TRUST 920 POWERC@M ZOOM
The camera has not been
connected to a USB port.
Connect the camera to a
USB port
The error message
‘Capture device was
not detected’ is
displayed.
The camera has been
connected to a USB hub
which does not have a
power supply.
Connect the camera to a
USB hub which has a power
supply or to a USB port on
your computer.
The drivers have not been
installed correctly.
Install the drivers before
connecting the camera.
The camera is
marked with an
exclamation mark ‘!’
in the Device
Manager.
The USB port does not work
correctly.
Test the USB port using a
different device or see the
USB troubleshooter at
www.trust.com.
There is no
connection with the
computer.
The camera has been
connected incorrectly.
Reconnect the cables
After connecting my
camera to my PC for
the first time, I
cannot see an extra
disk drive in
Windows Explorer.
Windows cannot detect the
driver so quickly.
When the camera is
connected to a Windows
system for the first time, it
can sometimes take longer
than 5 minutes before
Windows has detected and
installed the default drivers.
This is normal. Wait for
some time and refresh the
contents of the open
Windows Explorer window
by pressing F5. A removable
disk will eventually appear in
the list of folders. Only then
has the driver been fully
installed.
The driver for the webcam
function has not been
installed.
A separate driver must be
installed in order to use the
webcam function. This
function is not included in
the function which
recognizes the camera as a
removable disk (Mass
Storage Device, MSD).
The camera is
automatically
detected by
Windows, but the
webcam function
does not work.
The camera has not been
set to the PC Camera mode.
Set the camera to the
correct mode (see chapter
15).
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