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Appendix A: Customer Support

Appendix A: Customer Support

If you are still experiencing problems with your Thecus IP storage, or require a Return Merchandise
Authorization (RMA), feel free to contact technical support via our Technical Support Website:

http://www.thecus.com/sp_tech.php

Customers in the US should send all technical support enquiries to the US contact window included
in the following web page:

http://www.thecus.com/sp_tech.php

For Sales Information you can e-mail us at:

[email protected]

Thank you for choosing Thecus!

Содержание N2520 series

Страница 1: ... User s Manual N2520 N2560 N4520 N4560 Series v6 2 ...

Страница 2: ...logy Corporation reserves the right to modify the contents of this manual without notice Product name Thecus N2520 N2560 N4520 N4560 Series Manual Version 6 2 Release Date July 2013 Limited Warranty Thecus Technology Corporation guarantees all components of Thecus NAS products are thoroughly tested before they leave the factory and should function normally under general usage In case of any system...

Страница 3: ...lative humidity of 20 85 Using Thecus IP storage under extreme environmental conditions could damage the unit Ensure that the Thecus IP storage is provided with the correct supply voltage AC 100V 240V 50 60 Hz 3A Plugging the Thecus IP storage to an incorrect power source could damage the unit Do NOT expose Thecus IP storage to dampness dust or corrosive liquids Do NOT place Thecus IP storage on a...

Страница 4: ...eb Administration Interface 8 3 2 1 My Favorite 9 3 2 2 Control Panel 9 3 2 3 Message Bar 10 3 2 4 Logout 10 3 2 5 Online Update Notification 10 3 2 6 Language Selection 11 3 3 System Management 11 3 3 1 General 11 3 3 2 System Service Status 12 3 3 3 Hardware Information 12 3 3 4 Logs 12 3 3 5 Syslog Management 13 3 3 6 System Monitor 14 3 3 7 Time Setting system time 17 3 3 8 Notification config...

Страница 5: ...Support N4520 N4560 Only 52 3 5 2 Local User Configuration 53 3 5 3 Local Group Configuration 55 3 5 4 Batch Users and Groups Creation 57 3 5 5 Share Folder 58 3 5 6 User Quota 63 3 5 7 User and Group Backup 64 3 5 8 LDAP Support N4520 N4560 Only 64 3 6 Network Service 66 3 6 1 Samba CIFS 66 3 6 2 AFP Apple Network Setup 68 3 6 3 NFS Setup N4520 N4560 Only 69 3 6 4 FTP 69 3 6 5 TFTP N4520 N4560 On...

Страница 6: ...ta Guard Remote Backup 77 3 8 3 Data Guard Local Backup 88 3 8 4 ACL Backup and Restore 102 3 8 5 Data Burn 104 3 9 External Devices 107 3 9 1 Printers 107 3 9 2 Uninterrupted Power Source 112 Appendix A Customer Support 113 Appendix B RAID Basics 114 Appendix C Active Directory Basics 117 Appendix D Licensing Information 118 ...

Страница 7: ...rage securing the con tinuity of data in the event of hardware failure The Thecus IP storage allows data consolidation and sharing between Windows SMB CIFS UNIX Linux and Apple OS X environments The Thecus IP storage s user friendly GUI supports multiple Languages Package Contents 1111 N2520 N2560 The Thecus IP storage should contain the following common items System Unit x1 QIG Quick Installation...

Страница 8: ...inking white HDD activity Red HDD failure 4 LAN LED Solid white LAN Cable link Blinking Network activity 5 USB LED Solid white Installed Blinking white USB copy activity Solid Red USB copy failure 6 USB Copy Button Copies USB storage contents to N2520 N2560 7 Power Button LED Power the N2520 N2560 on off Solid blue System ready Blinking blue Power on process 8 USB Port USB 3 0 port for compatible ...

Страница 9: ...ilure Red on while diagnostic test failed 5 USB Port USB 3 0 port for compatible USB devices such as digital cameras USB disks and USB printers 6 Power Button Powers the N4520 N4560 on off 7 Up Button Select the previous configuration settings option 8 Down Button USB copy confirmation display 9 Enter Enter the selected menu option sub menu or parameter setting 10 Escape Escape and return to the p...

Страница 10: ...out 4 LAN Port LAN port for connecting to an Ethernet network through a switch or a router 5 USB Port USB 2 0 port for compatible USB devices such as digital cameras USB disks and USB printers 6 Power Connector Connect the included power cords to this connector 7 Reset Button Resets the N2520 N2560 Pressing and holding the Reset button on the back for 5 seconds will reset your network setting and ...

Страница 11: ...such as digital cameras USB disks and USB printers 3 LAN Port LAN port for connecting to an Ethernet network through a switch or router 4 Reset Button Resets the N4520 N4560 Pressing and holding the Reset button on the back for 5 seconds will reset your network setting and password and turn off Jumbo Frame Support 5 HDMI For Video Audio out 6 SPDIF For Audio out 7 Power Connector Connect the inclu...

