Ultimate Ears Boom, Инструкции по программному обеспечению

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7. When you contact Ultimate Ears Support, let them know that you have run the BLAST
MEGABLAST Diagnostic Tool and the agent will let you know where to email the file
so it can be reviewed.
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Does Amazon listen to me or store any information when I’m not using Alexa?
You can learn more about Amazon Alexa’s privacy policy here:

https://www.alexa.com/help/privacy
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Speaker stops responding after an Alexa request
If the speaker doesn’t respond after you make an Alexa request, try the following:

Try restarting your speaker:
o Press the Power button on top of the speaker (large hash button) to turn the
speaker off, then back on again.

Try a Factory Reset. See Perform a Factory Reset for more information.
20
Does Ultimate Ears listen to me or store any information it hears from me?
You can learn more about Ultimate Ear’s privacy policy here:

http://www.ultimateears.com/en-us/privacy
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Alexa does not respond
If Alexa doesn’t respond to her wake word, try the following:

Make sure you speak clearly and try moving closer to the speaker.

Try turning up the volume — Alexa might be responding but at low volume.

Try turning down the volume — Alexa might be responding but at low volume.

Try turning the speaker so the volume buttons face away from you — this places the
listening microphone at a better position to hear you.