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If Something Goes Wrong

Resolving a hardware conflict

The Windows

®

operating system can help you

If the operating system has started properly but you still have a
problem using your computer, the online Help can assist you in
troubleshooting the problem.

To access the Windows

®

operating system Help and Support:

1

Click

Start

, then click

Help and Support

, or press

F1

.

The Help and Support window appears.

2

Then do one or both of the following:

❖

In the search field, type in the topic for which you need
help and follow the on-screen instructions.

❖

Click one of the options listed in the window and then
follow the on-screen instructions.

You can connect to Support Online by clicking

Microsoft

Customer Support

or by going to Toshiba support at

pcsupport.toshiba.com

.

Resolving a hardware conflict

If you receive an error message telling you there is a device driver
conflict or a general hardware problem, try using Windows

®

Help

and Support to troubleshoot the problem first.

For help on hardware conflicts:

1

Click

Start

, then click

Help and Support

, or press

F1

.

2

Click

Troubleshooting

in the Find an answer section.

A list of category links appears.

3

Click a topic under

Hardware and drivers

and follow the

steps.

If there is still a problem, the operating system should display a
message that explains what the conflict is.

A plan of action

The smooth operation of the system depends on the interaction of
all devices, programs, and features. If the system or one of its
attached devices is not working, resolving the problem can be time-
consuming and frustrating.

The recommended procedure for getting multiple devices to work
together is to add and set up one device at a time. After you add
each device, test it to make sure it and all previously connected
devices work.

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Содержание Satellite L350 series

Страница 1: ...b site pcsupport toshiba com Toshiba Global Support Centre Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see If Something Goes Wrong on page 146 in this guide Satellite L350Series User sGuide ...

Страница 2: ...ANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important da...

Страница 3: ...ordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of t...

Страница 4: ...mber REN for this equipment If requested the information must be provided to the telephone company The modem connects to the telephone line by means of a standard jack called the USOC RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC part 68 rules and requirements adopted by the ACTA It is designed to be connected ...

Страница 5: ...a Corporation Toshiba America Information Systems Inc or an authorized representative of Toshiba or the Toshiba Support Centre within the United States at 800 457 7777 or Outside the United States at 949 859 4273 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Disconnection If you should eve...

Страница 6: ...ntative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connect...

Страница 7: ...t toshiba com in the United States for more information Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5 15 GHz to 5 25 GHz frequency range FCC requires this product to be used indoors for frequency range 5 15 GHz to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems High power radars are a...

Страница 8: ...any other antenna or transmitter Regulatory Information The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer s instructions as described in the user documentation that comes with the product This device complies with the following radio frequency and safety standards Canada Industry Canada IC This device complies with RSS 210 of Industry Cana...

Страница 9: ...ion in the 5 15 GHz to 5 25 GHz frequency range Industry Canada requires this product to be used indoors for frequency range 5 15 GHz to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems High power radars are allocated as primary users of the 5 25 GHz to 5 35 GHz and 5 65 GHz to 5 85 GHz bands These radar stations can cause interference with and or da...

Страница 10: ...dio frequency electric machinery shall resist against interference from legal communications or from industrial scientific and medical radio emission electric machinery Using this Equipment in Japan In Japan the frequency bandwidth of 2 400 MHz to 2 483 5 MHz for second generation low power data communication systems such as this equipment Article 14 Unless approved for any model accredited low po...

Страница 11: ...Regulation Conformity Certification and the Technical Conditions Compliance Approval and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical device...

Страница 12: ... is dependent on what type of wireless device is in your computer Not all devices are available on all models Approved Countries Regions for use for the Atheros AR5BMB 43 44 and AR5BMB5 Mini PCI Wireless Network Adapters This equipment is approved to the radio standard by the countries regions in the following table Do not use this equipment except in the countries regions in the following table T...

Страница 13: ...icences veuillez contacter l IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit Händler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respectively may be used outdoors in France Please contact A R T http ww...

Страница 14: ...The 5 GHz Turbo mode feature is not allowed for operation in any European Community country This device must not be operated in ad hoc mode using channels in the 5 GHz bands in the European Community Ad hoc mode provides a direct communicationbetweentwoclientdeviceswithoutaWirelessLANAccess Point Ireland Italy Liechtenstein Luxembourg Netherlands New Zealand Norway Portugal Sweden Switzerland UK U...

Страница 15: ...re the Access Point device s are properly configured for European Community operation Approved Countries Regions for use for the Atheros AR5001X Mini PCI Wireless Network Adapter This equipment is approved to the radio standard by the countries regions in the following table Do not use this equipment except in the countries regions in the following table This device works on passive scan only A pe...

Страница 16: ... by the countries regions in the following table Do not use this equipment except in the countries regions in the following table Canada USA Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany Greece Iceland Ireland Italy Japan Liechtenstein Luxembourg Mexico Netherlands New Zealand Norway Peru Portugal Singapore Spain Sweden Switzerland UK Uruguay USA Venezuela ...

Страница 17: ... 4 GHz 802 11a 5 GHz Bluetooth Wireless Technology Interoperability Bluetooth Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group Logo certification with Bluetooth wir...

Страница 18: ...from your computer Please contact TOSHIBA computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or pcsupport toshiba com in the United States for more information Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use Bluetooth and Wireless LAN devices simultaneously you may occ...

Страница 19: ...extensive research literature In some situations or environments the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the equipment with Bluetooth wireless technology on board airplanes or In any other environment where the risk of interference to other devices ...

Страница 20: ...da Taiwan The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial scientific and medical radio emission electric machinery Article 14 Unless approved for any model accredited low pow...

Страница 21: ...le to avoid the band of mobile object identification systems 3 TOSHIBA Direct PC Monday Friday 10 00 17 00 Toll Free Tel 0120 15 1048 Direct Dial 03 3457 4850 Fax 03 3457 4868 The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio stations...

Страница 22: ...to other device Optical Drive Safety Instructions This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the user s guide carefully and keep it for your future reference Never attempt to disassemble adjust or repair a HD DVD CD DVD drive CD RW drive Multi drive or any other optical drive You could damage the drive You would also be expos...

Страница 23: ...ulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR...

Страница 24: ...MCIA Memory Stick Memory Stick PRO and i LINK are trademarks or registered trademarks of Sony Corporation Secure Digital and SD are trademarks of SD Card Association MultiMediaCard and MMC are trademarks of MultiMediaCard Association xD Picture Card is a trademark of Fuji Photo Film Co Ltd Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Toshiba is unde...

Страница 25: ...1 Getting Started 37 Selecting a place to work 37 Setting up a work environment 37 Keeping yourself comfortable 38 Precautions 38 Important information on your computer s cooling fan 40 Setting up your computer 40 Setting up your software 41 Registering your computer with Toshiba 42 Adding optional external devices 42 Connecting to a power source 43 ...

Страница 26: ...external display devices 58 Directing the display output when you turn on the computer 58 Adjusting the quality of the external display 59 Using an external keyboard 60 Using a mouse 60 Connecting a printer 60 Setting up a printer 61 Connecting an optional external diskette drive 61 Turning off the computer 62 Options for turning off the computer 62 Using the Shut Down command 65 Using and configu...

Страница 27: ...g your work 82 Backing up your work 83 Restoring your work 84 Using the optical drive 84 Optical drive components 85 Media control buttons 86 Inserting an optical disc 86 Playing an audio CD 88 Playing optical media 89 Recording optical media 89 Removing a disc with the computer on 90 Removing a disc with the computer off 90 Caring for optical discs 91 Toshiba s online resources 91 Chapter 3 Mobil...

