75
Instruction and maintenance manual
ENGLISH
13
WARRANTY AND
TECHNICAL SUPPORT
13.1 Warranty terms and conditions
TECNOMAGNETE products are guaranteed for 36
months from the invoice date except where other-
wise indicated in writing. Said warranty covers all
defects of materials and workmanship. Faulty parts
shall be replaced or repaired by the manufacturer in
his workshops.
All material to be repaired must be sent CARRIAGE
PAID.
After reparation, the controller shall be sent CAR-
RIAGE FORWARD to the customer.
The warranty does not cover expenses relating to
our engineers visiting the installation site nor ma-
chine dismantling. If on-site assistance is required,
labor cost shall be invoiced at current prices, along
with transfer and travel expenses.
The manufacturer shall not be responsible for direct
or indirect damages caused to people or property
by this controller or by reparations carried out by the
purchaser or third parties.
Reparations under warranty shall not affect the dura-
tion of the warranty period.
This warranty does not cover:
• Damages originating from ordinary wear resulting
from the use of the system
• Faults caused by improper use or assembly
• Damages originating from the use of spare parts
other than those recommended
• Damages caused by incrustation
13.2 Warranty invalidity
The warranty shall not apply in the following cases:
• If the customer fails to make the payments at due
time or fulfill contractual obligations.
• In the event of unauthorized reparations or chang-
es.
• If the serial number has been tampered with or
deleted
• If the damage originates from improper opera-
tions or use; for example improper maintenance,
impacts and other causes that cannot be attrib-
uted to ordinary operating conditions.
• If the controller has been disassembled, tampered
with or repaired without the written authorization
of TECNOMAGNETE S.p.A.
All controversies originating from this warranty
shall be settled by the Court of Milan.
For help or further information, contact our technical
services department at the following address:
TECHNICAL SUPPORT SERVICE
®
TECNOMAGNETE S.p.A.
Via Nerviano, 31 - 20020 Lainate (Mi) - ITALY
Tel. +39-02.937.59.208 - Fax. +39-02.937.59.212