Страница 12: ...static wrist strap during installation to prevent static discharge from 222 damaging the sensitive electronic components on the Thecus IP storage Be careful not to use magnetized screwdrivers around the Thecus IP storage s electronic com 333 ponents Cable Connections 2222 To connect the Thecus IP storage product to your network follow the steps below Connect an Ethernet cable from your network to ...

Страница 13: ...7 Chapter 2 Hardware Installation Press the power button on the Front Panel to boot up the Thecus IP storage 333 N2520 N2560 power button S S N4520 N4560 power button S S ...

Страница 14: ...ddress into your 111 browser Default IP address can be found through IntelligentNAS utility or LCD panel N4520 N4560 only Login to the system using the administrator user name and password The factory defaults 222 are User Name admin Password admin Once you are logged in as an administrator the disclaimer page will appear as below Please click the check box if you do not want to have this page dis...

Страница 15: ...Item Description System Management Current system status of the Thecus IP storage Storage Information and settings for storage devices installed into the Thecus IP storage File Sharing Privilege Allows configuration of users and groups Network Service To setup varies protocols which has supported by system Application Server Application based program for system build in additional installed from o...

Страница 16: ...ion Display the status of disks installed in the system Click to go to Disk information page as short cut Network Green Connection to the network is normal Red abnormal connection to the network Logout 333333 Click to logout Web Administration Interface Online Update Notification 333333 When there is a new update for system files or applications the system will notify you through the admin UI and ...

Страница 17: ...viewing on current Product info System Status Service Status and Logs The menu bar allows you to see various aspects of the Thecus IP storage From here you can discov er the status of the Thecus IP storage and also other details General 333333 Once you login you will first see the basic system Information screen providing Manufacturer Product No Firmware Version and System Up Time information Gene...

Страница 18: ...ociated model Below is an example of the information for a Thecus N2520 Logs 333333 From the System Management category choose the System Logs item and the System Logs screen appears This screen shows a history of system usage and important events such as disk status net work information and system booting See the following table for a detailed description of each item See the following table for ...

Страница 19: ...ard buttons to browse the log pages Re loading logs Syslog Management 333333 Generates system log to be stored locally or remotely it also can be chose to act as syslog server for all other devices These messages are stored on your NAS in Nsync log messages Information can be obtained in two ways locally and remotely Configuration with syslog server Configuration with syslog client and target to s...

Страница 20: ...cted Log Level The user can choose from 3 different levels All Warning Error or Error Remote IP Address Input the syslog server IP address if choose to store syslog info remotely System Monitor 333333 The system monitor is capable to monitor system status including CPU memory utilization network throughput and on line user list in various protocols To monitor system status simply click on System M...

Страница 21: ...emain the same for future visits Reset Layout Set back to default monitoring settings and layout History Click on this check box and system monitor will write the monitoring history to a designate path in the RAID volume Lock Layout All of the monitoring items are fixed and cannot be changed Click again to unlock it If the History has been enabled click on and system monitor will display the histo...

Страница 22: ...16 Chapter 3 System Administration ...

Страница 23: ...y choose the Notification item and the Notification Configu ration screen appears This screen lets you have Thecus IP storage notify you in case of any system malfunction Press Apply to confirm all settings See following table for a detailed description of each item Notification Configuration Item Description Beep Notification Enable or disable the system buzzer that beeps when a problem occurs Em...

Страница 24: ...click Apply to save your changes Example Monday On 8 00 Off 16 00 System will turn on at 8 00 AM on Monday and off at 16 00 on Monday System will turn on for the rest of the week If you choose an on time but do not assign an off time the system will turn on and remain on until a scheduled off time is reached or if the unit is shutdown manually Example Monday On 8 00 System will turn on at 8 00 AM ...

Страница 25: ...Configura tion Download Upload screen appears From here you can download or upload stored system con figurations See the following table for a detailed description of each item System Configuration Download Upload Item Description Download Save and export the current system configuration Upload Import a saved configuration file to overwrite the current system configuration Backing up your system c...

Страница 26: ...The File System Check allows you to perform a check on the integrity of your disks file system Under the System Management category click File syst e m Check and the File System Check prompt ap pears To perform a file system check click Apply Once clicked the following prompt will appear Click Yes to reboot the system Once the system has rebooted you will be returned to the File System Check promp...

Страница 27: ...le system check Click Reboot to reboot the system When the file system check is running the system will show 20 lines of information until it is com plete Once complete the results will be shown at the bottom The system must be rebooted before Thecus IP storage can function normally after file system check completes ...

Страница 28: ...agement category choose the SNMP item and the SNMP Support screen ap pears You could enable the SNMP function and filled in the related information in each fields With the SNMP management software you can get other system s basic information From the System Management category choose the SNMP item and the SNMP Support screen ap pears From here you can Enable or Disable UI Login Function 3333333 Ad...

Страница 29: ...HCP server then it will refer to WAN LAN1 port DNS Server 1 2 3 Domain Name Service DNS server IP address Network Configuration NIC port Link speed Display associated NIC port link speed Link status Display associated NIC port link status MAC address MAC address of the network interface Jumbo Frame Support Enable or disable Jumbo Frame Support of associate interface on your Thecus IP storage IPv4 ...

