Toshiba Strata CT, Инструкция по установке и обслуживанию

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Computer Telephony Integration
Strata CT I&M Manual October 2000
9-35
TeleMagic Link
(TeleMagic is not supported by Toshiba Information Systems. The details below are provided
for informational purposes only.)
The TeleMagic program (from TeleMagic, Inc.) communicates with StrataLink via a special
link called TeleMagic. The TeleMagic Link appears automatically each time StrataLink is
accessed and provides a means to set-up and monitor the communication between the two.
Important! For this link to operate, the TeleMagic program must be loaded and
operational
If you select the Auto Activate Link option, StrataLink automatically attempts to establish the
TeleMagic link periodically (every 30 seconds or so) until the link is established. Once the
Link is established, the Link Active light changes from Red to Green, and dialling and
Screen-Pop can function. For Screen-Pop to work, the appropriate Trigger Rules must be set-
up.
Figure 9-18 TeleMagic Link Menu
Pop TeleMagic
Sends a 'Pop' or 'LookUp' command to TeleMagic with the configuration you specify. This is
used to Screen-Pop the TeleMagic contact manager when a call rings in. Pop TeleMagic
parameters are:
◆
Index Level - Tells TeleMagic the level on which to perform the search (e.g. 1,2,3
etc.). Leaving this parameter blank causes the search to occur on the level in present
use.
◆
Index Name - Selects the TeleMagic index to be used for the search. For Screen Pop
this is typically 'TelePhone #', but since the Indexes within TeleMagic are
programmable this could be set to any appropriate index. The TeleMagic Link must
be operational before you can make this selection.
◆
Search String - This should be set to whatever string should be searched for using
the above two parameters. For Screen Pop this is typically the Calling Phone
number which would be the token &P.
Status light;
Red - Not Active/TSPI missing.
Yellow - Resetting.
Green - Active and working
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