
Peripheral Installation
Strata CT I&M Manual October 2000
6-47
Note
In all of the above sequences, the call can first ring telephones selected in system
programming for 12 or 24 seconds, and then be routed to the Auto Attendant if not
answered by any of the ringing stations. This is called Auto Attendant delayed ring.
Figure 6-24
Built-in Auto Attendant Basic Call Sequences
Built-in Auto Attendant Programming
See
and
for a comprehensive overview of built-in Auto Attendant (AA).
◆
Program 78 (61, 62, and 63): Exchange lines are assigned for built-in AA with this
program. There is no limit to the number of lines that can be assigned for AA, and each
line can be set for any or all of the ringing modes (DAY, DAY2, and NIGHT). See
Programs 81~89 record sheet notes in the
Strata CT Programming Manual
.
◆
Programs 81~89: Assign stations to ring if AA callers do not dial or AA calls are not
answered. Also, if not answered by a station set to ring during Immediate Ringing (or
delay 2 ring), incoming calls can be set to ring built-in AA announcement ports on a
Delayed Ringing basis.
◆
Program 03: An BRCS (-4, -8 or -12) must be installed on the Strata CT BCU for the
system to interpret DTMF tones generated by the Exchange. Use this program to tell the
system that the common control unit is equipped with an BRCS.
Important!
RKYS must also be installed on all processors. The RKYS does not need a
Program 03 (or any other) program assignment.
Call Is
Answered
Call Is
Not Answered
And Is Routed
To Secondary
Announcement
Call Is Not
Answered And
Is Routed To
Alternate
Stations
Call Is Not
Answered And
Is Routed Back
To The Primary
Announcement
Caller Dials Auto
Attendant Exchange Line
Primary Announcement
Greets Caller, Offers
Dialling Options
Caller Dials Option
Caller Is Transferred
To Dialled Option
A
B
C
D
Auto
Attendant Delayed
Ring
?
Station
Answers Before
Delay Timeout
?
Ring Stations
Per Program 81~89
Yes
No
Yes
Talk
No
Sequence:
1693
H
C
Содержание Strata CT
Страница 36: ...Strata CT Configuration 1 22 Strata CT I M Manual October 2000 H C ...
Страница 94: ...Strata CT Installation 2 58 Strata CT I M Manual October 2000 H C ...
Страница 242: ...Peripheral Installation 6 54 Strata CT I M Manual October 2000 H C ...
Страница 258: ...ACD Installation 7 16 Strata CT I M Manual October 2000 H C ...
Страница 274: ...Fault Finding 8 16 Strata CT I M Manual October 2000 H C ...
Страница 326: ...Computer Telephony Integration Handling Incoming Calls 9 52 Strata CT I M Manual October 2000 H C ...
Страница 364: ...ISDN Interfaces 10 38 Strata CT I M Manual October 2000 H C ...
Страница 370: ...Notes to Users A 6 Strata CT I M Manual October 2000 H C ...