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If Something Goes Wrong
Problems when you turn on the device
If you are working in a program that suddenly freezes,
chances are the program has stopped responding. You can
exit the program without shutting down the operating system
or closing other programs.
Problems when you turn on the device
These problems may occur when you turn on the power.
The device will not start.
Make sure you attached the USB power cable to the optional
USB/AC adaptor properly.
Press and hold the Power button for at least 5 seconds, and
then swipe down where indicated.
If you are using an optional USB/AC adaptor, check that the
wall outlet is working by plugging in another device, such as
a lamp.
The device displays the
WARNING RESUME
FAILURE/
Windows Error Recovery – Windows did not shut down
successfully
message.
To continue, select
Start Windows normally
. This can
happen if the device was put into Sleep mode and the
battery has discharged. If you performed a shutdown before
this message was displayed, a program or driver may have
prevented Windows
®
from shutting down.
Data stored in the device’s memory has been lost. Data
stored in the device’s internal storage drive may not be
affected.
Always save your data even when you are using Sleep
mode. If your battery fully discharges, information that has
not been saved will be lost. Your device can be configured to
warn you when a battery is running low see
when the battery runs low” on page 58
.
If you are running on battery power, it is recommended that
you do not leave the device in Sleep mode for long periods
of time.
To charge a battery, leave the device plugged into a live wall
outlet for several hours. For more information see
.
