Call Router Administrator
File Menu
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Call Router Installation Guide 03/09
File to Import
Enter the text file to be imported. The Browse button can be used to easily find the desired file.
On Duplicate Records
Select one of the following options for dealing with a situation in which a duplicate Calling Number
is encountered during the course of the import (a Null in the Calling Number field can never create
a duplicate and any record with a Null in this field will automatically be added, whether or not there
are duplications in any of the other fields):
Stop on Duplicate
– This will cause the program to stop and tell you every time a duplicate
record is encountered.
Ignore Import
– This will cause the program to automatically keep the existing record and
ignore the record being imported.
Modify dBase
– This will cause the program to automatically overwrite the existing record
with the imported one, effectively deleting the old one.
File Options
There are two file options available:
Delete Import File
– This option will automatically delete the import file once the import is
complete.
Create Result File
– If selected, a results file will be stored in the same directory and have the
same name as the import file except the filename will have a RES suffix (ex: IMPORT.RES).
Field Definitions
From one to nine fields can be contained in each record, but only the first field is required. Each
field must be separated from the following field by a comma and if a field, such as a name,
contains a comma, that field should be enclosed in double quotes.
Except for the first field, any or all the other fields can be left off of a record. However, once a field
is not included, no subsequent fields can be included except by default. If you want to leave, say,
field number 3, the Account Number, blank but include field number 4, the Destination, you must
