10
3 Year Guarantee
In the unlikely event of this product becoming faulty due
to defective material or manufacture, within 3 years of the
date of purchase, please return it to your supplier with
proof of purchase and it will be replaced free of charge.
For years 2 to 3 or with any difficulty in the first year,
telephone our helpline. Note: a proof of purchase is
required in all cases. For all eligible replacements
(where agreed by Timeguard),
the customer is responsible for all
shipping/postage charges outside
of the UK. All shipping costs are
to be paid in advance before a
replacement is sent.
Problem Cause/Solution
False activation.
(Luminaire switches
on for no apparent
reason)
Heat sources as described in section 4.
Reflective surfaces described in section 4.
Moving pedestrians, cars or animals in
the area. Check the detection area.
Nearby electromagnetic disturbance from
a neighbouring circuit (CCTV interference).
Luminaire remains
switched on
Continuous false activation resetting the
delay time when an object is detected.
Luminaire switches on
during daylight hours
Shadow casting over the PIR sensor
Clouds creating a dark presence.
Enure the luminaire recievces adequate
daylight from all angles (not covered).
