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13.
WARRANTY
The conditions of warranty are stated in the “GENERAL CONDITIONS OF SALE" available for
consultation at www.unaohm.it.
Revision operations are carried out by Technical Support at our facility located at Via G. Di
Vittorio, 49 20068 Peschiera Borromeo (Milan), where the units must be sent. Shipment
must be carriage unpaid with adequate packing, preferably in the original packing in order
to prevent damage during transportation.
In order to take advantage of the warranty a copy of the invoice or fiscal sales receipt
relative
to the purchase of the instrument must be produced.
The warranty will be considered void in case of tampering, modifications or repairs
carried out by unauthorised personnel.
The power batteries and piles are not included in the warranty.
13.1.
OUT OF WARRANTY SERVICING
We repair and service instruments of our production also once the warranty period has
expired, if this is economically the best solution for the customer.
The mechanical and electronic spare parts are replaceable for a five-year-period after
production when the circuits are assembled with discrete components; when integrated
circuits are used, the supply of spare parts is guaranteed up to the depletion of our stock
and depending on the possibility of procuring them on the worldwide market .
The repair of instruments out of warranty is normally carried out and then the final cost is
communicated to the customer; the eventual request for a budget of this cost prior to the
actual repair must be made at the moment the instrument is returned to the factory or local
service centre. If the budget is not accepted, we will debit the customer for the costs
incurred for the estimate evaluation.
To avoid unuseful losses of time, it is very important that the instrument is returned to our
factory or local service centre accompanied by a proper delivery note, duly completed with
all the required information , as per the legal dispositions currently enforced.
13.2.
MISCELLANEA
The electric block diagram is not provided (not even upon request). Diagrams and pictures
included in this manual are only indicative. We reserve ourselves the right to make any
change that may be necessary without updating the operator’s manual.