Appendix C - Solving Problems
Problems with Scanning
Terason t3000 / Echo Ultrasound System User Guide
316
To determine how to proceed, look at the Image Status Message at the bottom of the
Terason window. This message describes the current status of scanning as defined in
on page 72. Use the following table to determine how to
resolve the problem:
Plugging in the Transducer
If you have used the transducer before, the driver is already installed, so it is probably a
connection problem. Make sure all connections between the transducer and computer are
secure.
Reconnecting the Components
If the problem still exists, usually the cause is that one of the component connections has
become loose. You must unplug all of the components and plug them in again, following
these steps:
1. Quit
the Terason software.
2.
Shut down the
computer
.
3.
Unplug the
transducer
.
4.
Start the
computer
.
5.
When the hourglass icon is gone, plug in the
transducer
.
6.
Wait
15 seconds
.
7.
If you see a “Digital Signature not Found” or a “Found New Hardware” message,
follow the instructions in
Installing the FireWire Terason Transducer Driver
8.
If no digital signature message displays, start the
Terason software
.
Determining if the Driver Is Installed
If you still cannot see an image, complete these steps:
1.
Quit the Terason software.
2.
Select
Start
>
Settings
>
Control Panel
. The Control Panel window opens on the
desktop.
Terason Transducer States
If the Image Status is...
Then...
Frozen Image
Either you have frozen an image, or the transducer has not been
used in several minutes and has shut down to conserve power.
Press any key on the keyboard or move the mouse, and the laptop
sends power to the transducer
Live Imaging
The transducer is functioning. Try adjusting the brightness and
contrast controls on the 2D tab of the Image Control window
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