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TOUCHSCREEN:

Code entry difficult

Control Panel selections not responding

1) Turn the Power Switch OFF, wait 30 seconds, then turn the

Power Switch back ON.

2) Replace the Screen Protector.

TUBE VENDING:

Column out of service is shown when “Vend Tube”

is selected

1) Turn the Power Switch OFF, wait 30 seconds, then turn the

Power Switch back ON.

2) Attempt the vend again.

Motor turns - no tube is dispensed (jammed tube)

Jams may be dislodged by following these steps:

1) Open the Tube Vend Module vault door slightly and then

close the door firmly.

2) With the door open, attempt to dislodge the jam from the

opening at the top or sides of the magazine.

Warning: Do not use excessive force, which may

make the jam worse.

Selections are missing when “Vend Tube” is

selected

1) The tube amount assigned to the column may be higher than

User’s vending limit.

The number of Tubes shown on the report does

not match the Dipstick reading

Perform an “Adjust Tube Count”.

Log In > Cash Control > Adjust Tube Count > Add/

Subtract

Troubleshooting

Содержание TACC-VI

Страница 1: ...450 0447 001 Rev C TACC VI...

Страница 2: ...red of paper shavings occasionally by using compressed air Additional items not covered by warranty but not limited to 1st trip costs to diagnose reported problems Additional time on site due to custo...

Страница 3: ...ns 13 Door Vault Opening and Operations 14 Inserting Retrieving Manual Drops 16 Emptying the Bill Acceptor 19 Bill Acceptor Cleaning Jam Removal 20 Tube Vending Operations 23 End Of Day Shift Operatio...

Страница 4: ...ured 2 Bill Acceptor Maintenance Door 3 Bill Acceptor Vault Door Lever 4 i Key Socket 5 Printer Paper Loading Door Release Lever 6 On Off Switch and Electrical Breaker 7 Display Touchscreen 8 Courier...

Страница 5: ...nance Door Latch 3 Bill Acceptor Vault Door Lever 4 i Key Socket 5 Printer Paper Loading Door Release Lever 6 On Off Switch and Electrical Breaker 7 Display Touchscreen 8 Courier Tray Insertion Slot 9...

Страница 6: ...oor Latch 3 Bill Acceptor Vault Door Lever 4 i Key Socket 5 Printer Paper Loading Door Release Lever 6 On Off Switch and Electrical Breaker 7 Display Touchscreen 8 Courier Tray Insertion Slot 9 Paper...

Страница 7: ...ceptor Vault Door Lever 5 i Key Socket 6 Printer Paper Loading Door Release Lever 7 On Off Switch and Electrical Breaker 8 Tube Retrieval Ramp 9 Bill Acceptor Maintenance Door Handle 10 Display Touchs...

Страница 8: ...stomer is selected Enter the Executive PIN X X This prompt indicates no setup information has been entered All Setup Policy parameters Currency and Dispense selections and User information must be man...

Страница 9: ...creen icon until the desired characters appear and press DONE 2 to 8 characters d Set the User s privileges from the available menus and select SAVE to exit Select ADD to enter another account Select...

Страница 10: ...roll to extend out of the paper tray and place the paper into the tray so the paper comes off the top off the roll Step 3 Close the Paper Tray Door and press the CUT button to remove the excess paper...

Страница 11: ...ired selection is displayed To advance to the next character Pause entry selection for 1 2 seconds then continue with the next character To backspace 1 character or clear an entry Select Clear To exit...

Страница 12: ...nds can be dispensed Time delay does not apply to the dispensing process when this feature is selected a As bills are inserted into the Acceptors dispense selections equal to the Deposit Credit will a...

Страница 13: ...ing a Clerk log in code 1 The user may be prompted to select the assigned register If applicable 2 The user will be prompted to select the column and the number of tubes to be loaded Load Tubes using...

Страница 14: ...the drops out the oldest drops will be deleted as the new drops are added see Moving Vault Contents in this manual Vend Tube 1 The user may be prompted to select the assigned register If applicable 2...

Страница 15: ...ncluded in the pickup the notations should be entered BEFORE the door is shut and locked If the Courier wants the notes to appear on the report for the NEXT pick up such as seal numbers cassettes seri...

Страница 16: ...ttes Step 2 After the door opening delay time has expired the top line of the Display will indicate Vault Wait Complete X X When the door opening delay time is achieved there is a 10 minute access win...

Страница 17: ...e door opening delay time has expired the top line of the Display will indicate Vault Wait Complete Step 3 Navigate to the Open Vault Menu and select the Drop Vault Log In enter code Open Vault Drop V...

