Chapter 6 ’Customer Service’ — Support Centers Contacts
172
ViBE VS7000
User Manual
Support Centers Contacts
Our international call center provides Thomson team members to
answer your product and customer service questions. It is available by
phone or e-mail 24 hours a day, 7 days a week.
The Thomson call center phone numbers are available on our website
(Service & Support / Contact Support page):
http://www.thomson-networks.com
After your call is logged by our call center, you are called back by a
technical support engineer.
To contact the Thomson support center by email please write to us at:
Email: [email protected]
To ensure fast customer service please include the following
information when contacting Thomson by email:
Your contract number
Your geographical location (i.e. country you are in)
The name of your product
Содержание ViBE VS7000
Страница 1: ...User Manual Release 02 11 ViBE VS7000 Convergent Video System...
Страница 9: ...Contents ViBE VS7000 9 User Manual Glossary 267 Index 273...
Страница 10: ...Contents 10 ViBE VS7000 User Manual BLANK PAGE...
Страница 16: ...Preface Copyrights 16 ViBE VS7000 User Manual BLANK PAGE...
Страница 24: ...Chapter 1 Overview Product Description 24 ViBE VS7000 User Manual BLANK PAGE...
Страница 34: ...Chapter 2 Installation and Startup Performing the Initial Settings 34 ViBE VS7000 User Manual BLANK PAGE...
Страница 164: ...Chapter 4 Servicing Replacing a Diskless Node of your System 164 ViBE VS7000 User Manual BLANK PAGE...
Страница 170: ...Chapter 5 Troubleshooting Frequently Asked Questions 170 ViBE VS7000 User Manual BLANK PAGE...
Страница 194: ...Chapter 7 Tools HP Monitoring Tools 6RU and 10RU Devices 194 ViBE VS7000 User Manual BLANK PAGE...
Страница 228: ...Appendix A Technical Specifications Ordering Guide 228 ViBE VS7000 User Manual BLANK PAGE...
Страница 238: ...Appendix C Safety Instructions 238 ViBE VS7000 UserManual BLANK PAGE...
Страница 240: ...Appendix D Regulatory Notices 240 ViBE VS7000 User Manual BLANK PAGE...
Страница 272: ...Glossary 272 ViBE VS7000 User Manual BLANK PAGE...