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Caller ID problems
Possible solutions
Caller ID displays
briefly and then
clears.
x
You may have to change the line mode. Contact
Customer Service for instructions.
Multi-handset
problems
Possible solutions
I can’t transfer calls.
x
Reset the handset (see page 30).
Two handsets can’t
talk to a caller.
x
See if any handset is in Privacy Mode.
A handset says
Unavailable
.
x
Move the handset closer to the base.
x
See if any handset is in Privacy Mode.
I can’t register a new
handset.
x
Reset the handset (see page 30).
x
See if you have 12 registered handsets.
answering system
problems
Possible solutions
The answering
system does not
work.
x
Make sure the answering system is on.
x
Make sure the base is plugged in.
The system won't
record messages.
x
See if
Record Time
is set to
Announce Only
.
x
Delete messages (memory may be full).
x
The answering system works with land line calls
only.
A handset can't
access the answering
system.
x
See if another handset is using the system.
x
Make sure the phone is in standby.
My outgoing
message is gone.
x
If there was a power failure, re-record your
personal outgoing message.
I can’t hear the base
speaker.
x
Make sure call screening is turned on.
x
Change the base speaker volume.
Messages are
incomplete.
x
Increase the
Record Time
.
x
Delete messages (memory may be full).
answering system
problems
Possible solutions
The system keeps
recording when
I answer on an
extension.
x
You may have to change the line mode. Contact
Customer Service for instructions.
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