that the flashing area LED is for an area you
can disarm with your PIN. If not, your attempt to reset the alarm results in
arming/disarming your system.
Engineer reset
The system can be programmed in such a way that certain alarms (like tamper
alarms) require a specific action from your installer. Some events require an
engineer reset.
The engineer reset procedure depends on whether the engineer reset by user is
available or not.