v
P5000HX(-M)-WMB Series Motherboard
Service Manual
Customer Support
Calling
Technical
Support
Step
Action
1
Have the Texas Micro product model and serial number available.
2
•
In the Continental USA, Monday — Friday, 7:00 a.m. — 6:00 p.m., Central Time, dial
1-800-627-8700 in the USA. Outside the USA, dial 713-541-8200 (add long distance/
international access codes).
•
In Europe, Monday — Friday, 8:00 a.m. — 6:00 p.m., dial +31-36-5365595.
3
Upon answer, press 3 for Technical Support.
Returning
Products for
Service
Step
Action
1
Have the Texas Micro product model and serial number available.
2
•
In the Continental USA, Monday — Friday, 7:00 a.m. — 6:00 p.m., Central Time, dial
1-800-627-8700 in the USA. Outside the USA, dial 713-541-8200 (add long distance/
international access codes).
•
In Europe, Monday — Friday, 8:00 a.m. — 6:00 p.m., dial +31-36-5365595.
3
Upon answer, press 3 for Technical Support.
4
When you are assigned a Returned Goods Authorization (RGA) number from a
Technical Support Representative, place it, along with the product serial number, on the
packaging materials and correspondence. The factory will be unable to accept delivery
without these numbers.
Note: The factory does not accept RGA's sent freight collect.
Accessing
the Website
http://www.texasmicro.com
Upon receiving your equipment, inspect the packaging, shipping materials, and contents.
If damaged, return the equipment to Texas Micro in the original packaging and shipping materials.
If you are satisfied with your equipment, retain the packaging and shipping materials in case of
future need.
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com