Chapter 6 ’Customer Service’ — Returning an Equipment
ViBE VS7000
177
User Manual
Returning an Equipment
Please contact the call center with questions about the process for
returning Thomson equipment. Within the standard Thomson warranty
period, there is a 30 day turnaround (factory in/out) guarantee for repairs.
Unless specifically agreed, cost and risks for return shipment of
equipment are borne by the Customer. The faulty device must be packed
where possible in its original packaging (protective corners and boxes) If
you no longer have the packaging, the faulty device must be protected
against shocks during the transportation. The company may not be held
liable for any consequence resulting from non-observance of this return
procedure. The company will not be able to guarantee a repair time for
any RMA request for which we do not have a clear and complete fault
description. If no fault is found, a fixed price will be raised to cover
shipping and testing of the unit.
Содержание ViBE VS7000
Страница 1: ...User Manual Release 02 11 ViBE VS7000 Convergent Video System...
Страница 9: ...Contents ViBE VS7000 9 User Manual Glossary 267 Index 273...
Страница 10: ...Contents 10 ViBE VS7000 User Manual BLANK PAGE...
Страница 16: ...Preface Copyrights 16 ViBE VS7000 User Manual BLANK PAGE...
Страница 24: ...Chapter 1 Overview Product Description 24 ViBE VS7000 User Manual BLANK PAGE...
Страница 34: ...Chapter 2 Installation and Startup Performing the Initial Settings 34 ViBE VS7000 User Manual BLANK PAGE...
Страница 164: ...Chapter 4 Servicing Replacing a Diskless Node of your System 164 ViBE VS7000 User Manual BLANK PAGE...
Страница 170: ...Chapter 5 Troubleshooting Frequently Asked Questions 170 ViBE VS7000 User Manual BLANK PAGE...
Страница 194: ...Chapter 7 Tools HP Monitoring Tools 6RU and 10RU Devices 194 ViBE VS7000 User Manual BLANK PAGE...
Страница 228: ...Appendix A Technical Specifications Ordering Guide 228 ViBE VS7000 User Manual BLANK PAGE...
Страница 238: ...Appendix C Safety Instructions 238 ViBE VS7000 UserManual BLANK PAGE...
Страница 240: ...Appendix D Regulatory Notices 240 ViBE VS7000 User Manual BLANK PAGE...
Страница 272: ...Glossary 272 ViBE VS7000 User Manual BLANK PAGE...