Страница 28: ...fety precautions 106 Maintaining your battery 107 Disposing of used batteries 108 Traveling tips 109 Chapter 4 Exploring Your Computer s Features 110 Exploring the desktop 110 Finding your way around the desktop 111 Setting up for communications 113 Connecting your computer to a network 113 Connecting a modem to a telephone line 114 An overview of using the Internet 116 The Internet 116 The World ...

Страница 29: ...Using a supervisor password 131 Using a user password 132 Deleting a user password 133 TOSHIBA PC Diagnostic Tool Utility 134 Mouse Utility 135 TOSHIBA Hardware Setup 136 TOSHIBA Zooming Utility 138 TOSHIBA Button Support 139 CD DVD Drive Acoustic Silencer 140 TOSHIBA Accessibility 141 ConfigFree 142 Getting Started 142 ConfigFree Utilities 143 Chapter 6 If Something Goes Wrong 146 Problems that a...

Страница 30: ...lems 164 Modem problems 165 Wireless networking problems 165 DVD operating problems 168 Develop good computing habits 169 Data and system configuration backup in the Windows operating system 170 If you need further assistance 174 Before you contact Toshiba 174 Contacting Toshiba 175 Other Toshiba Internet Web sites 175 Toshiba s worldwide offices 176 Appendix A Hot Keys TOSHIBA Cards 178 Hot Key C...

Страница 31: ...ode 186 Output Display switch 187 Display brightness 188 Disabling or enabling wireless devices 189 Disabling or enabling the TouchPad 190 Zoom Display resolution 191 Keyboard hot key functions 192 Appendix B Power Cord Cable Connectors 193 Glossary 194 Index 208 ...

Страница 32: ...fficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep mode which shuts down the system and display within 15 minutes of inactivity in AC power mode We recommend that you le...

Страница 33: ...formation regarding the ENERGY STAR Program This notebook is compatible with European Union Directive 2002 95 EC Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS which restricts use of lead cadmium mercury hexavalent chromium PBB and PBDE Toshiba requires its notebook component suppliers to meet RoHS requirements and verifies its suppliers commitme...

Страница 34: ...he time of publication to ensure the accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at pcsupport toshiba com This gu...

Страница 35: ...n death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons highl...

Страница 36: ... toshiba com Service options Toshiba offers a full line of optional service programs to complement its limited warranty Toshiba s standard limited warranty extended warranty and service upgrade terms and conditions are available at warranty toshiba com To stay current on the most recent software and hardware options for your computer and for other product information be sure to regularly check the...

Страница 37: ... computer in order to avoid potential hazards that could cause bodily injury property damage or damage the computer Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations Setting up a work environment Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Le...

Страница 38: ...cautions Your computer is designed to provide optimum safety and ease of use and to withstand the rigors of travel You should observe certain precautions to further reduce the risk of personal injury or damage to the computer Avoid prolonged physical contact with the underside or surface of the computer Never allow any liquids to spill into any part of your computer and never expose the computer t...

Страница 39: ...computer while it is reading from or writing to a disk disc or flash media may damage the disk disc or flash media the drive or both Keep the computer and disks away from objects that generate strong magnetic fields such as large stereo speakers Information on some disks is stored magnetically Placing a magnet too close to a disk can erase important files Handle discs carefully Avoid touching the ...

Страница 40: ...ents including those located at the base of the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents located at the base of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Read the Provide adequate ventilatio...

Страница 41: ...ording to your software setup choices The first time you turn on your computer the Setup Wizard guides you through steps to set up your software 1 From the Welcome screen click Next to enter the Setup Wizard 2 Confirm acceptance of Microsoft s End User License Agreement and click Next 3 Enter your desired user name and password choose a picture to be associated with your user account and then clic...

Страница 42: ...mer rights under the Toshiba limited Warranty To register online you must be connected to the Internet Adding optional external devices Before adding external devices or memory Toshiba recommends setting up your software See Setting up your software on page 41 After starting your computer for the first time you may want to Add more memory see Adding memory optional on page 48 Connect a mouse see U...

Страница 43: ... Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger that may have been provided with your computer or use AC ada...

Страница 44: ...ia to cause birth defects or other reproductive harm Wash hands after handling 2 Plug the AC adaptor cord into the DC IN on the side of the computer Sample Illustration Connecting the AC adaptor cord to the computer 3 Connect the power cord cable to a live electrical outlet The AC power light on the indicator panel glows green Never attempt to connect or disconnect a power plug with wet hands Fail...

Страница 45: ...age 103 for information on replacing the main battery Charging the main battery Your computer came with its battery already installed Before using the battery to power the computer you must charge the battery To charge the battery leave the computer plugged into an AC power source with the computer turned off until the battery light glows green After that the battery will be completely charged and...

Страница 46: ...o the right 3 Gently raise the panel 4 Adjust the display to a comfortable viewing angle Sample Illustration Opening the display panel When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel To avoid damaging the display panel do not force it beyond the point where it moves easily and n...

Страница 47: ...y not be able to increase the brightness of the screen while on battery power Your computer s features and specifications Certain notebook chassis are designed to accommodate all possible configurations for an entire product Series Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the notebook chassis unless you have selected ...

Страница 48: ...g system has loaded completely Adding memory optional HINT To purchase additional memory modules see the accessories information packaged with your system or visit accessories toshiba com Your computer comes with enough memory to run most of today s popular applications You may want to increase the computer s memory if you use complex software or process large amounts of data Before adding externa...

Страница 49: ...low these directions could result in minor bodily injury To avoid damaging the computer s screws use a small Phillips screwdriver that is in good condition Installing a memory module with the computer s power on may damage the computer the module or both The computer has two memory slots Slot A and Slot B You can install one or two memory modules Before you install or remove a memory module turn o...

Страница 50: ...own The operating system turns off the computer 3 Unplug and remove any cables connected to the computer including the AC adaptor 4 Remove the main battery For information on removing the main battery see Removing the battery from the computer on page 103 5 Close the display panel and turn the computer upside down to locate the memory module slot cover Sample Illustration Locating the memory modul...

Страница 51: ...dule Before you handle the module touch a grounded metal surface to discharge any static electricity you may have built up Avoid touching the connector on the memory module or on the computer Grease or dust on the connector may cause memory access problems 9 Carefully remove the new memory module from its antistatic packaging without touching its connector 10 Locate an empty memory module slot on ...

Страница 52: ...nstalled in slot A 11 Pick up the memory module by its sides avoiding any contact with its connector Position the module toward the socket aligning the connector s notch with the matching key in the socket Sample Illustration Aligning the memory module with the socket 12 Firmly press the memory module into the memory slot s socket at approximately a 30 degree angle to the horizontal surface of the...

Страница 53: ...he module If the latches and cutouts do not line up correctly repeat steps 12 13 Sample Illustration Pressing down on the memory module Do not force the memory module into position The memory module should be completely inserted into the socket and level when secured in place Sample Illustration Inserting the memory module into the slot For this model Slot A is the bottom slot Slot B is the top sl...

Страница 54: ...ed the additional memory module If you are adding extra memory after setting up the computer verify that the computer has recognized it correctly as described in Checking total memory on page 56 Removing a memory module If you need to remove a memory module 1 Complete steps 1 8 in Installing a memory module on page 49 to shut down the computer and open the memory module slot cover Do not try to re...

Страница 55: ...n Safe Mode is suggested this could be a sign that you may need to scan your hard drive for errors or defragment the drive If so consult Windows Help and Support 2 Pull the latches away from the memory module The memory module pops up slightly If your system has the memory modules stacked on top of one another you must remove the top module first before removing installing the bottom module 3 Gent...

