onn.
™
LIMITED WARRANTY TO ORIGINAL CUSTOMER
LCD TV
–
42 inches and above Screen Size Models (the “Product”)
This Product (including any accessories included in the original packaging) as supplied and distributed in new condition, is
warranted by
Element TV Company, LP ("Element") to the original purchaser of the Product (the “Original Customer” or
“you”) against defects in material and workmanship (“Warranty”) as follows:
1.
WARRANTY SERVICE (Parts, Labor and/or Replacement
):
A.
ONE-YEAR WARRANTY:
Except as provided in subpart 1.B below, for a period of
one (1) year
from the
date of the Original Customer purchase ("the Warranty Period"), if this Product or any of its parts are determined by
Element or an Element authorized customer service provider to be defective in material or workmanship, Element will, at
its sole discretion and option: (i) supply, at no charge to the Original Customer, new or rebuilt replacement parts in
exchange for defective parts, (ii) repair the Product and pay the labor charges of such Element authorized service provider
for same, at no charge to the Original Customer, (iii) replace the Product with a new or refurbished product of similar or
better quality, at no charge to the Original Customer, or (iv) refund the original purchase price of the Product (excluding
tax) to the Original Customer. After the Warranty Period, the Original Customer must pay for all parts, labor and
replacement costs associated with the Product, regardless of any defects in the Product.
B.
LIMITED EXTENDED WARRANTY THROUGH PRODUCT REGISTRATION:
If and only if the Original
Customer registers the Product at
ninety (90)
days of the original purchase date of such
Product, then the Warranty Period discussed in subpart 1.A. above shall be extended to a period of
two (2) years
from
the date of original purchase by the Original Customer. If the Product is not registered as provided for in this paragraph,
then the standard one-year Warranty Period shall apply.
C.
IN-HOME SERVICE:
During the applicable Warranty Period (as set forth in subparts 1.A. and 1.B. above),
this Warranty includes “in
-
home” service (subject to availabi
lity), which includes an Element authorized service provider
repairing the Product in the Original C
ustomer’s home or taking the Product for repairs at an Element authorized service
provider and returning the Product to the
Original Customer’s
home. “In
-h
ome” service is NOT available in all areas. In
order for an Original C
ustomer to receive “in
-
home” service, the Product must be accessible to the Element authorized
service provider. If “in
-
home” service is unavailable, or the repair cannot be completed t
hrough "in-home" service,
Element may require that the Original Customer transport the Product to an Element authorized service center, for which
the Original Customer may be responsible for any transportation charges incurred to deliver the Product or part(s) to an
Element authorized service provider for diagnosis, repair or replacement. The Original Customer shall not return the
Product to Element without Element’s prior written consent. Element recommends that the
Original Customer insure the
Product for its full replacement cost when shipping.
D.
TIMING AND PROCEDURE:
Before Warranty service can commence, the Original Customer must contact
Element for problem determination and service procedures. Proof of purchase in the form of a bill of sale or receipted
invoice, evidencing that the Product is within the applicable Warranty Period set forth above, MUST be presented to an
Element authorized customer service provider in order to obtain the requested service. Please call the Toll-Free Customer
Service Line at (844) 334-2355 to obtain Warranty Service and Troubleshooting information. Please have your model and
serial number available, along with your date of purchase of the Product. You can also visit us online at:
2.
EXCLUSIONS AND LIMITATIONS TO WARRANTY SERVICE
This Warranty covers manufacturing defects in materials and workmanship encountered in the normal, non-commercial
use of the Product, and does not cover (a) damage or failure caused by or attributable to Product abuse or misuse, failure
to follow instructions, safety information, and warnings accompanying the Product; (b) improper installation or
