55
English
Frequently Asked Questions
Q
Why is there no sound or picture?
A
Check that the television is on and that all
connections are made properly.
Q
There is a picture, but why is there little
or no colour?
A
The colour is factory set to
Auto
to
automatically display the best colour
system.
When using an
external
source, if there
is little or no colour, improvements may
sometimes be achieved.
Q
Why doesn't the video/DVD being
played show on-screen?
A
Make sure the Media player or DVD player
is connected to the television, then select
the correct input by pressing
.
Q
Why is there a good picture but no
sound?
A
Check all cable connections and that the
volume has not been turned down or that
the sound has not been muted.
Q
What else can cause a poor picture?
A
Interference or a weak signal. Try a
=
tuning may help:
1.
Select the
ATV Manual Tuning
in the
Installation
menu
.
Highlight the station and press
@
J
Manual Fine Tuning
.
2.
>?
and sound. Press
and then
RETURN
.
Q
Why doesn't the remote control work?
A
Check that the batteries aren’t exhausted
or inserted incorrectly.
Q
Why are there problems with text?
A
Good performance of text depends on
a strong broadcast signal. If the text is
unreadable or garbled, check the aerial,
satellite or cable connection. Go to the
main index page of the text service and
look for the User Guide. This will explain
the basic operation of text in some detail.
Q
Why are the four coloured text numbers
visible but no text (Analogue Only)?
A
Text has been selected while viewing
an external source. No text will appear
on-screen or a box may appear stating
no information is available. Select a
broadcasting channel and press
to
access.
Q
password has been forgotten?
A
Use the universal password 1276, then
change to a new number of your choice.
Q
What don't the devices connected via
HDMI operate properly?
A
Make sure to use cables with the HDMI
logo (
®
). Some early HDMI
equipment may not work properly with the
latest HDMI TV products, due to adoption
of new standards.
Q
Why is the Media Player/DVD picture in
black and white?
A
Check the correct input has been chosen:
S-VIDEO or AV.
Q
Why did TV turn off by itself?
A
After roughly 15 minutes without any input
video signal at TV mode, the TV will turn
off to reduce power.