Страница 56: ...trol Panel and then System The System window appears 2 The total memory is displayed below the System heading under Memory RAM If the computer does not recognize the memory configuration turn off the computer and remove the memory module slot cover complete steps 1 8 in Installing a memory module on page 49 and then check that the module is inserted completely into the socket and lined up squarely...

Страница 57: ...ou have positioned your cursor you can click it into place by either double tapping the TouchPad or clicking the control buttons Scrolling with the TouchPad There are two active regions on the TouchPad that allow you to scroll as you would with any wheel device on a mouse or trackball To scroll vertically run your finger up or down along the right edge of the TouchPad To scroll horizontally run yo...

Страница 58: ...screen To do this 1 Connect the monitor s video cable to the RGB monitor port on the side of the computer 2 Connect the device s power cable to a live electrical outlet 3 Turn on the external device Your computer will automatically detect the external display device and activate a screen with display options 4 Select the settings you desire and click Apply 5 Click OK Directing the display output w...

Страница 59: ...ay and external monitor simultaneously CRT External monitor only LCD CRT Multi Monitor Internal display and external monitor with one acting as the primary display and the other as an extended desktop Swap Switch primary display between internal display and external monitor when using extended desktop Sample Image Display options window 3 Release the Fn key Adjusting the quality of the external di...

Страница 60: ... a USB compatible printer to your computer through the USB ports To determine if the printer is USB compatible check its documentation To make the connection you need a suitable USB cable which may come with your printer If a USB cable was not included with your printer you can purchase one from a computer or electronics store If your printer supports Plug and Play your computer may automatically ...

Страница 61: ... it up for the first time You only need to set up the printer once 1 Click Start Control Panel Hardware and Sound and then under Printers click Add a printer The Add Printer Wizard appears Sample Image Add Printer Wizard 2 Follow the on screen instructions to set up your printer Connecting an optional external diskette drive Some operations such as creating a password service diskette require a di...

Страница 62: ...r damage the disk disc and or drive It is a good idea to turn off your computer when you are not using it for a while If you are using the computer for the first time leave the computer plugged into a power source even though the computer is off to fully charge the main battery Options for turning off the computer Depending on the operating system installed you have more than one option available ...

Страница 63: ...ince Hibernation mode does not require power to maintain the saved information system settings are retained indefinitely Factors to consider when choosing Hibernation While in Hibernation mode the computer uses no main battery power Because the state of the system is stored to hard disk no data is lost if the main battery discharges Restarting from Hibernation takes less time and consumes less mai...

Страница 64: ...the state of the system is stored in memory you will lose data if the main battery discharges while the computer is in Sleep mode Restarting from Sleep takes less time and consumes less main battery power than restarting after turning off the computer using the Hibernation or Shut down commands When starting up again the computer returns to the mode in which you left it including all open programs...

Страница 65: ... menu The Shut Down menu appears Sample Image Shut Down menu 2 Click Shut Down The computer closes all open programs shuts down the operating system and then turns off Turning off the computer more quickly You can also turn off the computer by pressing the power button To use this method you first need to activate it using the Power Options feature By default pressing your computer s power button ...

Страница 66: ...own lists These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power Lid close action Set this option to Shut down if you want the computer to shut down when you close the display panel Power button action Set this option to Shut down if you want the computer to shut down when you press the power button Start menu power bu...

Страница 67: ...lows green If you turn off the computer by closing the display panel you can start it again by opening the display panel Using and configuring Hibernation mode To turn off the computer using the Hibernation command 1 Click Start and then click the arrow next to the Lock button in the lower right part of the Start menu The Shut Down menu appears Sample Image Shut Down menu 2 Click Hibernate The com...

Страница 68: ...to Hibernation mode To use any of these methods you first need to enable them using the Power Options feature 1 Click Start Control Panel System and Maintenance and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears 3 Click Change advanced power settings The Advanced settings tab of the Power ...

Страница 69: ...ation mode when you press the power button Start menu power button Set this option to Hibernate if you want the computer to go into Hibernation mode when you click the power button in the Start menu 6 Click Apply 7 Click OK Once the computer is configured you can place it into Hibernation mode by either pressing the power button or closing the display panel depending on the Hibernation options set...

Страница 70: ... off the display and enters into a low power mode The on off light blinks amber indicating the computer is in Sleep mode Configuring Sleep mode options You can place the computer into Sleep mode by either pressing the power button or closing the display panel You can also specify an amount of time after which the computer automatically goes into Sleep mode To use any of these methods you first nee...

Страница 71: ...Settings window appears Sample Image Edit Plan Settings screen 3 To change the amount of time after which the computer enters Sleep mode Under Put the computer to sleep select the desired amount of time in both the On battery and Plugged in categories To disable the computer from automatically entering Sleep mode select Never ...

Страница 72: ... be set separately for how they operate while the computer is running on battery power or while connected to AC power Lid close action Set this option to Sleep if you want the computer to go into Sleep mode when you close the display panel Power button action Set this option to Sleep if you want the computer to go into Sleep mode when you press the power button Start menu power button Set this opt...

Страница 73: ... your computer to suit your particular requirements Refer to your operating system documentation or Help and Support for details You may also wish to customize your power usage settings For more information see Power Plans on page 101 There are additional custom settings you can choose See Utilities on page 124 Caring for your computer This section gives tips on cleaning and moving your computer F...

Страница 74: ...ect such as your desk The easiest way to do this is to purchase an optional computer lock cable For more information on purchasing a cable lock visit accessories toshiba com Sample Illustration Computer lock cable To secure the computer 1 Wrap the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object 2 Pass the locking ...

Страница 75: ...to the disk If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 81 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the hard disk at preset intervals See yo...

Страница 76: ...es for viruses This precaution is especially important for files you receive via diskette email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both Before tur...

Страница 77: ...e typing on a typewriter except that The space bar creates a space character instead of just passing over an area of the page The lowercase letter l el and the number 1 are not interchangeable The uppercase letter O and the number 0 are not interchangeable Ctrl Fn and Alt keys Sample Illustration Ctrl Fn and Alt keys The Ctrl Fn and Alt keys do different things depending on the program you are usi...

Страница 78: ...one key and one button that have special functions in Windows Windows button Opens the Start menu Application key Has a similar function as the secondary mouse button Starting a program The easiest way to start a program is to double click the name of the file that contains the information you want to work on To find the file use the Start menu or Windows Explorer If you prefer to open the program...

Страница 79: ...s displayed 3 Click the program in this example WordPad WordPad opens To close the program click the Close button in the upper right corner of the program s window Starting a program from Windows Explorer If a program is not listed in the All Programs menu you can start it from Windows Explorer Windows Explorer gives you a view of your computer s contents as a hierarchy or tree You can easily see ...

Страница 80: ...orer shows the contents of the Accessories folder on the right side of the window 9 In the right part of the window double click wordpad The operating system opens WordPad To close the program click the Close button in the upper right corner of the program s window Starting a program using the Start Search field This example uses the Start menu s Start Search field to start WordPad 1 Click Start t...

Страница 81: ...on to see if it has an automatic save feature Saving files 1 In your Windows based application click File and then Save 2 Click Browse folders If you are working with a document that already has a file name this is all you need to do If you created a new document your program displays a Save As dialog box Use this dialog box to specify where to store the document and to give it a file name Sample ...

Страница 82: ...h a doc extension Any file name with an extension of doc is assumed to be a Microsoft Word file Creating your own extension is usually unwise since the program is unlikely to recognize a strange extension and may refuse to handle your file correctly TECHNICAL NOTE By default the Windows operating system does not show file extensions For information on showing or hiding file extensions see your Win...

