4.6.1
Problems with the print
quality
Print is too pale
1. The print head to platen gap is not correctly set, refer to the reference manual on
CD-ROM, section
Setting the print head gap
.
For printers with the AGA = ON:
Enter a correction value <0. See the reference manual on CD-ROM, section
Setting the print head gap
.
2. The ribbon is used up or the ribbon cassette is not correctly fitted. Refer to the
reference manual on CD-ROM, section
Replacing the ribbon cassette
.
Smudged print
1. The ribbon is damaged (e.g. frayed). Change the ribbon as described in the
reference manual on CD-ROM, section
Replacing the ribbon cassette
.
2. The print head gap is too small, increase the gap. See the reference manual on
CD-ROM, section S
etting the print head gap
.
For printers with the AGA = ON:
Enter a correction value >0. See the reference manual on CD-ROM, section
Setting the print head gap
.
Prints undefined
characters
1. Check that the interface plug is correctly connected to the computer and to the
printer.
2. Check that the proper emulation and the correct character set (country, CG table
or character set) is selected in the Setup menu.
3. Check the length of the interface cable (see the reference manual on CD-ROM,
chapter
Technical specifications
).
The first line is not
completely printed out at
the top
Check the function FormAdj. Refer to the reference manual on CD-ROM, chapter
The menu
of
.
Dots within characters are
missing
1. Check whether the ribbon is damaged, if necessary replace it (see the reference
manual on CD-ROM, section
Replacing the ribbon cassette).
2. Set the correct print head gap.
3. Check whether the platen is damaged.
4. Check whether the print head is damaged.
In case of points 3 or 4, please contact your dealer.
Please use original ribbon cassettes only.
Troubleshooting
Test functions, troubleshooting and maintenance
4-14
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Страница 49: ...Pull out the printhead carefully Instructions for disassembly and assembly Replacing the print head 5 9...
Страница 84: ...6 4 Power supply 120 V 047 832 220 240 V 047 831 Power supply Spare parts and schematics 6 8...
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Страница 97: ...6 6 Panel board 060 477 Clamp panel cable 054 589 Spare parts and schematics Panel board 6 21...
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Страница 100: ...6 7 Head connection Narrow printer 060 478 Wide printer 060 479 Head connection Spare parts and schematics 6 24...
Страница 101: ...Spare parts and schematics Head connection 6 25...
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