file via console port.
3
The default username is “admin”. The default password is “admin”. The
Password
and
Username
fields are case-sensitive. Make sure that you enter the correct password and
username using the proper casing.
4
It is highly recommended to change the default username and password. Make sure you
store the username and password in a save place.
A.6 LAN Interface
I cannot access the TELKOM ADSL 5100 from the LAN or ping any computer on the LAN.
STEPS
CORRECTIVE ACTION
1
Check the Ethernet LEDs on the front panel. A LAN LED should be on if the port is
connected to a computer or hub. If the 10M/100M LEDs on the front panel are both off,
refer to
Section A.1.2
.
2
Make sure that the IP address and the subnet mask of the TELKOM ADSL 5100 and
your computer(s) are on the same subnet.
A.7 WAN Interface
Initialization of the ADSL connection failed.
STEPS
CORRECTIVE ACTION
1
Check the cable connections between the ADSL port and the wall jack. The DSL LED on
the front panel of the TELKOM ADSL 5100 should be on.
2
Check that your VPI, VCI, type of encapsulation and type of multiplexing settings are the
same as what you collected from your telephone company and ISP.
3
Restart the TELKOM ADSL 5100. If you still have problems, you may need to verify your
VPI, VCI, type of encapsulation and type of multiplexing settings with the telephone
company and ISP.
I cannot get a WAN IP address from the ISP.
STEPS
CORRECTIVE ACTION
1
The ISP provides the WAN IP address after authenticating you. Authentication may be
through the user name and password, the MAC address or the host name.
2
The username and password apply to PPPoE and PPoA encapsulation only. Make sure
that you have entered the correct
Service Type
,
User Name
and
Password
(be sure to
use the correct casing).
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