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26

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Troubleshooting

Main Control

The main control board is very robust and is rarely the cause of 
system issues. It is important to fully diagnose the board for any 
suspected failures before attempting to remove the board for 
replacement or service. Follow the guidelines below to fully test and 
diagnose the main control.

Power Fault

If the unit does not (or seems to not) power on, follow the flow 
chart below to help diagnose the issue. Before beginning it is 
important to first verify the unit is not simply set to sabbath mode.

Testing The Main Control

If the main control is suspected of being faulty, the following 
procedure should be performed to verify main control for 
functionality.

Relay & DC Outputs

One of the primary functions of the main control is to operate the 
multiple relay and DC outputs during each cycle. Verify proper 
operation of these relays using the following procedure.

1. Enter “Relay Toggle” through the service menu.

NOTICE

Frequently toggling the compressor relay could force the 
compressor into overload. The compressor will 
automatically deactivate during an overload and will remain 
deactivated until the overload switch cools. This could take 
some time. It is important to allow the compressor at least 
5 minutes off time between relay cycles.

2. Toggle the relay. Its related component should activate / deactivate 

with the switching of the relay. If it does not, see “Component 
Testing” on page 

27

.

Inputs

The main control monitors a number of thermistor inputs and switch 
states during operation. It would be unlikely that an error in reading 
an input would be at the board level. Always attempt to replace the 
faulty switch or thermistor input with a known working sample to 
verify proper board operation.

Other Suspected Main Control Faults

If other components have been ruled out as being faulty but the unit 
continues to have operating issues, it is most likely due to a 
configuration error. Configuration errors can be cleared by restoring 
the unit to its factory default setting. Factory defaults may be 
restored through the service menu. See page 

17

.

CAUTION

!

Precautions must be taken while working with live electrical 
equipment. Be sure to follow proper safety procedures while 
performing tests on live systems.

Troubleshooting

Check Voltage 
At Wall  Outlet

Verify Voltage At  Main
Control Voltage  Input

Check Fuse F1
For Continuity

Open Door.

Is the UI Now 

Functional?

Replace Main

Board

Replace Reed

Switch.

Replace

Fuse

Replace

Power Cord

Alert Customer 

Of Power Failure

Is the Reed

Switch Operating

Properly?

Is the door open? The

Display will not activate

while the door is closed

Inspect Customer UI 

and Data Cable 

Connect Test  Display To  J5. 

Cycle Power And Check For

Operation 

No Voltage

No Voltage

Voltage

Continuity

Operating

Not Operating

No Continuity

No

No

No

Yes

Yes

Yes

Voltage

Содержание U-3018RFOL-00

Страница 1: ...U 3024RGLOL 01 U 3018RGLOL 00 U 3018WCS 15 U 3024RGLS 00 U 3018RGLOL 01 U 3024BEVOL 00 U 3024RGLS 01 U 3018RGLS 00 U 3024BEVOL 01 U 3024WCOL 00 U 3018RGLS 01 U 3024BEVS 00 U 3024WCOL 01 U 3018RGLS 13...

Страница 2: ...pump both the unit and the drain pump regardless of the manufacturer must be returned to U Line To complete the damage claim process for the consumer please obtain the following information This info...

Страница 3: ...usting Temperature Settings 10 Interior Lighting 11 Error Notification 11 Customer Menu 11 Service Menu 13 USB Communication 18 Quick Guide 21 Convection Cooling 23 3000 Series Maintenance Leveling 24...

Страница 4: ...rical Grounding Required Never attempt to repair or perform maintenance on the unit until the electricity has been disconnected Never remove the round grounding prong from the plug and never use a two...

Страница 5: ...r Glass Shelves No U 3018RGLS 00 Right Hand Hinge Stainless Steel Glass Door Glass Shelves No U 3018RGLS 01 Left Hand Hinge Stainless Steel Glass Door Glass Shelves No U 3018WCOL 00 Right Hand Hinge G...

Страница 6: ...d Overlay Door Bins U 3024RFS 00 Right Hand Hinge Stainless Steel Solid Door Bins U 3024RFS 01 Left Hand Hinge Stainless Steel Solid Door Bins U 3024RGLOL 00 Right Hand Hinge Glass Overlay Door Glass...

Страница 7: ...everage Market Root Pantry Deli 1 0 0 2 36 42 1 2 U 3018RGLS 00 Deli Beverage Market Root Pantry Deli 1 0 0 2 36 42 1 2 U 3018RGLS 01 Deli Beverage Market Root Pantry Deli 1 0 0 2 36 42 1 2 U 3018WCOL...

Страница 8: ...rket Root Pantry Deli 0 0 0 2 36 42 1 2 U 3024RFS 00 Deli Beverage Market Root Pantry Deli 0 0 0 2 36 42 1 2 U 3024RFS 01 Deli Beverage Market Root Pantry Deli 0 0 0 2 36 42 1 2 U 3024RGLOL 00 Deli Be...

Страница 9: ...F set point 38 F fruits vegetables berries lettuce Pantry 34 F 70 F set point 42 F dry goods breads baking items spices seasonings Root Cellar 45 F 55 F set point 50 F root vegetables potatoes onions...

Страница 10: ...cluded If you work on more than one unit per service call please submit a separate claim for each unit U Line tracks all defects through warranty claims Please be specific on what repair was completed...

