Maintenance
Diagnostics
Stratagy Flash Installation Guide 02/02
35
➤
To enable TRACE.OUT
1. From the Main Menu, press
Alt
+
s
to select the shutdown function. Stratagy Flash asks for the
password.
2. Enter the password (the default is
Stratagy
) and press
Enter
.
3. From the Shutdown Menu, highlight Shutdown and Trace CURRENT Version option. Press
Enter
. A dialog box displays asking you to confirm the shutdown.
4. Press
Y
to continue. Stratagy Flash shuts down, then restarts in Trace mode. Trace runs
continuously until Stratagy Flash is shut down. The DOS prompt displays on the Stratagy
Admin PC.
5. (Optional) Restart Stratagy Admin.
STRATAGY.LOG
Stratagy Flash contains a file named STRATAGY.LOG that is written to every time the
Stratagy Flash system is properly shut down and successfully boots up. If a Stratagy Flash system
is turned off without a proper shutdown, there may be file corruption. A startup without a
shutdown preceding it in the STRATAGY.LOG is the first indication.
Some of the information contained in this file is how many channels (ports) the system started up
with and the CKDB execution summary, which tells you basically that all of your messages have a
home.
➤
To copy STRATAGY.LOG
1. From the Tools menu, press
8
. The Filecopy screen displays (see
page 31
for details).
2. Using the Filecopy option, copy the STRATAGY.LOG file to the Stratagy Admin PC’s hard
drive. You can view it using any common text editor.
MSG.LOG
If you need to check actions related to specific types of messaging, you can enable MSG.LOG in
the System Configuration file. In this file, Stratagy Flash logs every message received and every
mailbox that checks for messages along with the DTMF entered.
Important!
Since the MSG.LOG file continuously collects information, we recommend that you
do not enable the file unless you are looking for specific information. Otherwise, the
file takes up space in the flash memory that could be used for message storage.
➤
To enable MSG.LOG
1. From the Tools menu, press
6
. The system configuration file displays. The parameters are
listed in alphabetical order.
2. Enable the msg_log parameter by removing the
#
sign in the string:
#set msg_log ‘MSG.LOG’
See Chapter 3 – Configuring Stratagy Flash in the Stratagy R3 I&M Manual for instructions.
3. Press
ESC
. The Stratagy System Config screen displays.
4. From the Stratagy System Config screen, press
1
to save your changes. Stratagy Admin
transmits the file to the Stratagy Flash.
5. When complete, press any key to continue. The system starts logging the information to the
MSG.LOG file. The DOS prompt displays.
6. (Optional) Restart Stratagy Admin.
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