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Frequently Asked Questions

Frequently Asked Questions

Why won’t my HD Set-Top Box respond when I press a 

button on the remote control?

•  Check the batteries for possible replacement. Refer  

  to pages 8-9 for more detailed instruction on the 

  remote control and batteries.

•  Refer to page 9 for instructions to pair your  

  remote control.

What if I forgot my PIN Code?

•  Contact TDS and we will be able to reset them back  

  to the default. That will allow you to enter a new PIN  

  code. Refer to page 11 to learn how to change your  

  PIN code.

How do I control what my child watches?

•  You can restrict viewing of certain material on your  

  TV in the Locks Setup menu. Refer to page 11  

  for instructions. 

Is it necessary to get a new TV to watch HDTV?

•  To view HD channels from TDS in their native resolution,  

  a high-definition “capable” or “ready” television  

  is required.

•  You will also need to use a digital cable connection

  such as the HDMI cable to view HD channels. Refer  

  to the Cable Connections section on page 6 for  

  more information.

FAQs 

Why won’t my HD Set-Top Box turn on?

•  Double check that the power cord is connected to the  

  HD Set-Top Box and the AC wall outlet.

•  If the HD Set-Top Box is connected to another unit  

  (such as a switched outlet or DVD player), verify that  

  the unit is powered on.

Why do I have no sound when viewing cable channels?

•  Verify that the MUTE button on remote control has not  

  been pressed; try pressing the MUTE button to restore  

  sound for both the HD Set-Top Box and television.

•  Verify that the volume on the HD Set-Top Box is not  

  turned down. Press the volume up on the Set-Top Box  

  remote. Volume level will be displayed on the bottom  

  of the screen.

•  Double check your audio connections. Refer to the  

  Cable Connections section on page 6 to verify  

  the correct cables are being used for the audio ports. If  

  they match the diagrams, make sure they are firmly  

  connected to the ports on both the TV and HD Set-Top Box.

What should I do if there is no video or picture on the  

TV screen?

•  Try another channel or enter your PIN code, this channel  

  may be restricted from viewing.

•  Verify that your TV is matching the setting on the  

  HD Set-Top Box. For instance, if you’ve connected using  

  the coaxial jumper cable, make sure you have the same  

  channel selected on the TV and 3/4 switch on the back of  

  the HD Set-Top Box. Refer to Cable Connections section  

  on page 6 for more details.

•  Double check all your cable connections, including

  verifying your coaxial cable is securely tightened onto

  both the cable wall outlet and the INPUT port of your

  HD Set-Top Box. Verify that all video cables between the

  HD Set-Top Box and the TV are firmly connected. Refer  

  to the Cable Connections section on page 6 for more  

  detailed information regarding the correct  

  connections and alternative video cable options.

•  If the HD Set-Top Box video output is connected to a  

  home theater unit, verify that the home theater unit is

  powered on and set to the appropriate input source.

  Refer to your home theater manual for more  

  detailed instructions.

Содержание HD-uDTA-E

Страница 1: ...HD Digital Set Top Box Quick Start Guide ...

Страница 2: ...g this apparatus during lightning storms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has b...

Страница 3: ... Cable 5 Coax Cable 6 Adhesive Velcro Thank you for choosing the TDS High Definition Digital Set Top Box You can now enjoy viewing Standard Definition SD or High Definition HD programming on an analog or digital television set When connecting the Set Top Box with an HDMI cable to your HDTV you will be able to view HD programming with easy to use on screen menus and navigation TV M enu Exit Last Pg...

Страница 4: ...Box or on the side panel of the product packaging 3 Have your TDS customer account number accessible This is typically found on your TDS billing information Now you are ready to activate 4 Activate your HD Set Top Box by going to www HelloTDS com or call 1 855 696 8375 Note Installation and activation will not impact your current existing cable service SD Coaxial Audio Video Connection 1 Connect a...

Страница 5: ...Setup button until the LED Indicator turns green 2 Enter 9 8 7 on the remote control 3 The LED Indicator will blink green twice Pair your remote control with your HD Set Top Box 1 Press the Menu button 2 Select Remote Control and then select Remote Control Pairing 3 Press and hold Setup button until the LED Indicator turns green 4 Press the Menu button Please allow a few seconds for the menu to di...

Страница 6: ...turn to what s ON NOW Browsing the Channel Lineup 1 While the On Now On Next Banner is displayed browse programming on other channels by pressing UP and DOWN The On Now On Next Banner will refresh with information for that channel 2 Press the LEFT and RIGHT buttons to toggle between what s ON NOW ON NEXT for that channel 3 To tune to that channel press OK 1 Channel number and call letters Orange i...

Страница 7: ...view of each The TV listings grid makes it easy to get details on upcoming programs and offers instant program info color coding for program type and the ability to tune by pressing a single button Plus browse up to 12 hours of the schedule while continuing to watch your current program 1 Quick Info Synopsis cast and other quick info on current selection 2 Scaled Video Viewing Uninterrupted viewin...

Страница 8: ...ighted The third column displays options for English and Spanish 4 Press RIGHT to access the third column 5 The current language selection is shown with a check mark 6 To change the language scroll UP and DOWN to navigate the list Press OK to select language A check mark will appear next to that option Audio Language Options 1 Press LANG on the Remote Control 2 The current language is shown with a...

Страница 9: ... LAST at any time to cancel the PIN setup How to Hide Titles You can also choose to hide titles of programs that have Adult and TV MA ratings When titles are hidden either Adult Programming or TV MA Programming will appear in the TV Listings grid and the program information is left blank 1 Press MENU on the Remote Control Parental Control is the first option and highlighted 2 Press RIGHT to highli...

Страница 10: ...annel and press OK to lock The lock icon will display 6 If the lock is already set press OK to remove the lock Locking Channels From Program Information 1 Press 5 to access Parental Control and enter your PIN to continue 2 Press OK to set a Channel Lock The icon will change to locked 3 Press LAST to return to Program Information How to Lock by Ratings You can choose to lock ratings by both TV Rati...

Страница 11: ...ng the MUTE button to restore sound for both the HD Set Top Box and television Verify that the volume on the HD Set Top Box is not turned down Press the volume up on the Set Top Box remote Volume level will be displayed on the bottom of the screen Double check your audio connections Refer to the Cable Connections section on page 6 to verify the correct cables are being used for the audio ports If ...

Страница 12: ...red under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI licensing LLC HelloTDS com 1 855 696 8375 ...

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