Страница 83: ...our files to different types of media such as CDs DVDs diskettes or to a network if available To back up several files at one time use the Microsoft Windows backup program preinstalled on the computer s hard disk Also see Backing up your data or your entire computer with the Windows operating system on page 172 HINT Backing up all the files on your hard disk may take a considerable amount of time ...

Страница 84: ... are not available on any other video platform These features include wide screen movies multiple language tracks digital surround sound multiple camera angles and interactive menus For these reasons your computer may come with an optical drive TECHNICAL NOTE Your optical drive is set to play region 1 North America DVD ROMs If you play a DVD disc from another region the drive will automatically ch...

Страница 85: ... drive in use indicator light is glowing Doing so could damage the disc or the drive When the disc tray is open be careful not to touch the lens or the area around it Doing so could cause the drive to malfunction Manual eject hole Use if you need to release the disc tray when the power is off Use a straightened paper clip or other narrow object to press the manual eject button located inside the h...

Страница 86: ...disc or makes it pause if currently playing The Stop button stops a disc that is currently playing The Previous track button returns to the preceding track on the disc The Next track button skips to the following track on the disc Inserting an optical disc To insert an optical disc into the drive 1 Make sure the computer is turned on The drive will not open if the computer s power is off 2 Make su...

Страница 87: ...on page 91 6 Place the disc carefully in the disc tray label side up Sample Illustration Positioning the disc in the drive 7 Gently press the disc onto the center spindle until it clicks into place Handle DVDs and CDs carefully making contact only with the center hole and edge Do not touch the surface of the disc Do not stack discs If you incorrectly handle the discs you could lose data 8 Make sur...

Страница 88: ...ert an audio CD and close the disc tray If the computer is turned on Windows Media Player opens You can use the Windows Media Player program to control the CD To access the Windows Media Player you can open it through the Start menu When using Windows Media Player your system may not be able to activate Sleep or Hibernation modes To prevent this from occurring close Windows Media Player before you...

Страница 89: ...ow these steps 1 Click Start and then Computer 2 Click the optical drive icon The disc drive will run the optical disc If your disc does not run using this method try using an application that is associated with the media on the disc For example if it is a music CD open Windows Media Player and use it to select and then play the CD For other types of media use the associated software to open the f...

Страница 90: ...viewing of certain optical media For details on how to use the software please refer to the respective Online Help menus Removing a disc with the computer on To remove an optical disc with the computer turned on 1 Press the eject button on the drive Do not press the eject button while the in use indicator light is glowing Doing so could damage the disc or the drive Also if the disc is still spinni...

Страница 91: ...m reading the data properly Do not expose discs to direct sunlight or extreme heat or cold To clean a disc that is dirty wipe it with a clean dry cloth The most efficient method to clean it is to start from the center of the disc and wipe toward the outward edge not in a circle If necessary moisten the cloth with water or a neutral cleaner not benzine or rubbing alcohol Let the disc dry completely...

Страница 92: ...de when it is not being used thereby conserving energy and saving money in the process It has a number of other features that enhance its energy efficiency Many of these energy saving features have been set We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling ...

Страница 93: ... accessories information included with your computer or visit the Toshiba Web site at accessories toshiba com Use only batteries designed to work with your Toshiba notebook computer To ensure that the battery maintains its maximum capacity operate the computer on battery power at least once a month The Lithium Ion battery has no memory effect so it is not necessary to let the battery fully dischar...

Страница 94: ...timum system performance for both AC power and battery modes Changes to these settings may result in system performance or stability issues Users who are not completely familiar with the power management component of the system should use the preset configuration For assistance with setup changes contact Toshiba s Global Support Centre Using additional batteries In addition to the main battery you...

Страница 95: ...a live electrical outlet The battery charges whether the computer is on or off TECHNICAL NOTE The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications features and devices Your computer s Power Options utility can be used to select a power level setting that reduces the power required for system operation and will allow ...

Страница 96: ...d resulting in a CMOS error message during startup The error message may vary by computer model The RTC battery does not charge while the computer is turned off even when the AC adaptor is charging the computer The RTC battery charges when the computer is powered on If the RTC battery is low the real time clock and calendar may display the incorrect time and date or stop working To recharge the RT...

Страница 97: ...attery is fully charged Is unlit when the battery has discharged the battery is not charging or the AC adaptor is not plugged into the computer or AC outlet Battery life and charge time may vary depending upon power management settings applications and features used Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor If the AC pow...

Страница 98: ...on off light flashes amber it indicates that the system is suspended using the Windows operating system Sleep command Sample Illustration Power and battery light locations Power button System Indicator Lights AC power light Battery light Hard disk drive light Bridge media On off light adapter slot light Available on certain models ...

Страница 99: ...the remaining battery charge based on your current rate of power use and other factors such as the age of the battery What to do when the main battery runs low When the main battery runs low you can Plug the computer into an external power source and recharge the main battery Place the computer into Hibernation mode and replace the main battery with a charged spare Connect the computer to an optio...

Страница 100: ... Control Panel Mobile PC and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears 3 Click Change advanced power settings The Advanced settings tab of the Power Options window appears Sample Image Advanced settings tab of Power Options screen 4 Click Battery to display the battery options 5 Confi...

Страница 101: ...ter is configured By using them you can increase the length of time you can use the computer before you need to recharge the battery Microsoft has combined these options into preset Power Plans Using one of these power plans lets you choose between maximum power savings and peak system performance You may also set individual power saving options to suit your own needs The following sections descri...

Страница 102: ...d each item and to see what settings are available for each item 6 Click Save Changes to save the plan changes you have performed By default the three power plans Balanced Power Saver and High Performance are satisfactory for most people and do not need to be edited The Power Saver plan is the best used for maximum battery time The High Performance plan will give you the shortest battery time but ...

Страница 103: ...o damage the battery pack and computer Never expose a battery pack to abnormal shock vibration or pressure The battery pack s internal protective device could fail causing it to overheat or ignite resulting in caustic liquid leakage or explosion or fire possibly resulting in death or serious injury TECHNICAL NOTE To avoid losing any data save your files and then either completely shut down your co...

Страница 104: ...the computer Sample Illustration Removing the battery If the battery is leaking or its case is cracked put on protective gloves to handle it and discard it immediately Always dispose of used battery packs in compliance with all applicable laws and regulations Put insulating tape such as cellophane tape on the electrode during transportation to avoid a possible short circuit fire or electric shock ...

Страница 105: ... slot until the latch clicks The battery pack has been designed so that you cannot install it with reverse polarity If the battery does not slide into the slot easily move the battery release lock to the unlocked position and try again Do not force the battery into position Sample Illustration Inserting the battery 3 Slide the battery release lock to the locked position Sample Illustration Locking...

Страница 106: ... charging could damage it Avoid touching the metal terminals of the battery with another metal object Short circuiting the battery can cause it to overheat and may cause damage to the battery or the computer Do not incinerate a spent battery as this could cause it to explode and release caustic liquid If a battery is leaking or damaged replace it immediately Use protective gloves when handling a d...

Страница 107: ... fully discharged If the battery light flashes or there is some other warning to indicate a low battery go to step 4 4 Connect the AC adaptor to the computer and the power cord cable to a power outlet The DC IN or AC power light should glow green and the battery light should glow amber to indicate that the battery pack is being charged If the DC IN or AC power light indicator does not glow power i...

Страница 108: ...ied in the User s Manual Other battery packs have different voltage and terminal polarities Use of non conforming battery packs could generate smoke or cause fire or rupture possibly resulting in serious injury After repeated use the batteries will finally lose their ability to hold a charge and you will need to replace them Under certain applicable laws and regulations it may be illegal to dispos...

