TROUBLESHOOTING TIPS
Problem
Cause
Solution
Not heating
or chilling
water
Hot water
not available
Excessive
noise
Water leak
Cold water
not available
Dispenser not plugged
into 110 volt electrical
outlet
Excessive use of cold
water
Condenser not
operating properly
Excessive use of hot
water
The hot water switch is
in the off position
The dispenser is not
level
Cold water baffle is
not set properly
Secure the cold water
baffle in the cold tank
Poor ventilation
Water is exposed to
direct sunlight or heat
source
No water in hot tank
(Water not flowing
from hot faucet)
The dispenser is in
contact with other
equipment
Unplug dispenser and remove bottle
immediately. Inspect bottle looking for a leak.
Replace bottle, if leak is found.
Move dispenser away
from sunlight or heat
source
See instructions for
purging air from hot
tank
Move dispenser away
from other equipment
Wait 20-30 minutes
for cold water to be
restored
Dust or vacuum from
back to clean
Wait 15-20 minutes
for hot water to be
restored
Switch to the ON
position
Level dispenser
Make sure dispenser
is at least 4 inches
from the wall
Ensure properly
plugged into 3-prong
electric outlet
No power to electrical
outlet
Reset circuit breakers
or change fuse
ELECTRICAL SPECIFICATIONS
Voltage 11
5
V – 60Hz
Power consumption
3
.
8
Amps
Standby Energy Use 0.86Kw-hrs/day
TOLL-FREE CUSTOMER SERVICE
1-800-759-6207
Made in China
©
2021 BlueTriton Brands, Inc.
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