This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with
the building wiring. This may be caused by a loose building wiring connection to the Wall
Connector and can be fixed quickly by an electrician.
To regain normal charge speed, contact an electrician to inspect the building wiring connection
to the Wall Connector. They should make sure that all wires are properly connected and torqued
according to the installation guide for the Wall Connector.
Wall Connector installation guides can be found
.
(CP_a102)
Unable to charge - Wall connection too hot
Outlet or Wall Connector wiring must be checked
High temperature detected by Wall Connector alerts indicate the building connection to the
Wall Connector is getting too warm, so charging has stopped to protect the wiring and Wall
Connector.
This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with
the building wiring. This may be caused by a loose building wiring connection to the Wall
Connector and can be fixed quickly by an electrician.
To regain normal charge operation, contact an electrician to inspect the building wiring
connection to the Wall Connector. They should make sure that all wires are properly connected
and torqued according to the installation guide for the Wall Connector.
Wall Connector installation guides can be found
.
(CP_a143)
Charging adapter has electric arc flash hazard
Use different charging equipment
Charging is unavailable because your vehicle has detected an electric arc flash hazard in the
third-party charging adapter used to connect a Combined Charging System (CCS) charge
handle to your vehicle’s charge port.
An electric arc flash can occur if you attempt to unplug while actively charging with the third-
party charging adapter, and an electric arc flash can cause serious bodily injury and/or property
damage.
Follow the steps below to mitigate this risk:
1. Make sure charging is completely stopped.
a. Use your vehicle touchscreen to confirm charging has stopped, or to stop charging if
necessary.
b. Use the charging station display and controls to confirm charging has stopped, or to
end any active charging session.
2. Make sure no flashing green or blue light (LED) is visible on your vehicle’s charge port.
3. Unplug the charging adapter from your vehicle’s charge port.
4. Confirm again that the charging station indicates no active charging session.
5. Unplug the charging adapter from the charge handle.
Use different charging equipment to charge your vehicle. For more information on charging, see
Charging Instructions on page 204
.
Troubleshooting Alerts
286
MODEL X Owner's Manual
Содержание MODEL X 2021
Страница 1: ...MODEL X 2021 OWNER S MANUAL Software version 2022 12 North America...
Страница 318: ...Publication date 2022 4 14...