Страница 109: ... travel with the computer in a carrying case Toshiba offers a choice of carrying cases for the computer They all provide plenty of extra space for manuals power cords and compact discs Contact your authorized Toshiba representative for more information or visit Toshiba s Web site at accessories toshiba com TECHNICAL NOTE When traveling by air you may be required to pass your notebook through airpo...

Страница 110: ...r everything you can do in the Windows operating system You use its features to start programs find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system ...

Страница 111: ...p icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area Various icons are initially displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able to retrieve these files until you empty the Recycle Bin TECHNICAL NOTE If you delete a file from a diskette or flash media it does not go into the Recy...

Страница 112: ... associated with that program appears on the Taskbar With some programs a button appears on the Taskbar for each document or window you open You can use these buttons to quickly switch between the programs or windows To make a program or window the currently active one click the associated Taskbar button Notification Area The Notification Area displays icons of tasks or programs that run continuou...

Страница 113: ...our system may come with an optional wireless LAN module This is a technology that expands wireless communication beyond networking equipment and can connect many different kinds of electronic devices without the need for cables For information on how to set up a wireless connection refer to your wireless networking device documentation or your network administrator To use your wireless communicat...

Страница 114: ... set up a dial up connection use the Connect to the Internet Wizard 1 Click Start Control Panel Network and Internet and then Connect to the Internet 2 Click Dial Up 3 Enter the phone number and account information of your Internet connection 4 Click Connect and let the program dial the number The computer connects to the Internet Connecting a modem to a telephone line Available on certain models ...

Страница 115: ...to the modem port 2 Connect the other end to the RJ 11 wall jack Sample Illustration Connecting to a wall jack Connect the built in modem only to ordinary analog phone lines Never connect the built in modem to a digital line ISDN Never connect the built in modem to the digital connector on a public telephone or to a digital private branch exchange PBX Never connect the built in modem to a key tele...

Страница 116: ...nterlinked documents located on computers connected to the Internet that work together using a specific Internet protocol called Hypertext Transfer Protocol HTTP The World Wide Web offers information as text images audio or video to be referenced from anywhere in the world Special programs called Web browsers are specifically designed to work with HTTP They make it easier to connect to a particula...

Страница 117: ...rator about connecting to the Internet Surfing the Internet Once connected to the Internet the Web browser displays a home page for example your ISP s home page on the Internet or your company s Web site home page To visit a desired Web site type in the Web address The Web address or Uniform Resource Locator URL is a unique identifier for that computer system linked to the Internet Web addresses c...

Страница 118: ...one computer to another is termed uploading transferring data from your computer to a site on the Web or downloading transferring data from a site on the Web to your computer There are several ways to upload or download data It can be as simple as attaching a file or document to an email or you can use the File Transfer Protocol FTP features of your Web browser to transfer large amounts of data Ex...

Страница 119: ...reo speakers Before putting on headphones to listen turn the volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing TECHNICAL NOTE When using amplified speakers use speakers that require an external power source Other types of speakers will be inadequate to produce sound from the computer To play back sound files through external sp...

Страница 120: ...ess of sending E mail taking pictures or recording video messages may vary The Web camera software by default should already be running in the Notification Area Using an ExpressCard The ExpressCard slot supports the use of ExpressCard media The slot also supports hot swapping which allows you to replace one ExpressCard with another while the computer is on Inserting an ExpressCard Before you inser...

Страница 121: ...d eject button 3 Press the ExpressCard eject button once to pop it out slightly and push it in to remove the ExpressCard The ExpressCard ejects slightly from the slot 4 Grasp the edges of the ExpressCard and slide it out of the slot Sample Illustration Removing an ExpressCard Using the Bridge Media Adapter Slot Available on certain models The Bridge Media Adapter slot available on certain models s...

Страница 122: ...t locks in place Sample Illustration Inserting memory media When inserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Removing memory media 1 Prepare the media for removal by clicking the Safely Remove Hardware icon in the Notification Area and then selecting the card or device you want to remove If the system is unab...

Страница 123: ...d pull it straight out Sample Illustration Removing memory media Do not remove memory media while data is being written or read Even when the Windows message copying disappears writing to the media might still be in progress and your data could be destroyed Wait for the indicator light to go out ...

Страница 124: ...ult options These utilities are described in this chapter The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system TOSHIBA Assist Supervisor password User password TOSHIBA PC Diagnostic Tool Utility Mouse Utility TOSHIBA Hardware Setup TOSHIBA Zooming Utility TOSHIBA Button Support CD DVD Drive Acoustic ...

Страница 125: ...mputer settings To access TOSHIBA Assist do one of the following Double click the TOSHIBA Assist shortcut icon on the desktop Click Start All Programs Toshiba Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears Sample Image TOSHIBA Assist window The TOSHIBA Assist offers four categories of options Connect Secure Protect Fix Optimize ...

Страница 126: ...126 Utilities TOSHIBA Assist Connect The features available in this category are ConfigFree Connectivity Doctor Sample Image TOSHIBA Assist window Connect tab ...

Страница 127: ...127 Utilities TOSHIBA Assist Secure The features available in this category are Supervisor password User password Sample Image TOSHIBA Assist window Secure tab ...

Страница 128: ...128 Utilities TOSHIBA Assist Protect Fix The features available in this category are TOSHIBA PC Diagnostic Tool Utility Sample Image TOSHIBA Assist window Protect Fix tab ...

Страница 129: ...imize The features available in this category are Mouse Utility TOSHIBA Hardware Setup TOSHIBA Zooming Utility TOSHIBA Button Support CD DVD Drive Acoustic Silencer TOSHIBA Accessibility Sample Image TOSHIBA Assist window Optimize tab ...

Страница 130: ...ibits unauthorized users from accessing certain functions such as TOSHIBA Hardware Setup This is useful if more than one person uses the computer When setting up passwords keep the following in mind The user password can be set up under the supervisor password The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor ...

Страница 131: ...ember it Toshiba is not responsible for any losses that may occur to you your organization or others as a result of the inability to access your computer To set a supervisor password 1 Click Start All Programs Toshiba Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the Supervisor Password icon The Supervisor Password tab of the TO...

Страница 132: ...upervisor Password tab of the TOSHIBA Password Utility window appears 4 Click Not Registered A pop up screen appears asking for a password 5 Enter the password then click OK 6 Click OK to exit 7 Restart the system to complete the process Using a user password A user password provides power on password protection Setting a user password If you choose to set a supervisor or user password Toshiba str...

Страница 133: ...e Image TOSHIBA Password Utility window 2 Click Registered 3 Enter your password and then enter it again to verify 4 Click OK 5 Click OK to exit Deleting a user password To cancel the power on password function 1 Click Start All Programs Toshiba Utilities and then TOSHIBA Password Utility The TOSHIBA Password Utility window appears 2 Click Not Registered 3 Follow the on screen instructions to remo...

Страница 134: ... the TOSHIBA PC Diagnostic Tool utility 1 Click Start All Programs Toshiba Utilities and then PC Diagnostic Tool or click the PC Diagnostic Tool icon in the Protect Fix tab of TOSHIBA Assist The TOSHIBA PC Diagnostic Tool window appears 2 Click the Diagnostic Tool tab Sample Image TOSHIBA PC Diagnostic Tool window 3 Select the devices that you would like to test by clicking the check box that appe...

Страница 135: ...dware and Sound or click the Mouse icon in the Optimize tab of TOSHIBA Assist The Mouse Properties screen appears Sample Image Mouse Properties screen The settings you can change are divided into these categories Buttons Pointers Pointer options Wheel Hardware Device Settings You may see additional categories depending on your particular pointing device 2 Adjust the settings as desired then click ...

