Troubleshooting
TOSHIBA A60 Series
9-11
TOSHIBA A60 Series
Version
1
Last Saved on 13/05/2004 10:37
ENGLISH using Euro_M.dot –– Printed on 13/05/2004 as IM_A60EN
Problem Procedure
Cannot write correctly If you have trouble writing, make sure you are
observing the following precautions:
■
Use only media recommended by TOSHIBA.
■
Do not use the mouse or keyboard during
writing.
■
Use only the software supplied with the
computer for recording.
■
Do not run or start other software during
writing.
■
Do not jar the computer during writing.
■
Do not connect/ disconnect external devices
or install/remove internal cards during
writing.
If problems persist, contact your dealer.
DVD-R/-RW drive
For more information, refer to Chapter 4,
Operating Basics
.
Problem Procedure
You cannot access a
CD/DVD in the drive
Make sure the drive’s drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe
it with a clean cloth dipped in water or a neutral
cleaner. See the
Media care
section in Chapter 4
for details on cleaning.