Страница 30: ...se the Disk Information item and the Disk Information screen appears From here you can see various installed hard disks The disk slot position will appear if the mouse is moved over the installed disk The screen shot below is just an example from a Thecus IP Storage The disk slots number can range from 1 2 to 4 slots depending on the model of Thecus IP storage Also it will list the disk info of JB...

Страница 31: ...f this attribute shows total count of hours or min utes or seconds depending on manufacturer in power on state Temperature Celsius The current temperature of the hard disk in degrees Celsius Reallocated Sector Count Count of reallocated sectors When the hard drive finds a read write verification error it marks this sec tor as reallocated and transfers data to a special reserved area spare area Thi...

Страница 32: ...st Test Time Total time of the test Bad Block Scan On the Disk Information screen select a disk then click on Detect Bad Block to perform bad block scan of the associated disk The result is only for reference and the system will not take any action from its results The bad block scan can be terminated by clicking on Stop Detect Bad Block RAID Information 333333 From the Storage menu choose the RAI...

Страница 33: ...stalled hard disks Status Status of the installed hard disks Used If this is checked current hard disk is aalready part of a RAID volume Spare If this is checked current hard disk is designated as a spare for a RAID volume Master RAID Check a box to designate this as the Master RAID volume See the NOTE below for more information Stripe Size This sets the stripe size to maximize performance of sequ...

Страница 34: ...ion all system folders that were contained on the Master RAID volume will be invisible Reassigning this volume to be the Master RAID will make these folders visible again Selected whether the RAID volume will be encrypted or not 555 The RAID volume can protect data by using RAID Volume Encryption function to prevent the risk of data exposure To activate this function the Encryption option needs to...

Страница 35: ...ended copying the RAID volume encryption key to a safe place You can find the encryption key file from the USB disk in the following format RAID volume created date _xxxxxx key Please keep your USB disk in a safe place and also backup the encrypted key There is no way to rescue data back if the key is lost With RAID volume encryption enabled the system performance will go down RAID volumes with en...

Страница 36: ...on Selected the file system you would like to have for this RAID volume 888 Press Submit to build the RAID storage volume 999 Press Yes for RAID volume creation preparation Then click Finish to start up with RAID 1111 volume building ...

Страница 37: ...uires a minimum of 1 disk RAID 0 Provides data striping but no redundancy Improves performance but not data safety RAID 0 requires a minimum of 2 disks RAID 1 Offers disk mirroring Provides twice the read rate of a single disk but same write rate RAID 1 requires a minimum of 2 disks RAID 5 Data striping and stripe error correction information provided RAID 5 requires a minimum of 3 disks RAID 5 ca...

Страница 38: ...ing RAID destroys all data in the current RAID volume The data will be unrecoverable Edit RAID On the RAID Information screen press the Edit button to go to the RAID Information screen Using Edit RAID you can select RAID ID and the Spare Disk ...

Страница 39: ...e the Remove RAID 333 operation Remove RAID destroys all data in the selected RAID volume The data will be unrecoverable Expanding a RAID Dose not apply to the N2520 N2560 To expand a RAID 1 RAID 5 or RAID 6 volume follow the steps below Replace one of the hard drives in the RAID volume and allow it to automatically rebuild 111 Once rebuilt you can continue to replace any remaining disks in the RA...

Страница 40: ...er physical drives or change the RAID array all together To migrate a RAID 1 RAID 5 or RAID 6 volume follow the steps below From the RAID Configuration screen click Migrate RAID 111 A list of possible RAID migration configurations will be listed Select the desired migration 222 scheme and click Apply The system will begin migrating the RAID volume 333 ...

Страница 41: ...will be 222 in read only mode but read write of the user data will be possible during the operation The migration scheme below is based on Thecus IP Storage product s maximum possible combination For other model which supports less HDD please refer to the web UI while RAID migration operates Below is a table listing of possible RAID migration schemes To From RAID 0 RAID 5 RAID 6 RAID 1 RAID 1 HDDx...

Страница 42: ...in different systems These can be stacked through single network access like SMB or AFP acting as a share folder type From the main menu the stackable feature is located under Storage Please refer the figure below for reference A Add a Stack Target Volume From the figure above click Add to access the stackable target device configuration page Please refer to the figure below With the added stack t...

Страница 43: ...e the volume IP has been set you may need to input a valid user name and password to validate your access rights If there is no user name and password needed to access target volume then leave it blank The Stacked Target name will become the network share name and will be displayed through network access such as SMB You may refer to the figure below to see the result Please note the naming limitat...

Страница 44: ...e result before and after via Microsoft Network Access when settings have been completed The Browseable setting is the same method used for setting a system share folder It designates whether or not this folder will be visible through web disk You may refer to the figure below for reference when Yes and No are selected ...

Страница 45: ...l be able to access it and ACL button will be grayed out If Public is set to No the ACL button will be available in the Stack Target List window Click Apply to save your changes B Activate a Stack Target After your settings have been applied the system will bring you back to the Stack Target List window as shown below There is one stack target device that has been attached into this stack master ...