Страница 136: ...Hardware Setup screen may have the following tabs Boot Priority Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power button to power on the computer then quickly pressing the F12 key Select the boot device by pressing the arrow keys then pressing the Enter key Since the system is a...

Страница 137: ...peed to low when using either the battery or the AC adaptor Display Allows you to change various default settings for the built in display When the computer restarts it remembers the last configuration If data does not appear on the display you are using after starting in Sleep Mode press Fn F5 For more information see Directing the display output when you turn on the computer on page 58 General A...

Страница 138: ... will work with the zoom in out hot keys see Zoom Display resolution on page 191 You may select all applications or any subset of the following Microsoft Internet Explorer Microsoft Office Windows Media Player Adobe Acrobat Reader Icons on the desktop To access the TOSHIBA Zooming Utility 1 Click Start All Programs Toshiba Utilities and then TOSHIBA Zooming Utility The TOSHIBA Zooming Utility Prop...

Страница 139: ... click Help TOSHIBA Button Support Available on certain models TOSHIBA Button Support allows you to customize the Mute and Media buttons These buttons are located on the system control panel directly above the keyboard To access TOSHIBA Button Support 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Button Support window appears Sample Image TOSHIBA Button ...

Страница 140: ...esume from Hibernation the setting will revert back to Normal speed The setting can also be changed by CD burning software or other applications that can set the drive speed Sample Image CD DVD Drive Acoustic Silencer screen To access the utility 1 Click the CD DVD Drive Acoustic Silencer icon in the Optimize tab of TOSHIBA Assist The CD DVD Drive Acoustic Silencer screen appears 2 Click Silence M...

Страница 141: ... you make the Fn key a sticky key meaning you can press it once release it and then press a function key to activate the hot key function Sample Image TOSHIBA Accessibility window To use TOSHIBA Accessibility 1 Click Start All Programs Toshiba Utilities and then Accessibility or click the Accessibility icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Accessibility window appears 2 Check the ...

Страница 142: ...e Connectivity Doctor on page 143 Profile Settings The Profiles utility lets you switch between network configurations For more information see Profile Settings on page 144 Getting Started This section contains information about the ConfigFree main screen and how to start and set up ConfigFree For more detailed information on setting up and using ConfigFree see the Help File included in the applic...

Страница 143: ...oblems Using Connectivity Doctor you can view detailed network information by simply moving the mouse pointer The Connectivity Doctor works with the following network devices Wired and wireless network devices Access points The Connectivity Doctor displays the following information Status of the PC Network Connections Status of wired and wireless connections Wireless Connection band a b g etc Stat...

Страница 144: ...red network settings on the computer as well as information about any network devices The following settings can be saved or captured in a profile Internet settings includes LAN settings proxy server settings and the address of a home page that opens automatically when Internet Explorer starts Devices lets you enable or disable settings of wired and wireless network devices infrared devices and se...

Страница 145: ...145 Utilities ConfigFree 3 Click Open Settings The ConfigFree Profile Settings window appears Sample Image ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard ...

Страница 146: ... all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To clo...

Страница 147: ...utton in the lower right part of the Start menu The Shut Down menu appears Sample Image Shut Down menu 2 Click Shut Down The computer shuts down completely Problems when you turn on the computer These problems may occur when you turn on the power The computer will not start Make sure you attached the AC adaptor and power cord cable properly or installed a charged battery Press and hold the power b...

Страница 148: ...olving a hardware conflict on page 152 The computer is not accessing the hard disk or the optional external diskette drive Your computer normally loads the operating system from the hard disk If you have a hard disk problem you will not be able to start the computer Insert a system diskette into the optional external diskette drive and press F12 when the machine starts and use the arrow keys to se...

Страница 149: ... the battery back into the computer Do not connect the AC adaptor Try turning the computer on again If the computer starts normally the AC adaptor may be defective and will need to be replaced see the Toshiba Web site at accessories toshiba com If the AC power light starts flashing remove the battery and continue with the steps below 3 Connect the AC adaptor to the computer Leave the battery out o...

Страница 150: ...sily detect if the operating system is not working correctly For example The operating system fails to start after the initial startup appears The operating system takes a long time to start The operating system responds differently from the normal routine The screen does not look right Unless a hardware device has failed problems usually occur when you change the system in some way such as instal...

Страница 151: ...lems My Internet connection is very slow Many factors contribute to the speed with which you can surf the Internet They include network speed network conditions time of day when everyone else is surfing your access can be slow and popularity of the sites you are trying to access If accessing a particular site is very slow try later My browser cannot find the URL address I typed in Make sure you se...

Страница 152: ...ware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem try using Windows Help and Support to troubleshoot the problem first For help on hardware conflicts 1 Click Start then click Help and Support or press F1 2 Click Troubleshooting in the Find an answer section A list of category links appears 3 Click a topic under Hardware and dr...

Страница 153: ... change the configuration of a device Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them Checking device properties Device Manager provides a way to view the properties of a device Properties includ...

Страница 154: ...at seem to be hardware or even software related It is worthwhile checking for these first 1 Click Start and then click the arrow next to the Lock button in the lower right part of the Start menu The Shut Down menu appears 2 Click Shut Down The computer shuts down completely 3 Remove the memory module following the instructions in Removing a memory module on page 54 4 Reinstall the memory module fo...

Страница 155: ... by plugging in a lamp or other appliance The AC adaptor and power cord cable work correctly but the battery will not charge The battery does not charge while the computer is consuming full power Try turning off the computer The battery may not be inserted correctly in the computer Turn off the computer remove the battery clean the contacts with a soft dry cloth if necessary and replace the batter...

Страница 156: ...sories information included with your computer or visit the Toshiba Web site at accessories toshiba com Refer to this site often to stay current on the most recent software and hardware options for your computer and for other product information For more information on maintaining battery power see Charging batteries on page 95 Keyboard problems If when you type strange things happen or nothing ha...

Страница 157: ...Fn key and pressing the F5 key several times will advance you through the display options If you are using an external monitor Check that the monitor is turned on Check that the monitor s power cord cable is firmly plugged into a working power outlet Check that the cable connecting the external monitor to the computer is firmly attached Try adjusting the contrast and brightness controls on the ext...

Страница 158: ...e external display device does not work Make sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher Devices that do not support this resolution will only work in Internal External mode and not simultaneous mode Small bright dots appear on your TFT display when you turn on your computer Small bright dots may appear on your screen display when you turn on your compu...

Страница 159: ...k and repairs any damage it finds To run Error checking 1 Click Start and then Computer 2 Right click the drive you want to check 3 On the pop up menu click Properties The drive s Properties box appears This feature is not available for optical drives 4 Click the Tools tab 5 Click the Check now button The Check Disk box appears 6 You can choose one or both options Automatically fix file system err...

Страница 160: ...the path into the drive Carefully inspect the diskette If the metal cover is loose replace the diskette If the label is loose replace the label and try inserting the diskette again The drive cannot read a diskette Try another diskette If you can access the second diskette the first diskette not the drive is probably causing the problem Run Error checking on the faulty diskette for instructions see...

Страница 161: ...run correctly but others do not Check that the type of disc you are using is compatible with your optical drive For more information regarding supported optical media formats refer to the complete detail specifications for your computer at pcsupport toshiba com If the problem is with an optical data disc refer to the software s documentation and check that the hardware configuration meets the prog...

Страница 162: ...ving a hardware conflict on page 152 If your system does not have built in drivers for your ExpressCard and the card did not come with an operating system driver it may not work under the operating system Contact the manufacturer of the ExpressCard for information about using the card under the operating system ExpressCard checklist Make sure the card is inserted properly into the slot Make sure a...

