Trouble-shooting
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Trouble-shooting
Every electric device can have a malfunction. It does not automatically mean that it is
defective. In most cases it happens because of a feed cable, plug-and-connector connections
or access mistakes. Please control the following items before taking the receiver to your
specialised dealer:
Problem
Possible causes
Help, Tips
Receiver can not be
turned ON
Mains adapter not connected to
mains
Check if mains adapter is
plugged in correctly.
Try another electric device at
the same power connector.
Batteries of the remote control
are not inserted / inserted faulty
Check batteries
No or bad picture
TV set is running on wrong
channel
Check set up of the TV set
Scart or HDMI cable is damaged
or plugged in incorrectly
Replace or plug in the Scart or
HDMI cable correctly
No audio
Volume is set too low
Increase volume
Cable damaged or plugged in
incorrectly
Check cable and ports
Remote control does
not work
Distance to big
Come closer to receiver, point
remote control directly towards
receiver
Batteries are exhausted or
inserted incorrectly
Insert batteries correctly
IR receiver is covered or not
reachable by the IR signal
Remove barriers between
remote control and receiver
Timer is activated
Deactivate timer
Time
is
displayed
wrongfully
Difference between local time
and GMT is set incorrectly.
Enter menu
Receiver setup
and
set time difference correctly
Timer is activated at the
wrong time
Difference between local time
and GMT is set incorrectly.
Enter menu
Receiver setup
and
set time difference correctly
No picture,
Channel
change
on
screen graphic shows
”No valid signal!”
Cable is defect or plugged in
incorrectly
Check cable and ports
Channel has changed frequency
Perform channel search
Incorrect Settings in menu
„
Settings
“
Correct settings or restore the
factory default status