Страница 46: ...the Capacity and Status items will show as N A and Unknown file system respectively Next click Format to proceed with formatting After the format is completed the stack target volume will be created successfully You will see the volume s capacity and status in the Stack Target List screen C Edit a Stack Target To make any changes to a stack target click Edit for the corresponding stack target and ...

Страница 47: ...u to setup user access permissions for the stack target The ACL settings will be exactly the same as the system folder that you may have setup previously E Reconnect a Stack Target This is used to enable stack target devices that may have been disconnected due to a power outage or a disconnected network When this happens the Reconnect button will become available To at tempt to reconnect the stack...

Страница 48: ...details from the mounted ISO file From the main menu the ISO Mount feature is located under Storage Please refer the figure below for reference Select the ISO Image Mounting function and the ISO Image Mounting window will appear as shown here A Add an ISO file From the figure above select an ISO file from the drop down share list After selection the system will bring up the Mount table screen for ...

Страница 49: ...stem will automatically give an export name to the ISO file The mounting name will then be defined by the ISO file name After completion the page will display all mounted ISO files You can click Unmount to eliminate a mounted ISO file B Using ISO The mounted ISO file will be located in the share folder of the same name as the file Please refer the screen shot below Here the ISO file Thecus 01 wasn...

Страница 50: ... RAID volume from its drop down list and select the desired RAID volume iSCSI Target Item Description Add Click to allocate space to iSCSI target from associated RAID volume Modify Click this to modify the iSCSI Target Advanced There are 3 options iSCSI CRC Checksum Max Connections Error Recovery Level These currently allow the Admin to Enable Disable the Thecus IP storage associated with the iSCS...

Страница 51: ... the iSCSI Target Volume Target Name Name of the iSCSI Target This name will be used by the Stackable NAS function to identify this ex port share iqn_Year Select the current year from the dropdown Iqn_Month Select the current month from the dropdown Authentication You may choose CHAP authentication or choose None Username Enter a username Password Enter a password Password Confirm Reenter the chos...

Страница 52: ...tion will associate at least one LUN together It can be assigned either Thin Provisioning or Instant Allocation Enable the iSCSI Target Volume by selecting Enable 222 Enter a Target Name This will be used by the Stackable NAS function to identify this export 333 share Choose the current year from the Year dropdown 444 Choose the current month from the Month dropdown 555 Choose to enable CHAP authe...

Страница 53: ...ur settings Press ok to change 222 Expand Volume The iSCSI volume is now able to expand its capacity from unused space Instant Allocation mode only From the volume list simply select the iSCSI volume you like to expand and click the Expand button ...

Страница 54: ...played below Drag the Expand Capacity bar to the size you want Then press Expand to confirm the operation Delete Volume To delete volume on the current RAID volume follow the steps below Under the Volume Allocation List click Delete 111 The Space Allocation screen appears ...

Страница 55: ... sired size After the size has been determined click OK to confirm Now you will see the iSCSI thin provisioning volume is available from the list Please refer to the screenshot below If creating an iSCSI target volume under Instant Allocation physical memory is assign to the target being limited by the available memory For the iSCSI target volume created under thin provisioning virtual memory is a...

Страница 56: ...LUN ACL setting screen click Add Next input Initiator iqn and setup iSCSI target volume access privileges from the available list Apply by clicking the OK button The accessible Initiator will be listed as shown in the screen shot displayed below ...

Страница 57: ...ble options for the user to operate Thecus IP storage associated with iSCSI setting The details are listed in the following screenshot If the options are modified the system will need to reboot for the changes to take place iSCSI CRC Checksum To enable this option the initiator can connect with Data digest and Header digest Max Connections The maximum number of iSCSI connections ...

Страница 58: ...o actively perform realligence retry on iSCSI ITTs from failed iSCSI connections ERL 2 allows iSCSI fabrics to take advantage of recovery in all regards of transport level fabric failures and in a completely OS independent fashion i e below the host OS storage stack File Sharing Privilege 3333 The Thecus IP storage has built in user database that allows administrators to manage user access using d...

Страница 59: ...w to configure the Thecus IP storage for associated filed input AD Domain Example Item Information Work Group Domain Name domain ADS Support Enable ADS Server Name Computer1 ADS Realm Domain local Administrator ID Administrator Administrator Password The DNS server specified in the WAN LAN1 configuration page should be able to correctly resolve the ADS server name The time zone setting between The...

Страница 60: ...1 appears On the Local User Setting screen enter a name in the User Name box 222 Enter a User ID number or leave blank to use the system default value 333 Enter a password in the Password box and re enter the password in the Confirm box 444 Select which group the user will belong to Group Members is a list of groups this user be 555 longs to Group List is a list of groups this user does not belong...

Страница 61: ...se the or but 333 tons to have this user join or leave a group Click the Apply button to save your changes Remove Users Select an existing user from the Local User Configuration screen 111 Click on Remove button and the user is deleted from the system 222 Local Group Configuration 333333 From the File Sharing Privilege menu choose the Group item and the Local Group Configuration screen appears Thi...

