Document 15774(1.0.0.0)
iii
Warranty Information
Seller warrants that the product specified in this agreement are free of defects in materials and
workmanship, and shall conform to the latest specifications published prior to Buyer’s acceptance of the
agreement for a period of three years.
Product specifications as defined supersede previous specifications and are complete. Any parameter
that is not specifically defined in the specifications is expressly excluded from the warranty. This
warranty does not apply to any product which have been subject to misuse, accident, alteration, or if
the unit has been serviced by anyone other than an authorized representative of Seller.
Seller’s sole obligation to Buyer for products failing to meet specifications shall be, at Seller’s discretion,
to repair or replace the non-conforming device.
After receiving a Return Authorization (RA) number and a mailing address from Seller, a defective unit
covered under this warranty may be returned freight prepaid. Any replacement or repaired product
shall carry only the unexpired term of the warranty plus any the period required for repair.
If Buyer has been expressly designated as an Original Equipment Manufacturer (OEM) by Seller, the
warranty period shall commence upon the earlier date of (i) delivery to Buyer’s first customer, or (ii)
180 days from the original date of shipment by Seller. In the events that products for which: (a) Buyer
has title and, (b) have never been used, and (c) have been in the Buyer’s possession for more than 180
days and, (d) have an unaltered date code attached, may for an established fixed fee which will not
exceed ten percent (10%) of the original purchase price, have the date code updated by the Seller and
thereby reestablish those products with a new warranty.
THE FOREGOING WARRANTY AND REMEDIES ARE EXCLUSIVE AND ARE MADE EXPRESSLY
IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, EITHER IN FACT OR BY
OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OR
MERCHANTABILITY AND FITNESS FOR USE. TWO TECHNOLOGIES NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN
CONNECTION WITH THE SALE, INSTALLATION OR USE OF ITS PRODUCTS AND TWO
TECHNOLOGIES MAKES NO WARRANTY WHATSOEVER FOR PRODUCTS NOT
MANUFACTURED BY TWO TECHNOLOGIES.
TWO TECHNOLOGIES SHALL NOT BE LIABLE FOR DAMAGES DUE TO DELAYS IN DELIVERIES
OR USE AND SHALL IN NO EVENT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND, WHETHER ARISING FROM CONTRACT, TORT OR NEGLIGENCE,
INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF GOODWILL, OVERHEAD OR
OTHER LIKE DAMAGES.
To maintain your warranty and to avoid creating hazards, only qualified personnel should perform
authorized modifications to Two Technologies’ products. Two Technologies cannot assume
responsibility for any condition affecting the proper operation of this equipment that may result from
unauthorized modifications.
Product Returns
If, after inspection, you note any product damage or discrepancies, please contact us promptly within
five days of receipt. If the exterior of the package shows obvious signs of damage, please contact your
carrier directly.
All items returned to Two Technologies require a Return Material Authorization number (RMA). Please
contact Two Technologies’ Service department to request an RMA number.
