En-74
Appendix
Troubleshooting
If you have any trouble using the AV receiver, look for a
solution in this section. If you can’t resolve the issue
yourself, contact the dealer from whom you purchased this
unit.
■
Can’t turn on the AV receiver
■
The AV receiver turns off unexpectedly
■
The AV receiver turns off and after restoring the
power, it turns off again
■
There’s no sound, or it’s very quiet
If you can’t resolve the issue yourself, try resetting the
AV receiver before contacting the dealer from whom
you purchased this unit.
To reset the AV receiver to its factory defaults, turn it
on and, while holding down
CBL/SAT
, press
STANDBY/ON
. “Clear” will appear on the AV
receiver’s display and the AV receiver will enter
standby mode.
Note that resetting the AV receiver will delete your radio
presets and custom settings.
To reset the remote controller to its factory defaults,
while holding down
RECEIVER
, press and hold down
HOME
until the remote indicator lights (about 3
seconds). Within 30 seconds, press
RECEIVER
again.
HOME
RECEIVER
Remote indicator
The on-screen menus appear only on a TV that is
connected to
HDMI OUT
. If your TV is connected to
other video outputs, use the AV receiver’s display
when changing settings.
Power
Make sure that the power cord is properly plugged
into the wall outlet.
—
Unplug the power cord from the wall outlet, wait five
seconds or more, then plug it in again.
—
The AV receiver will automatically enter standby
mode when Auto Standby has been set and launches.
62
The protection circuit has been activated. Remove the
power cord from the wall outlet immediately. Make
sure that all speaker cables and input sources are
properly connected, and leave the AV receiver with
its power cord disconnected for 1 hour. After that,
reconnect the power cord and turn the power on. If
the AV receiver turns off again, unplug the power
cord and contact the dealer from whom you
purchased this unit.
Caution: If “
CHECK SP WIRE
” appears on the AV
receiver’s display, the speaker cables may be
shorting.
12
WARNING
If smoke, smell or abnormal noise is produced by the AV
receiver, unplug the power cord from the wall outlet
immediately and contact the dealer from whom you
purchased this unit.
Audio
Make sure that the digital input source is selected
properly.
49
Make sure that all audio connecting plugs are pushed
in all the way.
13
Make sure that the inputs and outputs of all
components are connected properly.
14
-
16
Make sure that the polarity of the speaker cables is
correct, and that the bare wires are in contact with the
metal part of each speaker terminal.
12
Make sure that the input source is properly selected.
21
Make sure that the speaker cables are not shorting.
12
Check the volume. The AV receiver is designed for
home theater enjoyment. It has a wide volume range,
allowing precise adjustment.
—
If the
MUTING
indicator is flashing on the AV
receiver’s display, press the remote controller’s
MUTING
button to unmute the AV receiver.
42
While a pair of headphones is connected to the
PHONES
jack, no sound is output from the speakers.
42
If there’s no sound from a DVD player connected to
an HDMI IN, check the DVD player’s output
settings, and be sure to select a supported audio
format.
—
Check the digital audio output setting on the
connected device. On some game consoles, such as
those that support DVD, the default setting is off.
—
With some DVD-Video discs, you need to select an
audio output format from a menu.
—
If your turntable uses an MC cartridge, you must
connect an MC head amp, or an MC transformer.
—
Make sure that none of the connecting cables are
bent, twisted, or damaged.
—
Not all listening modes use all speakers.
35
Specify the speaker distances and adjust the
individual speaker levels.
51
Make sure that the speaker setup microphone is not
still connected.
—
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