Страница 62: ...Group ID number If left blank the system will automatically assign one 444 Select users to be in this group from the Users List by adding them to the Members List using 555 the button Click the Apply button to save your changes 666 Edit Groups On the Local Group Configuration screen select a group name from the list 111 Press the Edit button to modify the members in a group 222 To add a user into ...

Страница 63: ...to convenient ly add numerous users and groups automatically by importing a simple comma separated plain text txt file From the File Sharing Privilege menu click Batch Input and the Batch User and Group Creation dia logue will appear To import your list of users and groups follow these steps Click the Browse icon to locate your comma separated text file 111 The information in the text file should ...

Страница 64: ...s the Add button and the Add Folder screen appears This screen allows you to add a folder After entering the information press Apply to create new folder Add Folder Item Description RAID ID RAID volume where the new folder will reside Folder Name Enter the name of the folder Public Admit or deny public access to this folder Apply Press Apply to create the folder Modify Folders On the Folder screen...

Страница 65: ...Public Admit or deny public access to this folder Apply Press Apply to create the folder Remove Folders To remove a folder press the Remove button from the specified folder row The system will confirm folder deletion Press Yes to delete the folder permanently or No to go back to the folder list All the data stored in the folder will be deleted once the folder is deleted The data will not be recove...

Страница 66: ...e two selections available Unix Linux System AIX Allow source port 1024 Choose the one which best fits your needs ID Mapping There are three selections available Guest system root account will have full access to this share root root Guest system root account will be mapped to anonymous user nobody nogroup on NAS All user on guest system will be mapped to anonymous user nobody nogroup on NAS Choos...

Страница 67: ... new folder will reside Folder Name Enter the name of the folder Public Admit or deny public access to this folder Apply Press Apply to create the folder Folder and sub folders Access Control List ACL On the Folder screen press the ACL button and the ACL setting screen appears This screen allows you to configure access to the specific folder and sub folders for users and groups Select a user or a ...

Страница 68: ...group or user selected press one of the buttons from the three access level col 222 umns at the top The group or user then appears in that column and has that level of access to the folder Continue selecting groups and users and assigning them access levels using the column but 333 tons To remove a group or user from an access level column press the Remove button in that 444 column When you are fi...

Страница 69: ...ect the group you would like to search for the user in 222 Click Search 333 User Quota 333333 The Thecus IP storage support local or AD users with storage quota limitations in each RAID volume of the system To enable this function simply click Enable then apply Next each user can be setup a global storage quota size for each RAID volume Simply click on Quota Size for each user and input the desire...

Страница 70: ...en restoring previous backup users and groups the current users and groups list will be replaced from this restore file s contents LDAP Support N4520 N4560 Only 333333 The LDAP is the other way to authenticate login users who has joined LDAP server fill in the LDAP server information and get LDAP authentication started Please make sure that the LDAP server has a Samba sam and a POSIX ObjectClass a...

Страница 71: ... IP Input LDAP server IP address Base Domain Input base domain information ex dc tuned dc com dc tw Manager Input manager s name Password Input manager s password Apply Click Apply to save your changes Check ObjectClass Click this checkbox to ensure LDAP server has a Samba sam and a POSIX account or it may not work properly for LDAP client authentication ...

Страница 72: ...rity concerns you may wish to disable SMB CIFS as a precaution against computer viruses Samba Anonymous Login Authentication To enable this option no matter there is share folder has been created in public access The user account and password is needed from system to access under SMB CIFS protocol On the other hand no more anonymous login is allowed Samba is Native mode The Thecus IP storage is su...

Страница 73: ...p to manage the recycle bin for deleted folders files Setup the Day to remove deleted folders files which has resided in recycle bin permanently 111 Left default value 0 if desired to clean up recycle bin manually Setup the Size for recycle bin to allow deleted folders files can store Left default value 0 222 with no limitation The deleted files folders which have resided in recycle bin will keep ...

Страница 74: ...e to use the Thecus IP storage with MAC OS based systems MAC CHARSET Specifies the code page from the drop down list Zone Specifies Zone for Applet Talk service If your AppleTalk network uses extended networks and is assigned with multiple zones assign a zone name to the Thecus IP storage If you do not want to assign a network zone enter an asterisk to use the default setting Time Machine Click th...

Страница 75: ...tems and press Apply to confirm your settings A description of each item follows FTP Item Description FTP Enables FTP Service on the Thecus IP storage Security FTP Enable or disable Security FTP be sure the client FTP software has also security FTP setting enabled Port Specifies the port number of an incoming connection on a non standard port External IP Input the public IP address of the router w...

Страница 76: ...Access control to each share folder is set up on the ACL page Storage Management Share Folder ACL TFTP N4520 N4560 Only 333333 Thecus IP storage can act as a TFTP server enabling users to download and upload files with their favorite TFTP programs From the System Network menu choose the TFTP item and the TFTP screen appears You can change any of these items and press Apply to confirm your settings...

