Stratagy Flash Installation Guide 02/02
23
Maintenance
3
The Stratagy Flash system’s integrated design makes it easy to maintain and relatively
maintenance free. Since the serial communications ports, the RJ-11C voice port connectors and the
flash memory are all resident on the motherboard, the need for peripheral boards and internal
connectors is eliminated. In addition, the flash memory device used in the Stratagy Flash unit
contains no moving parts, unlike traditional hard drives.
The Stratagy Admin software provides the utility and diagnostic programs to maintain and monitor
the Stratagy Flash system.
This chapter discusses:
•
Tools Utility – Available from the Main Menu, this utility consists of procedures that:
•
Back up and restore databases and/or mailbox names and greetings
•
Upgrade Stratagy Flash software
•
Retrieve trace files
•
Copy files to and from the flash memory of the Stratagy Flash and the Stratagy Admin PC’s
hard drive
•
Configure the Stratagy Flash software
•
Change the Toshiba Plug and Play option
•
Modify codes and integration patterns using the Telephone System Configuration option
Note
For instructions on using the Stratagy System Configuration, Toshiba Plug and Play, and
Telephone System Configurations options, see
Step 11: “Configure Stratagy Flash”
on
page
15
.
•
Shut down the Stratagy Flash
– This function consists of six shutdown options: Shutdown
and Restart Current Version; Shutdown and Trace Current Version; Shutdown and Start New
Version; Shutdown and Start Old Version; Shutdown, Scandisk and Restart; and Shutdown and
Stop for Power off.
•
Automatic System Recovery
– This feature controls the startup procedure in case a problem is
detected during the restart process.
•
Diagnostics – Stratagy Flash has powerful troubleshooting tools. The following three files
assist you in determining the source of a problem:
•
TRACE.OUT logs the Stratagy Flash’s activity.
•
STRATAGY.LOG contains information on how many channels (ports) the system started up
with and the CKDB execution summary (tells you basically that all of your messages have a
home), etc.
•
MSG.LOG logs all messages received and every mailbox that checks for messages along
with the DMTF entered.
In addition to these files, Stratagy Flash has a Scandisk utility that detects, diagnoses, and
repairs disk errors on uncompressed drives.
•
Stratagy Flash Voice Port Upgrade gives you information required when requesting a port
upgrade.
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