Страница 11: ...return a part or if you may field scrap it If U Line requires a defective part to be returned a prepaid shipping label will be included with your new replacement part When returning parts enclose a c...

Страница 12: ...n and or element wear may make calibration necessary Calibration To calibrate a thermistor one must first prepare an ice water of crushed ice and water in a suitable container Allow the ice water temp...

Страница 13: ...series of Mode Settings with a default value for each mode Each mode setting can be further customized by fine tuning the temperature set point See the table below for a description of each mode and...

Страница 14: ...ct to Select Exit Actual Temps The Actual Temps option displays the offset corrected temperature of each zone evaporator as well as ambient temperature 1 To view actual temperatures first select Actua...

Страница 15: ...to select Off 3 Press Select Off will begin to flash 4 Use Up or Down to change Off to On 5 Press Select to Confirm your selection The display will fade out as the unit enters Sabbath mode Sabbath re...

Страница 16: ...o access the Help menu select Help from the Customer Menu Use Up or Down to scroll through available information The Help screen displays the following Model U Line contact information Software versio...

Страница 17: ...ost communication to the display Check display cable Replace if necessary Zone T Open Zone thermistor circuit open Check connection Replace if necessary Evap T Open Evaporator thermistor circuit open...

Страница 18: ...ugh available information To exit the Input Status menu use Up to select Return to Menu and press Select to confirm Outputs Outputs is used to monitor the state of DC outputs To access Outputs 1 Use D...

Страница 19: ...layed and the main control board is functioning properly If an error is listed attempt to correct it before changing control board See troubleshooting for tips on correcting errors To access Self Test...

Страница 20: ...ify customer service will result in voiding of the manufacturer warranty Call U Line Customer Service for assistance Re Select Model allows the unit s model configuration to be modified Changing the u...

Страница 21: ...amed uline csv on the flash disk In the event the file already exists new data will automatically be appended to the end of the existing file The file is output in a comma delineated text format and m...

Страница 22: ...Showroom Mode 2 Press Select 3 Use Down to select Off and press Select Off will begin to flash 4 Press Up or Down to toggle between off and on 5 Press Select to confirm If set to on showroom mode will...

Страница 23: ...plugged in 19 Relay 5 unassigned 5 active inactive 2 Temperature of Zone in F C 20 Relay 6 unassigned 6 active inactive 3 Not used 21 Compressor relay 7 active inactive 4 Not used 22 Evaporator fan 1...

Страница 24: ...018 3024 ADJUST MODES PRESS AND RELEASE TO SCROLL THROUGH THE MODES 4 3036 ADJUST TEMPERATURE PRESS TO SELECT ZONE PRESS TO SET THE TEMPERATURE 3018 3024 ADJUST TEMP PRESS TO SET THE TEMPERATURE 5 303...

Страница 25: ...CH AND HOLD TO EXIT SHOWROOM MODE SCROLL DOWN TO EXIT TOUCH AND RELEASE TO EXIT SERVICE MODE CONFIGURES THE ON BOARD USB PORT FOR FLASH DRIVE OR PC LINK DISPLAYS THE NUMBER OF TIMES AN ERROR HAS OCCUR...

Страница 26: ...ate of the door switch In order to operate efficiently the evaporator fan blade and vents should be unobstructed and free of any dust buildup Evaporator Fan Replacement Should the evaporator fan need...

Страница 27: ...grille lock screws See below 3 Gently pull grille away from unit until it stops 4 Push grille rails towards the center of the unit to lift rails off lock screws 5 Pull grille free from unit Installin...

Страница 28: ...over extend or damage it during door alignment Overlay Models Removing Overlay 1 Open door completely 2 Remove gasket 3 Remove six screws seated in gasket pocket Stainless Models Removing Wrap 1 Open...

Страница 29: ...d component should activate deactivate with the switching of the relay If it does not see Component Testing on page 27 Inputs The main control monitors a number of thermistor inputs and switch states...

Страница 30: ...ow is an example of how to properly test a component for functionality An evaporator fan is used Condition Customer complains of the unit not cooling properly The main screen of the display lists an e...

Страница 31: ...oblem Airflow through the grill below the door in front cannot be obstructed Also the unit cannot be installed behind a closed door or in a closet The unit is too cold or freezing product Control set...

Страница 32: ...er to Quick Chill Section of this manual Control set too cold Refer to Adjusting Temperature Settings Section of this manual Review logged error codes Refer to Fault System Diagnosis Guide Section of...

Страница 33: ...the compressor inlet The compressor takes the low pressure vapor and compresses it increasing both pressure and temperature The hot high pressure gas is pumped through the discharge line and into the...

Страница 34: ...he unit will rely on a preset defrost timer during defrost cycles The unit will otherwise operate normally Evaporator thermistor errors are hidden from the display and recorded in All Errors and displ...

Страница 35: ...rm Extremely cold near inlet outlet below room temperature Lower than normal Partial Restriction Somewhat lower than normal in vacuum Warm near room temperature Very hot Top passes warm lower passes c...

Страница 36: ...nts or damage Repair split or pinched cabling Amb Thrm Short Inspect thermistor cable for pinch points or damage Replace if necessary Inspect wire harness from main control board for pinch points or d...

Страница 37: ...Captain Models Combo Models Refrigerator Freezers Refrigerators Drawer Models and Beverage Centers The U Line brand offers products in the 1000 Series 2000 Series and the Modular 3000 Series The 1000...

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