TYROLIT Hydrostress TBE350 Series, Руководство по эксплуатации, Страница: 19 / 27

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CUSTOMER SERVICE
AFTER SALE SERVICE
All customer service (technical questions, re-order of parts, etc.) will be provided
by us.
CLAIMS FOR LOST OR DAMAGED GOODS
If merchandise is delivered in damaged condition or cartons are missing, a
notation must be placed on all papers signed by the receiver. If unreported or
concealed damages are noticed after delivery, the carrier should be contacted by
telephone and if carrier fails to send an inspector within five days, a request
should be made in writing to the carrier, confirming the telephone request for an
inspection.
All requests for credit due to transportation loss or damage should be
accompanied by properly signed papers. A claim for loss or damage must be
filed with the carrier within 60 days from the shipping date for UPS or other
common carriers. Credit cannot be allowed for damage claims that are not
properly substained with supporting papers or received by us too late for timely
filing with the carrier.
CONTACT US
We pride ourselves on our customer service. If you have any questions
regarding our products, whether it may be product inquiry or troubleshooting,
please don’t hesitate to contact us at our corporate office. We will do our best to
answer your questions. In some cases we may even refer you to a local sales
representative that can better service you.