23
FAULT FINDING/TROUBLESHOOTING
4
Water too cool
or cold -
continued
4.3
Reduction in ambient
water temperature.
4.3.1
Readjust flow rate to give reduced flow.
4.3.2
Select ‘high’ power.
4.4
Electrical malfunction
or safety cut-out
operated.
4.4.1
Have unit checked by suitably qualified
electrician or contact Customer Experience.
5
Shower varies from
normal temperature
to cold during use.
5.1
Water pressure has
dropped below
minimum required.
5.1.1
Wait until the water pressure resumes to
normal.
6
Pressure relief device
has operated
(water
ejected from PRD tube)
.
6.1
Blocked showerhead.
6.1.1
Clean or replace blocked sprayplate in
showerhead and then fit new PRD.
6.2
Twisted/blocked
flexible shower hose.
6.2.1
Check for free passage through hose. Replace
the hose if necessary and fit new PRD.
6.3
Showerhead not
removed while
commissioning.
6.3.1
Fit new PRD. Commission unit with
showerhead removed.
6.4
Water pressure above
specified maximum for
unit
(see rating label).
6.3.1
Fit pressure reducing valve to inlet and then fit
new PRD.
7
Shower fails to
shut off.
7.1
Faulty Start/Stop
microswitch.
7.1.1
Replace microswitch.
7.2
Debris in solenoid
valve.
7.2.1
Replace solenoid valve.
7.3
Unit malfunction.
7.3.1
Have unit checked. Contact Customer
Experience.
FAULT FINDING
Important:
Switch off the electricity at the mains supply and remove the circuit fuse before
attempting any fault finding inside the unit.
Problem/Symptom Cause
Action/Cure
Problem/Symptom
Cause
Action/Cure
NOTE:
Identify cause of operation before fitting new PRD unit.
When fitting a new PRD, follow the commissioning procedure.
It is advised all electrical maintenance/repairs to the shower
should be carried out by a suitably qualified person.
In the unlikely event of a fault occurring please contact Customer Experience.
DO NOT remove the shower from the installation.
