User Manual-MA2T
Version A August 2021
24 of 25
24
PGMA user guide)
Current cut-off levels in both
directions
Symptom
Possible cause
Action
The actuator cannot hold the
chosen load
The load is higher than
specified
Reduce the load
Actuators do not move (Under
parallel configuration)
The actuators are not
correctly connected to the
power supply
Check the connection to the
power supply and the external
control unit (if any)
Please make sure the power
supply polarity is connected
correctly. Otherwise, you could
damage the actuator.
Wrong number of actuators in
the system
Check if the number of actuators in
the system matches the sync setting
in PGMA.
Communication wires are not
properly connected
Check the parallel communication
wires for all actuators
Control signals extend/retract
are not correctly connected
Check the wire connection on the
control unit
Position lost
Disconnect all cables, connect the
actuators to PGMA one at a time and
check the reason for the last stop.
Reconnect the cables and set parallel
configuration again.
Actuators cannot lift the full load
(Under parallel configuration)
Insufficient power supply
Check the power supply while the
actuator is running.
Overload in application
Reduce the load
Connect actuators to PGMA one at a
time and check the following:
Type of chosen Parallel
system
Reason for last stop
Current cut-off levels in both
directions
Reconnect the cables and set parallel