Страница 77: ...l SSL Certificate Files Click to set back to default certification details Apply Click Apply to confirm the changes Disable HTTP support and Enable Secure HTTP support to guarantee secure access UPnP 333333 This device supports UPnP Media server which allows users to play media files with UPnP client ex DMA devices Enable or disable Universal Plug and Play protocol UPnP helps to find the IP addres...

Страница 78: ...confirm the changes DDNS 3333333 To set up a server on the Internet and enable the users to connect to it easily a fixed and easy to remember host name is often required However if the ISP provides only dynamic IP address the IP address of the server will change from time to time and is difficult to recall You can enable the DDNS service to solve the problem After enabling the DDNS service of the ...

Страница 79: ...nfirm the changes UPnP Port Management 3333333 One of the most convent way to allow users to access required services such as FTP SSH web disk and http etc from Internet environment is setting UPnP port management To set up this UPnP port forwarding feature please be sure that the router has UPnP Service Enabled The following is an example from one of the router manufacture with UPnP Configuration...

Страница 80: ...Port Management Item Description Start port Specific port number starts with End port Specific port number ended Protocol Choose the protocol for port forwarding needed Description Specific the port services if applicable Apply Click Apply to confirm the changes Cancel Click Cancel to abort the changes Some of the routers do not allow the input of port number below 1024 So it may have resulted set...

Страница 81: ...le the iTunes Service iTunes Server Name Name used to identify Thecus IP storage to iTunes clients Password Enter a password to control access to your iTunes music Rescan Interval Rescan interval in seconds MP3 Tag Encode Specify tag encoding for MP3 files stored in Thecus IP storage All ID3 tags will be sent out in UTF 8 for mat Once the iTunes service is enabled Thecus IP storage will make all m...

Страница 82: ...luding full backup for all shares custom backup for selected shares and iSCSI volume backup Being based on the Linux operating system it is also much more stable and experiences much less frequent data loss during transfer than other remote backup systems For this tutorial you will need to use Rsync Target Server Step 1 and Data Guard Step 2 3 under Backup for this client server backup feature It ...

Страница 83: ...Guard under Backup in the System Management category of the UI From the Data Guard function list choose Add Remote Data backup Item Description Add Add new task Edit Edit select task Remove Remove select task Start If associated task has been setup in schedule and like to start at once click on to start task right away Stop Stop the associated running task The other scenario is if a task has been ...

Страница 84: ...ll shares from source backup to destination It could also create shares automatically from destination if it is not existent This only applies if the target server is the same model as the source Custom Backup The Custom backup allows user to choose desired shares backup to destination iSCSI Backup The iSCSI backup can backup iSCSI volume as single file to destination ...

Страница 85: ...ble it Please make sure the associated target server also has encryption enabled Carry on with inputting valid remote target server account name and password After the settings are complete please click on Connection Test The source unit will try to connect with the associated target system If a connection can be built up successfully then Connection passed will be prompted otherwise Failed will a...

Страница 86: ...compress the file data as it is sent to the destination machine which reduces the amount of data being transmitted something that is useful over a slow connection Backup NAS Config Enabling this will back up the source unit system configurations to the designed path on the target system Resume Partial File Handle Sparse File Try to handle sparse file efficiently so they take up less space on the d...

Страница 87: ...rmed on the fly Custom Backup The custom backup setting is similar to the full backup The only differences are explained below Inputs the share folder name of target sever where the source is going to backup The sub 111 folder can be left as blank Select the source share folder s which are desired to be backed up to the target server You 222 can also click on Select All from top right corner check...

Страница 88: ...d more setting appears These are the as the settings for Full backup 333 Click Finish and the data guard task will appear in the list as shown below 444 From the task list you can now see the newly added customback01 This backup is setup as schedule ...

Страница 89: ... backup select iSCSI backup from data guard wizard Inputs the share folder name of the target sever where the source is going to backup The 111 sub folder can be left as blank Select the iSCSI target volume which you wish to back up to the target server 222 Click Next and more settings will appear It is slightly differing from Full backup and Custom 333 backup Only Schedule backup is supported wit...

Страница 90: ...splayed as iSCSI_pmtest pmtest is the iSCSI target name when the iSCSI target was created The iSCSI backup can see the result as below The task iSCSI_pmtest has backup to target 172 16 66 131 and share folder NAS_Public with file iSCSI_pmtest Restore To restore a backup from the backup task simply select a task from the task list then click Restore from the function bar The restore task will start...

Страница 91: ...RAID volume RAID When adding a new backup task with Full backup or Custom backup and enabling the 111 option Backup NAS Config as shows below the source unit system configurations are then backed up to the designed path on the target system every time the task is executed Click on Restore NAS Configuration and the screen shown below will appear Input the 222 target server s IP address where the sy...

Страница 92: ...have the option to download the current system configuration before restoring from the backup file After clicking Next a screen will appear as shown below Listed on the left hand side you 444 will see the configuration backup details which contain the 3 RAID volumes On the right hand side you will see a list of single RAID volume You may roll back to previous page to recall the example we have tak...