Страница 163: ...essCards share the same socket each card is not required to have its own address Hot swapping removing one ExpressCard and inserting another without turning the computer off fails Follow this procedure before you remove an ExpressCard 1 Click the Safely Remove Hardware icon in the Notification Area The Safely Remove Hardware screen appears 2 Click Safely remove for the device you want to swap 3 Se...

Страница 164: ...to check for any problem with the printer itself Make sure you installed the proper printer drivers as shown in Setting up a printer on page 61 or in the instructions that came with the printer You may have connected the printer while the computer is on Disable Sleep mode turn off the computer and turn off the printer Turn the printer back on make sure it is online and then turn the computer back ...

Страница 165: ...a dial tone Connect a telephone handset to the line to check this The other system may be busy or off line Try making a test transmission to someone else For more information regarding your system s V 92 modem visit the Toshiba Web site at pcsupport toshiba com Wireless networking problems This section provides general troubleshooting tips for networking problems specifically wireless Wi Fi networ...

Страница 166: ... access point you are attempting to connect through SSIDs are case sensitive Toshiba provides a Client Manager utility for setting and managing SSIDs Check the Control Panel s Hardware and Sound Device Manager to verify that the Wi Fi adapter is recognized by the Windows operating system and that the driver is loaded Carefully note any error messages these will be very helpful if you should confer...

Страница 167: ...em MAC address filtering Wired Equivalent Privacy WEP etc check the access point vendor s Web site for recent firmware upgrades Problems with WEP keys in particular are frequently addressed in new firmware releases Special considerations for the Windows operating system Wired Equivalent Privacy WEP encryption is not enabled on the wireless access point When you install a wireless access point devi...

Страница 168: ...ry the following steps 1 Verify that the disc is in a format that the drive supports 2 Ensure that the disc is properly inserted in the drive tray 3 Use the DVD Player software that came with your computer to view DVD movies 4 Clean the disc and try again A dirty drive can also cause audio problems If you have tried several discs and all fail consider sending your drive to an authorized service pr...

Страница 169: ...mation stored on your hard disk Use Windows to back up files or the entire computer to an optical disc or external hard disk Here are some ways you can do this Use the Windows operating system to back up files or your entire computer to an optical disc or external hard disk Copy files to a rewritable external storage device Connect a writable optical disc or hard drive to the system and use specia...

Страница 170: ...from much more difficult and time consuming restoration procedures and to safeguard your valuable data from loss Saving system configuration with Restore Points The System Restore feature of the Windows operating system quickly creates Restore Points snapshots of your Windows operating system configuration and saves them for later recall If you experience problems after installing some new hardwar...

Страница 171: ...plays showing the timestamp and description of each Restore Point This list may contain Restore Points that you did not create Restore Points labeled System Checkpoint were automatically created by the Windows operating system Other Restore Points may have been created automatically by applications when they were installed 4 Select the Restore Point you want to use and then click Next The utility ...

Страница 172: ... portable computer models can write to or burn as well as read from optical discs External optical disc writers are also widely available Follow these steps to back up your computer or files to optical discs or a hard drive You cannot back up the computer while running on battery power Connect the AC adaptor before continuing 1 Prepare your backup target by connecting it and or inserting a blank o...

Страница 173: ...nfiguration CD s on hand in case you need any files from them available on certain models Do not guess follow directions carefully It is often necessary to run an installation utility first before connecting a new hardware item to the computer If the device is connected first it may be very difficult to complete the installation successfully Always carefully follow the installation instructions th...

Страница 174: ...act Toshiba Since some problems may be related to the operating system or the program you are using it is important to investigate other sources of assistance first Try the following before you contact Toshiba Review the troubleshooting information in your operating system documentation If the problem occurs while you are running a program consult the program s documentation for troubleshooting su...

Страница 175: ... problem Backup copies of your Windows operating system and all other preloaded software on your choice of media Name and version of the program involved in the problem along with its installation media Information about what you were doing when the problem occurred Exact error messages and when they occurred For technical support call the Toshiba Global Support Centre Within the United States at ...

Страница 176: ...y Japan Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd Irvine California 92618 USA 800 457 7777 within the US 949 859 4273 outside of the US this call may incur long distance charges Mexico Toshiba de México S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mex...

Страница 177: ... on additional Toshiba worldwide locations please visit www toshiba co jp index htm United States Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States The Rest of Europe Toshiba Europe I E GmbH Hammfelddamm 8 D 4 1460 Neuss Germany ...

Страница 178: ...ctions and to launch applications There are two types of TOSHIBA Cards Hot Key Cards and Application Cards Hot Key Cards The Hot Key Cards are used to set or modify the following system functions Mute Lock Instant security Power Plan Sleep Hibernation Output Display switch Brightness control Wireless TouchPad Zoom Display resolution ...

Страница 179: ...r along the top of the screen Sample Image Hot Key Card display 2 Double click the Card for the system function to be modified The selected Card is displayed full size with its available options below it All other Cards are again hidden from view 3 Click the desired option To use a Hot Key Card using a hot key 1 Press and hold the Fn key 2 Press the hot key associated with the desired function The...

Страница 180: ... Tool Utility on page 134 ConfigFree utility For more information refer to ConfigFree on page 142 Bluetooth settings This Application Card launches your Bluetooth settings TOSHIBA Zooming utility For more information refer to TOSHIBA Zooming Utility on page 138 Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility TOSHIBA Hardware Setup utility For more information r...

Страница 181: ...cation Cards appear and the Hot Key Cards are stacked under the Card on the far left Sample Image Application Card display 3 Click the Card for the application Card to appear 4 Click the full size Card to launch the application Card Case The Card Case feature allows you to choose which cards appear in the Application Card display see Using the Application Cards on page 181 To use the Card Case 1 C...

Страница 182: ...n Hot key functions Hot key functions are performed using either the Hot Key Cards or by pressing the associated hot key This section lists the available hot key functions Hot keys are keys that when pressed in combination with the Fn key turn system functions on and off Hot keys have a legend on the key indicating the option or feature the key controls Volume Mute or Fn This TOSHIBA Card or hot k...

Страница 183: ...ant security The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer or Fn This TOSHIBA Card or hot key blanks the display Selecting this Card or pressing the hot key displays the following options Sample Image Security options To enable lock select To cancel select ...

Страница 184: ...cycles through the power plans The properties of each power plan and the power plans that are displayed by this function are set in the Power Options window Selecting this Card or pressing the hot key displays the currently selectable power plans Sample Image Power Plan options Cycle through the power plans then select the desired power plan ...

Страница 185: ...IBA Card or hot key places the computer into Sleep mode For more information about Sleep mode please see Using and configuring Sleep mode on page 70 Selecting this Card or pressing the hot key displays the following options Sample Image Sleep options To enable Sleep mode select To cancel select ...

Страница 186: ...r into Hibernation mode If Hibernation mode is disabled this hot key will not respond For more information on Hibernation mode see Using and configuring Hibernation mode on page 67 Selecting this Card or pressing the hot key displays the following options Sample Image Hibernation options To enable Hibernation mode select To cancel select ...

Страница 187: ...y modes are LCD Internal display only LCD CRT Internal display and external monitor simultaneously CRT External monitor only LCD CRT Multi Monitor Internal display and external monitor with one acting as the primary display and the other as an extended desktop Swap Switch primary display between internal display and external monitor when using extended desktop To use a simultaneous mode you must s...

Страница 188: ...and External Monitor or Built in Display and TV In extended desktop mode the image is split into two sides one side per display device To swap sides select Swap Image Display This TOSHIBA Card decreases or increases the screen brightness Fn This hot key decreases the screen brightness Fn This hot key increases the screen brightness Selecting this Card or pressing either hot key displays the follow...

