Tesla MODEL X 2021, Руководство пользователя

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(CP_a079)
Charge rate reduced - Charge port may be frozen
Try using Defrost Car button in Mobile App
The charge port latch is unable to secure the charge cable in the charge port inlet, and cold
ambient temperature is detected. If the latch is not engaged, AC charging (for example,
charging with a Mobile Connector or Wall Connector) will be limited to 16A and DC Fast
Charging / Supercharging will be unavailable.
The charge port light will pulse amber if this alert appears during AC charging, and it will be
solid amber if this alert appears when attempting to DC Fast Charge / Supercharge.
Try re-inserting the charge cable fully into the charge port inlet.
If your vehicle begins charging and the charge port light pulses green, the charge cable may not
have been fully inserted before. The latch may not have engaged during previous attempts
because the cable was not fully inserted. AC charging should no longer be limited, and DC Fast
Charging / Supercharging should be available.
If charging is still limited or the vehicle will not charge at all, inspect the charge port inlet and
the charge cable connector for any obstructions (use a flashlight as needed). Debris and/or
foreign objects in the charge port inlet or the charge cable connector can prevent you from fully
inserting the charge cable. If the cable is not fully inserted, the charge port latch will not
engage.
It is recommended that any debris / foreign objects be removed. Afterward, try re-inserting the
cable into the charge port inlet. AC charging should no longer be limited, and DC Fast
Charging / Supercharging should be available.
If you have checked for and cleared any debris or foreign objects, but charging is still limited or
your vehicle will not charge at all, the charge port latch may be frozen. Press the Defrost Car
button in your Tesla Mobile App to defrost your vehicle for approximately 30 - 45 minutes. This
should help thaw any ice on the charge port latch so the charge cable can be properly inserted.
NOTE: Be sure to use Defrost Car in your Mobile App to defrost your vehicle. Adjusting the
climate control settings in your vehicle's touchscreen will not be as effective.
As this alert usually indicates a temporary condition due to cold ambient temperature or a
charge port inlet obstruction, and it does not typically indicate an issue with your vehicle that
can be resolved by scheduling service, it is recommended that you:
• Make sure the charge cable is fully inserted during charging.
• Make sure any charge port inlet obstruction has been removed.
• Press the Defrost Car button in your Tesla Mobile App to defrost your vehicle for
approximately 30 - 45 minutes before trying to charge again.
If the alert remains present, limited AC charging should still be available.
For more information on charging, see Charging Instructions on page 204 .
(CP_a101)
Charge rate reduced - Wall connection hot
Outlet or Wall Connector wiring must be checked
High temperature detected by Wall Connector alerts indicate the building connection to the
Wall Connector is getting too warm, so charging has been slowed to protect the wiring and Wall
Connector.
Troubleshooting Alerts
285 Consumer Information