Страница 93: ...ckup configuration RAID volume list which RAID volume to map to the current system Let s see the following screen to make it clearer The current system has 2 RAID volumes RAID and RAIDa Select the RAID volume from the backup configuration volume list which is going to be mapped to the RAID volume of the current system Simply click on the right hand side of RAIDa and a drop down list will appear No...

Страница 94: ...op the associated running task Also can be used if a task has been setup as real time clicking Stop can terminate the running process Simply click Start to re start the real time operation Restore Restore the associated task Log Click to view the associated task process details Restore NAS Configuration Click to restore the system configurations from a selected destination to a source unit From th...

Страница 95: ...iately Schedule Backup The task will be executed on schedule between the source and the target iSCSI Backup The iSCSI volume will be backup to the destination as a single file iSCSI Import The iSCSI file can be imported from the iSCSI backup back to the destination as an iSCSI volume Import click on Import and a screen will appear as below 111 If there is an external device installed on system suc...

Страница 96: ...elected folders will be Public or not after the import Read the note s and check the Accept box for confirmation If a share name already exists for the im port then the import will be rename automatically to existing share name 1 For esample if the NAS RAID volume RAID60 already has a folder named Intel_Graphics_ V614105398_XP the import folder will then be rename to Intel_Graphics_V614105398_XP 1...

Страница 97: ...task list that you have created a task And that the system has created 2 new share folders from the task just created Copy click on Copy and this screen appears 222 3 different options can be selected folder to folder folder to external device or external device to folder ...

Страница 98: ...92 Chapter 3 System Administration Folder to Folder Folder to external device External device to Folder ...

Страница 99: ... RAID volume and its associated folder list will appear same method in the target pane for the associated external device Select a folder from the source pane which is going to be copy over then select in target pane it s destination Choosing the sync type Incremental or Sync and select the log path from the drop menu list ...

Страница 100: ...at you have created a task Realtime Backup click on Realtime Backup and this screen will appear 333 2 different options can be selected from folder to folder folder to external device Let s take Folder to Folder backup for example Select from the source pane the folder NAS_ Public then select its destination in the target panefolder R6andy ...

Страница 101: ...95 Chapter 3 System Administration Next fill in the task name and related settings ...

Страница 102: ... between xx and xxx will execute real time backup If xx blank and xxx 2 then only file size xxx will execute real time backup Include File Type Only the associated file format will do the real time backup Exclude File Type The excluded file format won t be included in the real time backup For document file format doc xls pdf docx xlsx txt ppt pptx html htm For picture file format jpg bmp tif png p...

Страница 103: ...ackup Item Description Task Name Input the task name length limited to 4 12 characters Create Sub folder If you choose to create a sub folder then it will use the task name as folder name then copy the source under it Or it will copy the source to the same level as the destination Sync Type Select Incremental or Synchronize Log Location Select from the drop down list where the task log will be sto...

Страница 104: ... the Accept box for confirmation Now you will see in the data guard task list that you have created a task iSCSI Backup click on iSCSI Backup and screen appear as below 555 It can be backup to two different storage pool iSCSI to folder iSCSI to external device ...

Страница 105: ...iSCSI_iscsiv502 to volume RAID folder andy_local The source pane listed iSCSI_iscsiv502 and iSCSI_iscsiv50 where are iscsi volume has existed in this system with name iSCSI_ iscsi target volume name Next provide the task name and where the task log will store Reading the note and check on Accept for confirmation ...

Страница 106: ...art click the associated iSCSI volume will not allow to I O during backup processing And the task status will change to Processing States change to Finish after task complete From the RAID volume folder andy_local it has backup iSCSI volume file stored This backup iSCSI volume file is needed while it required import to storage Next topic will describe about this ...

Страница 107: ...It can be imported from two different storage pools folder to iSCSI or external device to iSCSI It is depend on where iSCSI volume has backup to Let s take example to import RAID folder to iSCSI which is the iSCSI volume we have backup earlier to RAID volume folder andy_local than import to volume RAID ...

Страница 108: ...store 333333 The ACL backup and restore feature enables the system ACL Access Control List to be backed up on the RAID volume based to other location and restored if needed Let s look at the example bellow to see how it works We have one system with a RAID volume RAID select Backup to backup this RAID volume s ACL to other location The current RAID volume RAID has share folder as listed on right h...

Страница 109: ...hand screen shot After inputting the ACL backup file and clicking the Next button the system will show another screen to list the matched folders in between the backup file and this RAID volume Just select the desired folders for the ACL restore The ACL backup will only back to share folder level it does not apply to its sub layer If recursive has been checked during the ACL restoration it will ap...

Страница 110: ...and Write files folders to image Write Files folders to disc 111 Click the Add button and the NAS share list appears aaa Select files folders which you would like to burn All of the selected folders files will be bbb seen under the disc label name New Disc The disc label name can be changed by clicking on it and press Edit from menu bar The selected folders files also can be removed by clicking on...

Страница 111: ... ccc check the status once the disc is inserted Select the burning speed from the drop down list ddd Select whether disc data verification is required or not eee Click Burn to start disc burning fff Write image file to disc 222 Click Browser and the NAS share list will appear to locate the desired image file to aaa burn ...

