61
T380AMR 9020999 (08-2020)
OPERATION
Error Code
Error
Remedy
5008
Machine Not Responding.
1. Restart machine.
5010
Odometer Not
Responding.
1. Restart machine.
5011
Transformer Not
Responding.
1. Restart machine.
5019
Sensors Not Responding.
1. Restart machine.
5036
Sensor Update Error.
1. Restart machine.
6000
Sensor Error
1. Clean lower sensor with a clean micro
fi
ber cloth and inspect for
damage.*
2. If no issues found, press the rear Blue button.
6001, 20005
Sensor Error
1. Clean upper sensor with a clean micro
fi
ber cloth and inspect for
damage.*
2. If no issues found, press the rear Blue button.
8100 -8600
Sensor Error
1. Clean all the sensors with a clean micro
fi
ber cloth and inspect for
damage.*
2. If no issues found, press the rear Blue button.
20001, 20006,
20008
Route Error
1. Retrain the route, starting and ending at the same Home Marker.
20002
Route Error
1. Retrain the route to be at least two minutes long.
20004
Route Error
1. Retrain route.
2. Do not drive backwards while training route.
20007
Route Error
1. Route failed to save.
2. Retrain route.
30001
Error
1. Failed to load route data, try again.
40005
Sensor Error
1. Make sure the machine has room to move.
2. If necessary, drive the machine past any obstacles.
3. If clear, press the rear Blue button.
50001
Potential Hazard Detected
1. Inspect the area for ramps, escalators, or potential drops.
2. Drive machine further along path.
3. To resume, press the rear Blue button.
* NOTE: See CAMERAS AND SENSORS in the
MAINTENANCE section for information concerning
the cleaning and care for the cameras/LIDARs.
** NOTE: LED lights not
fl
ashing signify potential
maintenance issues with the 3D camera.
*** NOTE: It may be necessary to provide a
close up photograph/video of the LIDAR to send
to Customer Service to determine the extent of
possible damage or issues causing the LIDAR to
be inoperable.