Страница 189: ... are Wi Fi enabled Enables just the Wi Fi module Bluetooth enabled Enables just the Bluetooth module All disabled Disables the Bluetooth and Wi Fi modules All enabled Enables the Bluetooth and Wi Fi modules Selecting this Card or pressing the hot key displays the following options Sample Image Wireless communication options To enable Wi Fi select To enable Bluetooth select To enable all select To ...

Страница 190: ...Card or hot key enables disables the TouchPad For more information on using the TouchPad see Disabling or enabling the TouchPad on page 58 Selecting this Card or pressing the hot key displays the following options Sample Image Disable or Enable TouchPad options To enable the TouchPad select To disable the TouchPad select ...

Страница 191: ...isplay resolution or Fn Space bar This TOSHIBA Card or hot key switches screen resolution Selecting this Card or pressing the hot key displays the following options Sample Image Screen resolution options Cycle through the screen resolutions then select the desired resolution ...

Страница 192: ...s Fn This hot key turns the cursor control overlay on and off Fn This hot key turns the numeric overlay on and off Fn This hot key turns the scroll lock feature on and off Fn This hot key turns the TOSHIBA Zooming Utility to zoom out Fn This hot key turns the TOSHIBA Zooming Utility to zoom in ...

Страница 193: ...features a universal power supply you can use worldwide This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA and Canada UL approved CSA approved United Kingdom BS approved Australia AS approved Europe VDA approved NEMKO approved ...

Страница 194: ...rnating current BIOS basic input output system bps bits per second CD compact disc CD ROM compact disc read only memory CD RW compact disc rewrite memory CMOS complementary metal oxide semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU central processing unit DC direct current DMA direct memory access DIMM dual inline memory module ...

Страница 195: ... Language IEEE Institute of Electrical and Electronics Engineers I O input output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 parallel port LSI large scale integration MB megabyte MIDI Musical Instrument Digital Interface PC personal computer PCI Peripheral Component Interconnect PCMCIA Personal Computer...

Страница 196: ...ssive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connector An intelligent adapter one that is capable of doing some processing may also be called a...

Страница 197: ... disk See system disk boot priority startup sequence The order in which the computer accesses its disk drives to locate the startup files Under the default startup sequence the computer looks for the startup files in the diskette drive before checking the hard disk bus An electrical circuit that connects the central processing unit CPU with other parts of the computer such as the video adapter dis...

Страница 198: ...ated See also double click color palette A set of specified colors that establishes the colors that can be displayed on the screen at a particular time compatibility The extent to which computers programs or devices can work together harmoniously using the same commands formats or language as another configuration 1 The collection of components that make up a single computer system 2 How parts of ...

Страница 199: ...urn a computer option off See also enable disc A round flat piece of material designed to be read from and written to by optical laser technology and used in the production of optical discs such as CDs and DVDs Compare disk disk A round flat piece of material that can be magnetically influenced to hold information in digital form and used in the production of magnetic disks such as diskettes and h...

Страница 200: ...eft mouse button unless otherwise stated driver See device driver DVD An individual digital versatile or video disc See also DVD ROM DVD ROM digital versatile or video disc read only memory A very high capacity storage medium that uses laser optics for reading data Each DVD ROM can hold as much data as several CD ROMs Compare CD ROM E emulation A technique in which a device or program imitates ano...

Страница 201: ...or use with the computer s operating system Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it frontside bus The primary pathway bus between the CPU and the computer s main memory Also called system bus See also bus function keys The keys labeled F1 through F12 typically located on the keyboard Their function is determin...

Страница 202: ... represents a function file or program interlaced A method of refreshing a computer screen in which only every other line of pixels is refreshed Interlaced monitors take two passes to create a complete screen image Compare non interlaced internal device See device Internet The decentralized world wide network of computers that provides electronic mail the World Wide Web and other services See also...

Страница 203: ...nd data is temporarily stored and processed Memory can be volatile and hold data temporarily such as RAM or it can be nonvolatile and hold data permanently such as ROM A computer s main memory is RAM See RAM ROM microprocessor See central processing unit CPU MIDI Musical Instrument Digital Interface A standard for connecting musical instruments synthesizers and computers The MIDI standard provides...

Страница 204: ...dows Vista Ultimate and Windows Vista Home Basic operating systems optical drive A drive which reads plastic coated discs on which information is recorded digitally and uses a laser to read data music or videos P palette See color palette parallel Processes that occur simultaneously In communications it means the transmission of more than one bit of information at a time On your computer the paral...

Страница 205: ...roperties The attributes of an object or device For example the properties of a file include the file s type size and creation date R RAM random access memory Volatile memory that can be written to as well as read Volatile here means that information in RAM is lost when you turn off your computer This type of memory is used for your computer s main memory See also memory Compare ROM random access ...

Страница 206: ...rial interface between the computer and an appropriate device Compare parallel shortcut See keyboard shortcut Sleep A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again software See program Compare hardware Suspend A feature of some Windows operating sy...

Страница 207: ...SB utility A computer program designed to perform a narrowly focused operation or solve a specific problem Utilities are often related to computer system management W Web See World Wide Web Wi Fi A registered trademark term of the Wi Fi Alliance that stands for Wireless Fidelity and is another term for the communication protocol to permit an Ethernet connection using wireless communication compone...

Страница 208: ...5 conserving power 100 disposal 108 low charge 99 monitoring power 45 97 not charging 155 notifications 100 power plan 184 power plan hot key 102 real time clock RTC 94 removing 103 BIOS Setup see TOSHIBA Hardware Setup Bridge Media Adapter inserting memory media 122 removing memory media 122 button power 48 start 112 C CD playing an audio 88 CD using 84 character keys 77 charging the battery 45 c...

Страница 209: ... a diskette 160 cannot read a diskette 160 connecting 61 external connecting 61 display does not look normal flickers 157 external monitor not working 158 screen is blank 157 display device external 58 display output settings 58 display external adjusting 59 disposal information 24 disposing of used batteries 108 double click 57 DVD player general problems 168 DVD using 84 E error messages device ...

Страница 210: ... mute 182 Zoom Display resolution 191 zooming 192 Hot Key Cards 178 Hot key functions 182 hot key power plan 102 http 116 I icon 111 desktop 111 moving to desktop 111 recycle bin 111 safety 35 installation memory module 49 installing memorymodules 48 49 52 53 155 mouse 60 instant passwords using 130 Internet bookmarked site not found 151 connecting to 117 features 117 slow connection 151 surfing 1...

Страница 211: ... removing 90 optical drive problems 160 troubleshooting 160 using 84 optical media recording 89 other documentation 36 P password deleting a supervisor 132 disabling a user 133 setting a user 132 supervisor set up 131 types 130 passwords instant using 130 setting 130 port RGB 58 power computer will not start 147 connecting cable to AC adaptor 44 cord cable connectors 193 energy saving features 92 ...

Страница 212: ...ng files trouble accessing a disk 159 modem not receiving or transmitting 165 no sound 161 non system disk or disk error 149 power and batteries 155 printer 164 program not responding 146 program not working properly 160 screendoesnotlookright flickers 157 Startup options 150 URL address not found 151 warning resume failure 148 Windows operating system not working 150 program starting 78 programs ...

Страница 213: ... 176 TOSHIBA Assist 125 TOSHIBA Hardware Setup 136 Toshiba online resources 91 traveling tips 109 troubleshooting DVD player general problems 168 external keyboard 156 keyboard 156 optical drive 160 turning on the computer 47 turning on the power 47 U user password disabling 133 user password setting 132 using 118 using a file extension 82 Utilities 124 V video projector adjusting display 59 W war...

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