Страница 112: ...ot eee Click Burn to start disc burning fff Create image file from files folders 333 Click the Add button and the NAS share list will appear aaa Select the files folders which you would like to burn All of the selected folders files will bbb appear under the disc label name New Disc The disc label name can be changed by clicking on it and pressing Edit from the menu bar The selected folders files ...

Страница 113: ...The following section shows you how Printers 333333 From the External Devices menu choose the Printer item and the Printer Information screen ap pears This screen provides the following information about the USB printer connected to the USB port Printer Information Item Description Manufacturer Displays the name of the USB printer manufacturer Model Displays the model of the USB printer Status Dis...

Страница 114: ...DRESS 631 printers usb printer into the URL field Your Windows system will ask you to install drivers for your printer Select the correct driver 777 for your printer Your Windows system will ask you if you want to set this printer as Default Printer Select Yes 888 and all your print jobs will be submitted to this printer by default Click Next Click Finish 999 Note that if a multi function all in o...

Страница 115: ...wireless or Bluetooth printer 333 Select The printer that I want isn t listed 444 You can press The printer that I want isn t listed to go into next page without waiting for Searching for available printers to finish Click Select a shared printer by name 555 ...

Страница 116: ...e Thecus_NAS_IP is the IP address of Thecus IP storage Click Next Select or install a printer and then press OK 666 Windows will attempt to connect to the printer 777 You can choose to set this printer as the default printer by checking the Set as the default 888 printer box Click Next to continue ...

Страница 117: ...111 Chapter 3 System Administration Done Click Finish 999 ...

Страница 118: ... the UPS device is connected to via USB or RS232 Input the IP address of your network UPS Manufacturer Choose the UPS manufacturer from the dropdowns Model Choose the UPS model number from the dropdowns Battery Status Current status of the UPS battery Power Current status of the power being supplied to the UPS Seconds between power fail ure and first notification Delay between power failure and fi...

Страница 119: ...orization RMA feel free to contact technical support via our Technical Support Website http www thecus com sp_tech php Customers in the US should send all technical support enquiries to the US contact window included in the following web page http www thecus com sp_tech php For Sales Information you can e mail us at sales thecus com Thank you for choosing Thecus ...

Страница 120: ...nd parity stored on its other hard disk drives RAID Levels The Thecus IP storage supports standard RAID levels 0 1 5 6 10 and JBOD You choose a RAID level when you create a system volume The factors for selecting a RAID level are Your requirements for performance Your need for data security Number of hard disk drives in the system capacity of hard disk drives in the system The following is a descr...

Страница 121: ...ID 10 RAID 10 is implemented as a striped array whose segments are RAID 1 arrays RAID 10 has the same fault tolerance as RAID level 1 RAID 10 has the same overhead for fault tolerance as mirroring alone High I O rates are achieved by striping RAID 1 segments Under certain circumstances RAID 10 array can sustain up to 2 simultaneous drive failures Excellent solution for applications that would have...

Страница 122: ...116 Appendix B RAID Basics listed below RAID Level Percentage Used RAID 0 100 RAID 1 1 n x 100 RAID 5 n 1 n x 100 RAID 6 n 2 n x 100 RAID 10 50 JBOD 100 n HDD number ...

Страница 123: ...DS Benefits ADS lets Thecus IP storage integrate itself with the existing ADS in an office environment This means the Thecus IP storage is able to recognize your office users and passwords on the ADS server Other major benefits ADS support provides include Easy integration of Thecus IP storage into the existing office IT infrastructure 111 The Thecus IP storage acts as a member of the ADS This fea...

Страница 124: ...ornia Berkeley and its contributors This product includes software developed by Winning Strategies Inc This product includes software developed by the Apache Group for use in the Apache HTTP server project http www apache org This product includes software developed by Softweyr LLC the University of California Berkeley and its contributors This product includes software developed by Bodo Moeller T...

Страница 125: ...hare and change it By contrast the GNU General Public License is intended to guarantee your freedom to share and change free software to make sure the software is free for all its users This General Public License applies to most of the Free Software Foundation s software and to any other program whose authors commit to using it Some other Free Software Foundation software is covered by the GNU Li...

Страница 126: ...y program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License The Program below refers to any such program or work and a work based on the Program means either the Program or any derivative work under copyright law that is to say a work containing the Program or a portion of it either verbatim or with modi...

Страница 127: ...to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its terms do not apply to those sections when you distribute them as separate works But when you distribute the same sections as part of a whole wh...

Страница 128: ... by offering access to copy from a designated place then offering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compelled to copy the source along with the object code 4 You may not copy modify sublicense or distribute the Program except as expressly provided under this License Any attempt otherwise to copy...

Страница 129: ...she is willing to distribute software through any other system and a licensee cannot im pose that choice This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License 8 If the distribution and or use of the Program is restricted in certain countries either by pat ents or by copyrighted interfaces the original copyright holder who places the Prog...

Страница 130: ... AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PRO GRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTA...

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