Diagnostic
flowcharts 97
Operating system boot problems flowchart
Possible Causes:
Corrupted OS
Hard drive subsystem problem
Incorrect boot order setting in the BIOS
Hardware problem
Start OS boot
problems
Does the boot
Device cannot
be detected
?
Does the crash,
blue
boot
screen , Auto re
And some error info
symptom exist
?
Reboot and
Enter The safe Mode
Successfully
?
Does the
Condition still exist
?
Does the
Condition still exist
?
Does the
Condition still exist
?
Does the
Condition still exist
?
Does
the condition
still exist?
Does
the condition still
exist
?
Does
the Condition
still exist
?
End
Record action
taken
Add one part at a
Time back to
Configuration to isolate
faulty component.
Break server down
To minimal
configuration
Troubleshoot or
replace basic
server spare parts
Isolate and minimize the
Memory configuration
See the SAS RAID card and
hard Drive documentations
And to be sure is matched
the server
Reinstall the
operation system
Repair the OS configuration files
Update correct drives
Scan for viruses with an updated
virus scan utility
record relevant log
Check for loose
Data cable and
Power supply
Cable and so on
Corrupted OS
Driver compatibility issues
The virus
Reset the boot
Device correctly in
BIOS
Record symptom and error
Information on the repair tag
Sending back a failed part.
Contact
Support
Ensure the
following Information is
available: OS log And
BMC log