22
# of
Flashes
Trouble Type
Trouble Notes
Red Blue
3
FLASH C24 Communications Con-
figurations Trouble
l
Ensure the SIM card is activated and correctly initialized through C24 Com-
munications.
1
ON
Radio/SIM Trouble
l
Ensure the SIM Card is inserted correctly and firmly.
l
Ensure the antenna cable is plugged securely into the radio connector.
2
ON
Receiver Not Available
Trouble
l
Contact the monitoring station to verify that the LE4000 programming is cor-
rect (port, IP address, DNIS).
l
Contact your central station to verify they are not experiencing any receiver
issues.
3
ON
Supervision Trouble
l
Contact your central station to verify they are not experiencing any receiver
issues.
4
ON
Tamper Trouble
l
Ensure the front cover is secured and the case tamper is closed.
The Red light flashes to indicate various trouble conditions outlined previously. If multiple trouble conditions are present, the red LED
flashes according to the highest priority trouble. For example, if both a LE4000 wireless network trouble (one flash) and a low battery
trouble (two flashes) are present; the red LED flashes one time. Once the LE4000 wireless network trouble condition is corrected, the
red LED begins flashing two times to indicate the low battery trouble.
General Troubles With Your System
The control panel is displaying a
telephone line trouble condition
l
Ensure T1 and R1 of the LE4000 are wired to the TIP and RING terminals of the con-
trol panel.
l
If the LE4000 is being used as the primary communicator, the blue light will always be
OFF.
l
If the LE4000 red light is FLASHING, refer to the troubleshooting chart in this guide.
The control panel displays a com-
munication trouble condition
l
Ensure the panel is programmed for Contact ID or SIA.
l
Ensure the control panel does not indicate a TLM trouble condition.
l
If the LE4000 red light is FLASHING, refer to the troubleshooting chart in this guide.
No signals are received at the cent-
ral station but no trouble condition
is displayed
l
Ensure the control panel has a central station phone number programmed.
l
Ensure the control panel has the correct account number programmed.
l
Verify the reporting codes are programmed or the auto Contact ID/SIA option is
enabled.
l
Ensure the control panel communicator is enabled.
l
Connect a handset to T1 and R1 of the LE4000 in monitor mode to verify the control
panel is trying to communicate.
Not receiving internal signals gen-
erated directly from the LE4000
l
Ensure the LE4000 was initialized with the correct account number. This can be
checked by logging into the C24 Communications website.
l
Ensure no trouble conditions are present.
The phone line is seized when the
LE4000 is connected
l
Verify correct phone line wiring.
l
Ensure the Ringer Equivalency Number (REN) is not being exceeded on the line.
LE4000 Installation Manual
