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If Something Goes Wrong
Sound system problems
7
Even if you do not need to scan the drive for errors you
can scan by touching
Scan drive
.
Error-checking tests and repairs the storage drive.
Your hard disk seems very slow.
If you have been using your device for a long time, your files
may have become fragmented. Run Disk Defragmenter.
To do this:
1
Swipe in from the right edge of the screen. When the
Windows
®
charms appear, touch the
Search
(
) charm,
then type
Defragment
in the Search field.
2
Touch
Defragment and Optimize Drives
.
3
From the Optimize Drives menu touch the drive you wish
to defragment.
4
Touch the
Optimize
button.
The system will display the status as it optimizes and
defragments the drive.
Your data files are damaged or corrupted.
Refer to your software documentation for file recovery
procedures. Many software packages automatically create
backup files.
You may also be able to recover lost data using utility
software. Consult your network administrator.
Some programs run correctly but others do not.
This is probably a configuration problem. If a program does
not run properly, refer to its documentation and check that
the hardware configuration meets its needs.
Sound system problems
No sound is coming from the device’s speaker.
Adjust the volume control.
Check that the volume control on the device is turned up.
If you are using external headphones or speakers, check that
they are securely connected to your device.
The device emits a loud, high-pitched noise.
This is feedback between the microphone and the speaker. It
occurs in any sound system when input from a microphone
is fed to the speaker and the speaker volume is too loud.
Adjust the volume control.
