14
Symptom
Possible cause
Remedy
Heater element
in heater stone
compartment does
not warm up.
1.
Temperature settings on control panel do not cor-
respond to operating status?
2.
Water reservoir in operation? Only two of the
three heater elements in the stone compart-
ment can operate at the same time as the tank,
otherwise excessive current is drawn from the
electricity supply. This is not a fault outside nor-
mal operation.
3.
Some of the heater fuses on the main switch-
board can have tripped out?
4.
Resistor coil in the heater element faulty?
5.
Internal heater PCB fault?
1.
Set temperature to correspond to heater element
operation in stone compartment.
2.
See the instructions supplied with the control
panel.
3.
Check and replace/reset the fuses in the main
switchboard.
4.
An authorised electrician is required to fi nd the
fault.
5.
An authorised electrician is required to fi nd the
fault.
Lights in the sauna
do not come on
when switched on
at the control panel.
1.
Is lighting connected via the heater?
2.
Internal heater PCB fault?
1.
Verify with authorized electrician who performed
installation of heater/lighting.
2.
An authorized electrician is required to fi nd the
fault.
Heater does not
work, control panel
does not light up.
1.
The main power switch is off ?
2.
Circuit breaker tripped on main electical panel.
3.
Loose contact in cabling between heater and
control panel?
4.
The specifi c 12VDC output on one of the PCB's
RS485 modular jack to the control panel is faulty
due to short-circuit?
5.
Transformer on PCB in heater faulty?
6.
Control panel faulty?
1.
Turn heater main power switch.
2.
Check and replace/reset the fuses in the main
switchboard.
3.
Switch off heater main power switch and connect
each/paired cable to the control panel. Switch on
heater main power switch again. If this does not
help, an authorized electrician is required to fi nd
the fault.
4.
Requires an authorized electrician to fi nd the fault,
faulty 12VDC output is indicated by LED out next
to the RS485 output. Note: if the fault is in the
RJ10 cable to the control panel, do not click into
a working vacant RS485 outlet to avoid causing a
fault in that outlet. RJ10 cable must be replaced/
contacts fi tted in the event of a fault.
5.
An authorized electrician is required to fi nd the
fault.
6.
An authorized electrician is required to fi nd the
fault.
The fuses or circuit
breaker in the build-
ing breaker panel
trips as soon as the
heater is turned on.
1.
There is a short-circuit at the heater GND. Can
be due to a faulty heater element?
2.
Lighting connected to and controlled via the
heater faulty?
3.
The heater has not been used for a long period,
causing an insulation fault in the heater ele-
ment?
4.
Heater has had too much water poured on it?
5.
Other internal heater fault?
1,2,3,4,5
. Do not use the heater, switch off at main
heater main switchboard trip and disconnect heat-
er fuses on the main switchboard. An authorized
electrician is required to fi nd the fault.
Troubleshooting the sauna heater
Information!
Contact the dealer during the guarantee period in the event of faults.
See the instructions for the control panel for details of faults not covered in this user guide.
Table 1: Troubleshooting the sauna heater
