Troubleshooting
9-14
Portégé 3500
97&
Refer also to your USB device’s documentation.
Problem Procedure
USB device does not
work
Check for a firm cable connection between the
USB ports on the computer and the USB device.
Make sure the USB device drivers are properly
installed. Refer to your Windows documentation
for information on checking the drivers.
If you are using an operating system that does
not support USB, you can still use a USB mouse
and/or USB keyboard. If these devices do not
work, make sure the USB KB/Mouse Legacy
Emulation item in HW Setup is set to
Enabled
.
If problems persist, contact your dealer.
1IQSV]I\TERWMSR
Refer also to Chapter 8,
Optional Devices
, for information on installing
memory modules.
Problem Procedure
Beep sounds. (If
memory is in slot A,
a long beep
(1 second) followed
by two short beeps
(0.5 second each). If
in slot B, a long beep
followed by four short
beeps. If both in slot
A and slot B, a long
beep followed by two
short beeps and after
a pause (1 second) a
long beep followed by
four short beeps.)
Make sure the memory module installed in the
expansion slot is compatible with the computer.
If an incompatible module has been installed,
follow the steps below.
1. Turn off the power.
2. Disconnect the AC adaptor and all peripheral
devices.
3. Remove the battery pack.
4. Remove the memory module.
5. Install the memory module compatible with
the computer.
6. Install the battery pack and/or connect the
AC adaptor.
7. Turn on the power.
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