TATA Motors Punch 2021, Руководство пользователя

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on your vehicle during warranty period.
Wheel change through spare wheel. •
Arrangement of fuel. (Fuel cost will be •
chargeable at actual cost).
Re-opening the vehicle in cases of key •
lock out.
Rectification of electrical problems re- •
lated to battery, fuses etc.
On spot repairs for complaints re- •
pairable at site. ^
Vehicle to vehicle towing or winching & •
towing for non-accident cases up to
the nearest TATA MOTORS Authorized
Dealer/Service Center. Towing
charges at actual cost beyond the
same to be paid to the ASP in cash.
(Any ferry or toll charges levied in re-
lation to the vehicle being towed to be
paid by the customers in actuals in
cash).
For accident cases, towing charges to be
borne by the customer.
II . The 24x7 On Road Assistance Pro-
gram coverage on availing the 24X7 pol-
icy, post warranty is upto maximum of 6
instance of assistance in one year for both
the plans- Basic and Premium. In the pre-
mium plan, this includes 2 instances of
towing up to the nearest TATA MOTORS
Authorized Dealer/Service Center.
Exclusions
24 X 7 On Road Assistance Program
Does Not Apply To
Cost of parts consumables and labor •
for such repairs not covered under
warranty*. These charges are to be
settled with ASP in cash.
Toll or ferry charges paid by ASP in •
reaching to the breakdown site to be
settled with ASP in actuals in cash.
Cases involving accident, fire, theft, •
vandalism, riots, lightening, earth-
quake, windstorm, hail, tsunami, un-
usual weather conditions, other acts of
God, flood, etc.
Vehicles that are unattended, un-reg- •
istered, impounded or abandoned.
Breakdown/defects caused by misuse, •
abuse, negligence, alterations or mod-
ifications made to the vehicle.
Lack of maintenance as per the main- •
tenance schedule as detailed in the
owner’s manual.
Cases involving racing, rallies, vehicle •
testing or practice for such events.
Disclaimer
The Service is not available in Lak- •
shadweep.
** The reach time is indicative & the ac- •
tual reach time will be conveyed by the
call center at the time of breakdown
call.
The reach time can vary depending on •
the traffic density & time of the day.
The reach time indicated does not ac- •
count for delays due to but not limited
to acts of God, laws, rules & regula-
tions for time being in force, orders of
statutory or Govt. authorities, industrial
disputes, inclement weather, heavy
down pour, floods, storms, natural
calamities, road blocks due to acci-
dents, general strife and law & order
conditions viz. fire, arson, riots, strikes,
terrorist attacks, war etc.
EMERGENCY AND BREAKDOWN ASSISTANCE