Страница 18: ...ems placed in the Upper Insertion Slot can also be collected by Armored Car Couriers The Upper Insertion Slot is typically used for Armored Car collection Courier Tray The Lower Insertion Slot is typi...

Страница 19: ...Upper Insertion Slot in the front of the Bill Acceptor Vault Door If Drops are being transferred to the Reserve Change Fund or being removed from the unit Step 1 Navigate to the Cash Control Menu and...

Страница 20: ...Contents must be performed to clear the Courier Tray amounts from the accounting reports Step 1 Navigate to the Cash Control Menu and select MOVE VAULT CONTENTS Log In enter code Cash Control Move Vau...

Страница 21: ...assette insert the cassette with the indicator arrow pointing up until it seats into the Bill Acceptor To Clear The Bill Acceptors Amounts From Reports NOTE This function is typically not available on...

Страница 22: ...es not perform any type of cleaning function on the Bill Acceptors See the following pages for cleaning details To perform Manual Cleaning Step 1 Remove the Bill Acceptor from the Chassis Step 2 Open...

Страница 23: ...leaning and Jam Clearing Step 1 Open the Acceptor Maintenance Door Single Note Feeder release Step 2 Press the release bar to remove the Bill Acceptor Top Of Cassette Clean the Cassette Present sensor...

Страница 24: ...sensors with a damp cotton swab MEI Bill Acceptor Manual Cleaning Cassette removed Slide the yellow cover forward to open the Clamshell Manuallly clean Sensors Lenses and Rollers with a damp cloth Do...

Страница 25: ...23 Tube Vending Module Column 1 Column 4 Column 3 Column 2 Tube Module Vault Door Lock Column 5 Column 7 Column 8 Column 6 Tube Retrieval Ramp...

Страница 26: ...TE Approximately 30 bills can be placed in a tube however bills that are packed into a tube will be difficult to remove and will not lay flat in the cash register Step 3 Select LOAD TUBES from the Mai...

Страница 27: ...ed Subtract Will decrease the current tube count by the number entered Step 3 Select the column you wish to adjust Step 4 Enter the number of the adjustment and select Enter Step 5 Select Go Back to e...

Страница 28: ...porting period perform the following before performing the End Of Day see the following pages X X Adjust Vault Contents for discrepancies X X Move Vault Contents for drops change fund etc X X Clear Ac...

Страница 29: ...e item selected not the difference between the reported amount and actual amount Reserve Change Fund will modify the reported amount designated for operating funds a Select the currency category Cash...

Страница 30: ...If any of the above selections do not appear the category amount is currently zero Step 3 Select where the amount will be moved TO X X Outside Reports will reflect the amount was removed from the unit...

Страница 31: ...rint End Of Day Prints a copy of the End Of Day report for the report period selected previously performed When a Reprint End Of Day is performed the reporting period is NOT ENDED or AFFECTED Shift Re...

Страница 32: ...es Step 6 Select Save Step 7 Select Go Back until the Main Screen is displayed Can Open Acceptor Door Y N Can Open Drop Vault Door Y N Change own PIN Y N Courier Door Opening Assist Y N Name 2 to 8 ch...

Страница 33: ...Protector away from the Control Panel frame Step 5 Remove any residue by dry rubbing prior to installing the replacement Screen Protector Step 6 Remove the film from BOTH SIDES of the Screen Protector...

Страница 34: ...eptor Head open the clamshell door and check for jams or obstructions Insure the clamshell door is closed properly Clean all Sensors and Rollers 4 Turn the Power Switch OFF wait 30 seconds then turn t...

Страница 35: ...d to the User s account the last 4 digits of the i Key will be displayed in the Account privileges X X If Not Trained is displayed in the User s account no i Key is assigned to the User PRINTER Printe...

Страница 36: ...tube Jams may be dislodged by following these steps 1 Open the Tube Vend Module vault door slightly and then close the door firmly 2 With the door open attempt to dislodge the jam from the opening at...

Страница 37: ...sed to bypass the error message 3 times the error will not return Display indicates Vault Door is ready to open but the handle cannot be moved to the unlocked position 1 Insure the handle is positione...

Страница 38: ...ation or communications systems air traffic control direct life support machines or weapons systems in which the failure of Java technology could lead directly to death personal injury or severe physi...

Страница 39: ...CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT OR IN TORT INCLUDING NEGLIGENCE ACTIONS OR OTHERWISE ARISING IN CONNECTION WITH THE PRODUCT PARTS OR THE FOREGOING LIMITED WA...

Страница 40: ...2025 W Belt Line Rd 114 Carrollton TX 75006 1 800 678 7577 phone 972 484 1014 fax techserv tidel com...

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